
John Lee's Panama City Mazda
Panama City, FL
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Customer Orlando Morales was awesome. His knowledge and care was so appreciated. He is a strong asset to John Lee Mazda! A fantastic experience, thank you. Orlando Morales was awesome. His knowledge and care was so appreciated. He is a strong asset to John Lee Mazda! A fantastic experience, thank you. More
Exceptional Service The service at John Lee Mazda was amazing from start to finish. I love the 2017 Mazda CX-5 that I purchased. Orlando Morales and James Lett were very The service at John Lee Mazda was amazing from start to finish. I love the 2017 Mazda CX-5 that I purchased. Orlando Morales and James Lett were very helpful and professional. This was by far the best car shopping experience I have ever had. More
New Vehicle Purchased Went in and worked with rep Michael Fowler. We came in looking for a cheap used car, and came out with an amazing offer on a newer vehicle we couldn't Went in and worked with rep Michael Fowler. We came in looking for a cheap used car, and came out with an amazing offer on a newer vehicle we couldn't refuse. We could not be happier with out new purchase, and met no big snafus or inconveniences in the process of purchasing our new vehicle. Our rep was incredibly respectful and friendly! More
MISLEADING INFORMATION I purchased my car a week ago, signed all the paperwork, had my interest rate the way I wanted it, and then I got a phone call saying that the financi I purchased my car a week ago, signed all the paperwork, had my interest rate the way I wanted it, and then I got a phone call saying that the financial company was mislead by their own employee and they need to adjust my interest rate and make it higher. It's unbelievable that I have to waste my time because of somebody else's mistake when they had copies of all my information right in front of them. More
We love John Lee! Gave me a very fair price on my trade-in and I am absolutely loving my new Mazda3! Orlando was a pleasure to work with. Couldn't have had a better exp Gave me a very fair price on my trade-in and I am absolutely loving my new Mazda3! Orlando was a pleasure to work with. Couldn't have had a better experience. More
Superior service James Lett and Troy Lassiter we're a great team to work with. Very professional and friendly, they worked late into the night to make a deal. I highly James Lett and Troy Lassiter we're a great team to work with. Very professional and friendly, they worked late into the night to make a deal. I highly recommend Panama City John Lee Mazda More
James & Troy were amazing!!! They both took great care of us & got us into a brand new Mazda that we love!!!! If you are on the market for a new vehicle, they are your guys!!! They both took great care of us & got us into a brand new Mazda that we love!!!! If you are on the market for a new vehicle, they are your guys!!! More
An awesome car buying experience! My experience at the Panama City Mazda dealership was wonderful! Orlando Morales helped me pick out a fabulous car and then made sure he did everythin My experience at the Panama City Mazda dealership was wonderful! Orlando Morales helped me pick out a fabulous car and then made sure he did everything he could to help me get financed so I could drive away in my very first brand new car. I would definitely recommend this dealership and ask for Orlando he was wonderful! More
Worth traveling to! My husband and I recently purchased a vehicle from John Lee Mazda in Panama City and the entire experience was wonderful. We live in Pensacola, FL and My husband and I recently purchased a vehicle from John Lee Mazda in Panama City and the entire experience was wonderful. We live in Pensacola, FL and had been doing tons of online research to find the best inventory and the best prices on the 2017 CX-5s. We spotted an awesome deal with this particular dealership and called to make sure the vehicle was still on the lot considering it was a 2.5 hour drive to the dealership. From start to finish the process was great. We initially spoke with Kim on the phone who had someone go out in their lot to put a hand on the vehicle to make 100% sure it was in front of them prior to our drive over and she made sure to let the staff know we were coming to look it over. She was extremely friendly on the phone and conversation was relaxed and a breeze. Upon arriving at the dealership we were met by Orlando who was our tour guide to everything Mazda CX-5. It was nice to work with someone who was personable, laid back, and who you could tell actually knew everything about the vehicle we were interested in. We started with a tour around the features of the vehicle followed by myself and my husband test driving the vehicle. Throughout the process we never felt harassed by the stereotypical "car salesman" attitude. We had genuine conversation throughout the test drive. Upon arriving back to the dealership and sitting down to discuss financing we appreciated the brief but thorough discussion we had. As a financially conscious person I knew where we sat with our current APR offers, how much we wanted to put down, where we needed to be to make this vehicle work for us, and of course the fair market value for what we were looking at. That being said the vehicle was priced extremely fair. It was actually priced only $100 more than the lowest fair market value according to KBB, edmunds, and trucar. Overall, we walked out with the car we wanted at an excellent APR with payments we aimed for and an overall price we anticipated. It beat out our local Mazda dealership by more than $1,000. After finalizing the paperwork we walked back out to our brand new car that was re-detailed and set up for a photo opp with balloons and a huge bow. We had a good laugh and appreciated how we felt that they thought of it all! I could continue to go on about how great the experience was but I think it's understood that we highly recommend the John Lee Mazda dealership and will continue to due so to everyone we know. We will always keep them in mind and feel they are worth the travel back to purchase future vehicles from. More
Went out of their way for me! I actually bought a Nissan from this joint Nissan/Mazda dealer. I was on my way from Home Depot across the street to get service and locked my keys in I actually bought a Nissan from this joint Nissan/Mazda dealer. I was on my way from Home Depot across the street to get service and locked my keys in the car while it was running. I called to see if they make service calls, and they said,"No. But hold on." They ended up sending their Service Manager across the street to me, and unlocked my car free of charge. I was able to make my appointment on time, and they were nothing but nice. More