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John L Smith Used Cars

West Chester, PA

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rated
627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

August 13, 2013

Was recommended here and what a GREAT recommendation. Friendly, Courteous, to the point and well worth it are just few things that come to mind when we look back at our experience @ John L. Smith. What More

by mnjrodgers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Aug 13, 2013 -

John L Smith Used Cars responded

mnjrodgers, Thank you so much for taking the time to write us this review! We are always glad to help!

July 24, 2013

I went to smith used cars because they have been in west Chester for a long time. I researched the cars and I found lots of reviews they were rated very well. I went to see john barone he was great he showe More

by TonyDom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Aug 13, 2013 -

John L Smith Used Cars responded

TonyDom, I'm so glad you took the time to write this review. Obviously, reading reviews has helped you to decide to buy your vehicle from us and we are so glad that you did! Don't forget that you will receive $50 for giving us a call before your referral comes in to see us! Thank you again! John Barone General Manager

July 22, 2013

John Barone and his crew are the best. They are a breath of fresh air in the used car world. They listen to your needs and carefully help in the buying process. There is absolutely zero pressure but a missi More

by jfazen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Aug 13, 2013 -

John L Smith Used Cars responded

jfazen, Thank you so much for the kind words! We are glad to have earned your business and look forward to servicing your vehicle in the future! John Barone General Manager

June 25, 2013

We went to John L. Smiths to look at a 2005 Subaru Forester. When we got there we were greeted by Steve Delaney, whom talked to us about the car. After a test drive and being offered money for our car More

by mmengel09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Aug 13, 2013 -

John L Smith Used Cars responded

mmengel09, We are glad you had an easy time with your vehicle purchase. We take pride in knowing we will do our best to serve our customers. We hope to earn your business in the future as well! Thank you, John Barone General Manager

June 21, 2013

I am very pleased with my trade in experience with JLS. Steve was very pleasant and most of all patient! He took the time to answer all my questions and make sure my new vehicle remained in my budget and w More

by esael
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2013 -

John L Smith Used Cars responded

Esael, Thanks for the review! We are so glad you had a great experience with us! We look forward to earning your business in the future! Thank you! John R. Barone General Manager

February 25, 2013

I would highly recommend Steve Delaney and John Barone as sales people and as fine human beings on the basis of the overall professionalism and knowledge each brings to the table when dealing with customers. More

by presjohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2013 -

John L Smith Used Cars responded

John, It was a pleasure selling you your '05 Ford Focus! We hope you still love it as much today as you did when you first drove it off the lot! Thank you for writing this review! Thanks again! John R. Barone General Manager

February 04, 2013

I purchased a mini-van from Mr. Delaney right before christmas and he was very pleasant and helpful in trying to accompany to my needs. He followed up to make sure everything was working properly with More

by kevin.lang.351756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Aug 22, 2013 -

John L Smith Used Cars responded

Kevin, It was a pleasure to sell you your '02 Dodge Caravan! We hope you are still happy with the vehicle! We always want to make sure that our customers are safe in the vehicles they purchase from us! Thank you for letting us earn your business and we hope all is well! Thank you again! John R. Barone General Manager

January 31, 2013

I purchased my car from this dealership in November. Just about a week ago, my car broke down. I drive a lot, so unfortunately, I was just over the warranty. But I contacted the dealer anyway, to see if ther More

by rabuss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Aug 22, 2013 -

John L Smith Used Cars responded

Rebecca, It was a pleasure to sell you your '05 Pontiac Grand Prix! We are always trying to help our customers to our best ability and we are thrilled that you are satisfied with the result! We hope your vehicle is still running smoothly and know that you can call us at anytime if you need anything else! Thank you for the review! John R. Barone General Manager

January 25, 2013

Have purchased six cars (self and family members) from John L Smith. Every visit has been pleasant and successful. Jeff is great to deal with. Informative and helpful...not pushy. He also gives cooking ti More

by DaveHuston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 22, 2013 -

John L Smith Used Cars responded

Dave, It is ALWAYS a pleasure doing business with you! We are glad to have earned your business six times already! Thank you for writing this review! John R. Barone General Manager

January 08, 2013

I have bought three cars from Jeff and I will never buy a car anywhere else! Jeff went above and beyond to ensure we purchased the right car for our needs at the right price. Jeff is an extremely knowledgeab More

by gbaeza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 22, 2013 -

John L Smith Used Cars responded

Gervais, It is always a pleasure doing business with you! We hope you are just as happy today with your '07 Hyundai Sonata as you were when you first drove off the lot! Let us know if you need anything! 610-436-4909 Thank you for the review! John R. Barone General Manager

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