John L Smith Used Cars

We had a very positive experience at John Smith Used Cars in West Chester. The sales associate (Jim) who helped us was friendly & pleasant, he answered all of our questions patiently, and he was sincerely he in West Chester. The sales associate (Jim) who helped us was friendly & pleasant, he answered all of our questions patiently, and he was sincerely helpful without pressuring us. The finance person (Jeff) was also very professional and helpful. He explained our options in a straightforward manner and again, no pressure. We were really dreading going to purchase a car as our last experience at a different car dealership was terrible. We highly recommend John L. Smith- everyone was courteous and helpful and seemed to genuinely appreciate the business. And we're very happy with our car & what we paid. More

I love my new car and I would recommend buying a car here!! You can't even tell that my car is 11 years old and it runs great!! here!! You can't even tell that my car is 11 years old and it runs great!! More

Extremely satisfied with our experience with the entire sales team and managers at John Smith Used Cars. Their approach is not only respectful, but also clearly knowledgeable about their vehicles. The pri sales team and managers at John Smith Used Cars. Their approach is not only respectful, but also clearly knowledgeable about their vehicles. The price was fair. What stands out is the manner in which all of the team members worked together to ensure our satisfaction. This is the third vehicle my husband has purchased from this local business and now I understand why they have earned his loyalty as a return customer. More

When all dealers say no John L. SMITH says yes. Me and my family have been dealing with John for years now . He always found away to put us in some very nice automobiles. family have been dealing with John for years now . He always found away to put us in some very nice automobiles. More

I've been buying cars from John Barone for 20 years. He is always there to find the best deal for my family. I would highly recommend John and his staff for your next car purchase. He is always there to find the best deal for my family. I would highly recommend John and his staff for your next car purchase. More

I really cannot express how great these guys were when I went to purchase my new used car! It was very unexpected when my old car's engine died on me. I was not planning on having to get another car for a f went to purchase my new used car! It was very unexpected when my old car's engine died on me. I was not planning on having to get another car for a few years, I had just finished paying off the other one 3 months earlier! Needless to say, not being financially prepared to buy a "new" car was a problem and a bigger problem was the fact that I have 2 jobs. I NEEDED a car. There was no way I could go a few weeks or longer to get a "new" car. I went to John Smith just because it was close to my house. I went in not knowing exactly what I wanted (or what I could afford) and left with a new used car! I ran into a lot of roadblocks at other dealerships (I never realized financing an older car would be an issue, I bartend so proof of income was a potential problem, and just financing alone was a problem because I have student loans, credit cards, etc.). I can not express enough how stressed out and frustrated I was going into John Smith's for a car. I had these roadblocks to deal with and I in general don't like dealing with car situations because I have been ripped off too much in the past for my lack of knowledge about cars. Yet, I left John Smith's that day SO happy! Jim Shiftlet helped me through the whole process and he was great! He never made me feel "stupid" for not knowing about cars or the different finance options out there. He also was very understanding when it came to the roadblocks I was dealing with in getting a "new" car. He was so helpful, knowledgeable and friendly the entire time! My boyfriend was with me and he also said the service there was amazing! I never thought getting a "new" car (especially in the situation I was in) could end up being such a great and not stressful time. I would absolutely recommend John Smith's Used Cars to anyone and everyone looking for a new used car! Even if it's a bit of a hike for you to get there...it is 100% worth it! I really can't express enough how great these guys were and how much they helped me out and completely turned a bad and stressful situation into a remarkable experience! Besides the service being top notch-I LOVE my new used car! It wasn't what I pictured myself getting either, but within the first week I realized not only was it a great car, but it was perfect for me! Thank you so much John Smith's Used Cars and Jim Shiftlet! You really made my day/week/month.year! What a great service you guys provide! More

I'm very happy with Jeff Johnson and the entire staff at John L. Smith Used Cars. Very nice group of people. I would recommend this dealership to anyone. at John L. Smith Used Cars. Very nice group of people. I would recommend this dealership to anyone. More

My experience with John L. Smith Inc. has been great. Good customer service and my salesman was very helpful and they were willing to work with us in purchasing our vehicle. Good follow-up experienc Good customer service and my salesman was very helpful and they were willing to work with us in purchasing our vehicle. Good follow-up experience taking care of one minor thing with car. I would highly recommend them for a vehicle purchase. More

The entire office of staff and management made me feel comfortable and made the sometimes stressful car purchasing decision process extremely easy, fast, and stress-free. comfortable and made the sometimes stressful car purchasing decision process extremely easy, fast, and stress-free. More

With out a doubt the BEST experience I've ever had buying a car, new or used! Despite having a spot on my credit that I thought would be a deal breaker, Jeff got me an amazing deal on a better vehicle buying a car, new or used! Despite having a spot on my credit that I thought would be a deal breaker, Jeff got me an amazing deal on a better vehicle than I had originally planned. Absolutely make Smith one of your stops if you are in the market for a used vehicle. More