John L Smith Used Cars

I have not needed to use the service department. I went to John L Smith because he has been in business at that location for quite some time. The staff was pleasant, knowledgeable, friendly and not pushy. to John L Smith because he has been in business at that location for quite some time. The staff was pleasant, knowledgeable, friendly and not pushy. They had the auto I needed and the sale was quick and efficient. More

Excellent service. I would recommend them to anyone looking for a used car. Quality of their vehicles is superior than most dealerships. Will direct any of my friends to them, looking for a used car. Quality of their vehicles is superior than most dealerships. Will direct any of my friends to them, More

I have been a customer of John L. Smith for over 5 years, and have had all my family's vehicles, foreign and domestic, serviced there. They are honest - they quickly diagnose the problem and come up with a p and have had all my family's vehicles, foreign and domestic, serviced there. They are honest - they quickly diagnose the problem and come up with a plan to fix it. They have always had my vehicle ready for me when promised, and I have NEVER had to return a vehicle because something was missed. John L Smith is the only place that I take my vehicles for service. I would give them my highest ratring. More

I had a great experience at Smith's used car. I had never heard of them, but saw the reviews and decided to check them out. They gave me a good appraisal for my trade in, and I got a great deal on an Acura T heard of them, but saw the reviews and decided to check them out. They gave me a good appraisal for my trade in, and I got a great deal on an Acura TL. They car was in a very good condition, was clean. I would definitely recommend this dealership to my friends in a second! Great people to work with also! More

I heard about this dealer through word of mouth, and was pleased to hear that every good thing said about them was true. I found a great, pre-owned car that was priced very well, less than I was even expect pleased to hear that every good thing said about them was true. I found a great, pre-owned car that was priced very well, less than I was even expecting, and the car was in phenomenal condition. The staff was very friendly, very personal, and while clearly in the business to make money, made no attempts to push anything on me, or talk me into anything I did not want. In fact, I was even advised on what to do to make my transaction easier as I was a first time buyer. Even better was when I ran into a snag with getting my insurance transferred over, the employees were calm, and patient, and worked with me. Had we not run into that snag, I would have been in and out of there very quickly, and even still, this was the fastest, most efficient vehicle transaction I've ever witnessed. (Even if this was my first car bought through a dealer, it was not my first time in the situation, and trust me when I say this took no time at all in comparison.) I would strongly recommend this dealer. You can't find a friendlier, more ethical place. More

The entire experience was very pleasant, professional and courteous on the phone and in person. Jeff was very relatable. we enjoyed working with this dealership. courteous on the phone and in person. Jeff was very relatable. we enjoyed working with this dealership. More

I came to your dealership with a serious transmission problem. John Andrusko was quickly able to diagnosis the problem, offer me options and quote me rates. He listened to my concerns and helped me to we problem. John Andrusko was quickly able to diagnosis the problem, offer me options and quote me rates. He listened to my concerns and helped me to weigh out the pros and cons in investing a new (used) tranny in my 98 Honda without any pressure. Once the decision was made, John secured a good used tranny with less miles, had it installed and back to me - all in about 48 hours. Tremendous service! The car is running like a top and getting better gas mileage too. John professionalism, knowledge and friendliness made this a positive experience and I am confident in the work done. I would recommend John and your service department to anyone. Thank you! Kathleen Bagley More

I called the dealership I told them my situation and the problems I've been having trying to get a car with a repo on my credit. They told me to come in with all the required paper work and the down payment problems I've been having trying to get a car with a repo on my credit. They told me to come in with all the required paper work and the down payment, and I was going to leave that day with a car! They had great comstomer service everyone was polite and patient with me, even with my two year old son running around like he was crazy. The same day i ended up leaving the car lot with a nice car that i really enjoy. This is the reason i rating John L. Smith, Inc. with a 5! THANKS GUYS, Your Loyal Customer, Jasmine Mitchem More