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John L Smith Used Cars

West Chester, PA

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627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

June 23, 2014

cnc machinist I always heard john l smith had good cars,so u gave themca shot and i was not dissapointed,great dealership,you will be satisfied More

by thenew11e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve D
Jun 23, 2014 -

John L Smith Used Cars responded

We are happy you came to us for your vehicle search! Glad we could help! We look forward to seeing you again for your FREE oil changes! Have a great day and thanks for your review! John R. Barone General Manager 610-436-4909

June 20, 2014

FINALLY!!! My previous vehicle had 'finally' expired after 10 mostly dependable years. I found that the car buying experience had changed over the years and no o More

by miles012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Jun 23, 2014 -

John L Smith Used Cars responded

Thank you ! We are glad we could help you find a great vehicle! Remember we offer an incentive referral program where you earn $50.00 for every referral purchase! Have a great day and welcome to the JLS family. John R. Barone General Manager 610-436-4909

May 23, 2014

2003 Jeep Liberty We arrived at closing time but John encouraged us to stay and look around. He directed us to vehicles that were in the price range and would be suita More

by nheiden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
May 27, 2014 -

John L Smith Used Cars responded

Thank you for the wonderful review! We enjoyed meeting both you and your son. We take pride in our vehicles and ensure safety and reliability for our customers. Our team welcomes you to our family. If you should have any questions feel free to call or email. Have a great day !! John R Barone General Manager 610.436.4909 JBarone@Smithusedcars.com

May 14, 2014

Great no hassel sales My wife and I just purchased a green 2009 Mini Cooper S. Love the car! Love the sales team at John L Smith. Jeff in sales was very professional and m More

by Jar1353
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2014 -

John L Smith Used Cars responded

Congratulations on your new 2009 Mini Cooper! Jeff really is the best - we appreciate your kind words! Hope to see you soon for your free oil changes!

April 04, 2014

I went to many dealers on the day I was looking for my car, John B. at John L. Smith was very friendly, helpful and he seemed like he cared about me as a 21 year old driver, not just trying to make a sale More

by emilywillow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
May 14, 2014 -

John L Smith Used Cars responded

Emily, It was a pleasure meeting you and glad we were able to help with your car purchase! We are non-commission and truly do want to help everyone find the car they are looking for. Thank you for your time reviewing us and remember to come back for your free oil changes.

March 29, 2014

I love these people and this place!! Everyone is super friendly. When I walk in im always greeted with smiles, which to me means the employees are all being treated well. I recently total More

by lacoyacoleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
May 14, 2014 -

John L Smith Used Cars responded

Lacoya - We are so glad we were able to help you get into a new van for your family! It was so unfortunate that you were in an accident and we always want to help our loyal customers get back on their feet as quickly as possible. Thank you for the review we know a single working mom with 5 kids has little time to spare, We truly appreciate the positive feedback!

March 28, 2014

very happy! good deal, sales went out of there way to make sure I got the vehicle I was looking for, very nice people and easy location to find! More

by rantes55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
anne, John Barone
Mar 28, 2014 -

John L Smith Used Cars responded

To whom it may concern, Thank you for taking time out of your busy day to give us your review. We appreciate and look forward to servicing your new vehicle. Welsome to our family if you should have any questions feel free to call or email. Have a great day !! John R Barone General Manager 610.436.4909 JBarone@Smithusedcars.com

March 16, 2014

I'm a second-generation buyer, I wouldn't go anywhere else! They have the best customer service. John help me get in the car that was reliable and affordable there was no pressure at all. I neve More

by 657777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and Jeff, John Barone
Mar 17, 2014 -

John L Smith Used Cars responded

We are so glad you enjoyed your experience at John L Smith! Thank you for continuing to trust Smith Used Cars as your car dealership. We are lucky to have you as a customer and we appreciate and look forward to servicing and continuing to sell you vehicles. John R Barone, General Manager

February 16, 2014

I was very satisfied with everything that they were able to do for me. These guys have made this so much better for my family and for me as a single mother. I have four beautiful children and they love the More

by renees789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Feb 17, 2014 -

John L Smith Used Cars responded

Ashley Thank you for your purchase, I also want to thank you for your kind review. We welcome you and your family to our family. We look forward to servicing your vehicle as well as selling and servicing all of your friends and family members. John R Barone General Manager

February 14, 2014

I hadn't purchased a used vehicle for over twenty five years. My preconceived notions of used car salesmen were put to rest after my initial visit. Once my wife and I decided on the vehicle we wante More

by jollycholly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2014 -

John L Smith Used Cars responded

Thank you for your review, We are very fortunate to have jeff he is outstanding!! Jeff takes his time and explains everything in detail. I want to welcome you to the SMITHUSEDCAR family. We loook forward to servicing your vehicle. Enjoy your new vhicle and thank you for taking time to send in your review !!!! John R Barone General Manger

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