John Lee's Panama City Mazda

The easier car purchase ever My initial 'soft' inquiry on the website was answered promptly and pleasantly with a swift follow up by Orlando Morales. He took the necessary details My initial 'soft' inquiry on the website was answered promptly and pleasantly with a swift follow up by Orlando Morales. He took the necessary details that he needed to assure me that he was sure that John Lee Maza could meet my exacting specifications. I made an appointment to meet with him and the rest is history. I am a car salesman's worst nightmare, and I usually go into a dealership ready for battle. However, there was no need. This time I was pleasantly surprised and very quickly disarmed. Quiet, pleasant and easy going, Orlando made this purchase of a new CX5 easy and he deleted my need for battle armor. James and Robert made the fine details easy to understand and were equally as pleasant to deal with. No high pressure sales, no theatrics of 'asking my sales manager' over and over again. All in all this was a wonderful experience. More

Best Decision For Me! I had driven to Panama City for vacation with the intention of getting a new car. I had the title in my purse, ready to pull the proverbial trigger. I I had driven to Panama City for vacation with the intention of getting a new car. I had the title in my purse, ready to pull the proverbial trigger. I made a list of "must haves" because I had been driving my 2004 Dodge, which had no modern features. I also did quite a bit of searching and came up with a list of vehicles that I wanted to test drive. I went to John Lee Mazda first because they were closest to my location. Needless to say, I didn't make it to the other dealerships! Orlando Morales greeted me and showed me several of the CX-5 models. Then came the hard part for Orlando and Mr Lett...I couldn't decide between the Sport, Touring, or Grand Touring. However when I saw that Soul Red Grand Touring with the sunroof and Bose I KNEW that I was in love! But I still went back and forth between the 3 models for so long that I had to return because they were getting ready to close. I went home and researched Mazda. I was not familiar with the brand but from what Orlando had told me, I was already impressed. I was amazed at all of the positive reviews for the cars and company. So, the next day, I got there and I couldn't believe that I was still trying to decide, LOL! Orlando was so patient and NEVER once did he make me feel pressured or badly for taking up so much of his time. Finally, after several hours, I chose my Soul Red Grand Touring. Orlando somehow knew that I would choose that one, which is why he had them detail it and activate the XM radio before the decision was made, LOL! Dealing with Andrew Messina in the finance section was fun, he had me laughing, which most people aren't doing when they are talking about money. We agreed upon everything and I left a happy woman! This was the most positive car buying experience that I have had, and definitely one of the most honest dealers I've ever encountered. Seriously, they made me feel like a friend! More

Quick and Easy! I love Mazda and was pretty determined to stay in the Mazda family. Orlando Morales made it so easy. If I had any doubts He pretty much erased them I love Mazda and was pretty determined to stay in the Mazda family. Orlando Morales made it so easy. If I had any doubts He pretty much erased them and got me quickly in my new Mazda. Very painless experience. I look forward every day to driving my new CX-5. Zoom Zoom! More

New Car! Caleb helped me find a new car and the whole experience was great! I will recommend this dealership to everyone back home. Love my new car :) Caleb helped me find a new car and the whole experience was great! I will recommend this dealership to everyone back home. Love my new car :) More

Recent purchase of a new 2017 Mazda 3 I recently purchased a new 2017 Mazda 3 for my daughter. They had one available with the desired color. When I informed them that I would be traveling I recently purchased a new 2017 Mazda 3 for my daughter. They had one available with the desired color. When I informed them that I would be traveling there, from another city, to look at it, they made certain that it was there and not sold before I had showed up. That was professional and left myself with the feeling that they were just as concerned as I was. My sales person. Mr. Orlando Morales was exceptional. It was a new car for my daughter and he went above and beyond to make the experience "special" for her. As her father, that was sweet, balloons and all. I wished that my service work would be performed there as well, but logistics will make it hard, but I am sure based on all parties involved that it would develop into a great relationship. Hats off to John Lee and Staff!! Respectfully, Rob Gary More

Best Purchasing Experience Ever Had a great experience at John Lee Mazda. Orlando Morales was my salesman and I highly recommend asking for him. Bought my CX-9 Signature through him Had a great experience at John Lee Mazda. Orlando Morales was my salesman and I highly recommend asking for him. Bought my CX-9 Signature through him and can honestly say it was the best car buying experience I've ever had. More

Great experience Went to John Lee Nissan yesterday after going to few other places looking for a new SUV for my wife. Was not really planning on buying anything but af Went to John Lee Nissan yesterday after going to few other places looking for a new SUV for my wife. Was not really planning on buying anything but after walking the lot Patrick Colbert was able to show us a used Nissan Pathfinder that she fell in love with. Before we knew it thanks to Pat we drove away in her new car and have been incredibly happy. Great staff and service. Will definitely return and suggest John lee to my friends!!!! More

Great, satisfying experience. I just purchased a 2017 Mazda CX-9 from John Lee Nissan Mazda. The experience from start to finish was first class. My salesperson, Orlando Morales, w I just purchased a 2017 Mazda CX-9 from John Lee Nissan Mazda. The experience from start to finish was first class. My salesperson, Orlando Morales, was very professional and competent and the sales manager James Lett was equally so. All facets of the deal from my trade in value to the delivery orientation were flawless. I was especially impressed that every time I called the dealership the phone was answered by a real person within 2 rings. In this day and time that is simply unheard of. These folks are first class. More

Warranty My only portion of the experience was the push to purchase additional warranty on my vehicle. I must say that I gave in after 2 warranty managers pus My only portion of the experience was the push to purchase additional warranty on my vehicle. I must say that I gave in after 2 warranty managers pushed me. I regret my decision. I was very impressed with my Salesman Patrick Colbert. He was extremely helpful. The closing agent ,whose name I do not remember , could have been less pushy. I would have rated the experience outstanding except for that and I am made at myself for falling for the pitch. More