John L Smith Used Cars
West Chester, PA
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cnc machinist I always heard john l smith had good cars,so u gave themca shot and i was not dissapointed,great dealership,you will be satisfied I always heard john l smith had good cars,so u gave themca shot and i was not dissapointed,great dealership,you will be satisfied More
FINALLY!!! My previous vehicle had 'finally' expired after 10 mostly dependable years. I found that the car buying experience had changed over the years and no o My previous vehicle had 'finally' expired after 10 mostly dependable years. I found that the car buying experience had changed over the years and no one wanted to help me get into a decent vehicle at a decent price. A few blemishes on my credit report seemed to be enough to accrue several "we can't help you"s from dealers who boldly stated "CREDIT PROBLEMS-NO PROBLEM!" FINALLY, my daughter suggested Smith Used Cars. She had purchased a Subaru Outback and was pleased with the sale and service. After four or five turndowns I was getting a little desparate, so I gave John Barone at the dealership a visit. FINALLY, somebody decided to work for my business. John searched his entire inventory to find several "possibles". Then he crunched the numbers and suggested the vehicle that was more affordable for me rather than one with a higher price tag! What car dealer does that?! I decided to forgo some affordability when I saw a beautiful '08 Nissan Maxima. Finance guru Jeff Johnson secured financing in a matter of minutes and even overcame an insurance snag by contacting insurer's headquarters. I cannot thank those guys enough for the work and effort they put into FINALLY getting me into a vehicle. More
2003 Jeep Liberty We arrived at closing time but John encouraged us to stay and look around. He directed us to vehicles that were in the price range and would be suita We arrived at closing time but John encouraged us to stay and look around. He directed us to vehicles that were in the price range and would be suitable. We left knowing we would return and probably purchase one of the vehicles we looked at. When we returned, we were greeted warmly and given the keys to sit in and then test drive the short list of vehicles. John was available but never pressed us. When we told him we were going to purchase the Jeep Liberty, he immediately started working on the terms and paperwork and got the car in for clean up. He and his colleague were a pleasure to work with. Unfortunately, within a day, there was a problem with the exhaust system, but we brought the car back at opening time on the next business day and the vehicle was fixed to our satisfaction when it was promised. We had a very positive experience and will definitely recommend John L. Smith to others and consider returning for another vehicle, if the need arises. Thank you. More
Great no hassel sales My wife and I just purchased a green 2009 Mini Cooper S. Love the car! Love the sales team at John L Smith. Jeff in sales was very professional and m My wife and I just purchased a green 2009 Mini Cooper S. Love the car! Love the sales team at John L Smith. Jeff in sales was very professional and made sure the car I was buying was the perfect car to fit my family needs. Jeff is family man and even when my 2 year old daughter was tearing up his office he made sure the car-financing and the insurance went through without an issue. Great service even after the purchase. So I drove to the dealer and bought the new car. I ran into a problem, how do I get the new car home? No worries Jeff in sales brought the car to my work free of charge. “Wow” If the sales department works this hard to make sure that my car by experience is perfect I have full confidence that when our new Mini need service the service department will stand above the rest. More
I went to many dealers on the day I was looking for my car, John B. at John L. Smith was very friendly, helpful and he seemed like he cared about me as a 21 year old driver, not just trying to make a sale car, John B. at John L. Smith was very friendly, helpful and he seemed like he cared about me as a 21 year old driver, not just trying to make a sale. I would recommend this dealership to anyone I know looking for a car. More
I love these people and this place!! Everyone is super friendly. When I walk in im always greeted with smiles, which to me means the employees are all being treated well. I recently total Everyone is super friendly. When I walk in im always greeted with smiles, which to me means the employees are all being treated well. I recently totaled my van that I financed from John l Smith and as a single mother of five who works 45 mins. Away from home n works to raise five children as a single mother I needed a vehicle fast n a reliable one I called to tell john that I had a bad accident and wouldn't be able to get to work because I had no running vehicle not because I was hurt but my van was That very afternoon I was in a rental that was much newer than the van I was purchasing beautiful well running 2013 car fully gassed and ready to go when I arrived to pick it up and they helped me deal with my insurance company who had been giving me the run around. Not even two weeks later im in a newer van still affordable and hand selected for me by john. I financed from another place that sold me a nice looking body van with junk under the hood and ruined my credit john l smith has given me faith again that there are honest good reliable used vehicles out there and i recommend this dealer to every and anyone I hear looking for a vehicle. More
very happy! good deal, sales went out of there way to make sure I got the vehicle I was looking for, very nice people and easy location to find! good deal, sales went out of there way to make sure I got the vehicle I was looking for, very nice people and easy location to find! More
I'm a second-generation buyer, I wouldn't go anywhere else! They have the best customer service. John help me get in the car that was reliable and affordable there was no pressure at all. I neve anywhere else! They have the best customer service. John help me get in the car that was reliable and affordable there was no pressure at all. I never thought I would enjoy myself purchasing a car. Thank you to so much for all the help John and Jeff. I'd recommend anyone to stop in to John L. Smith. More
I was very satisfied with everything that they were able to do for me. These guys have made this so much better for my family and for me as a single mother. I have four beautiful children and they love the to do for me. These guys have made this so much better for my family and for me as a single mother. I have four beautiful children and they love the vehicle that I have come home with. It gets me to work and it also gets me to my babies appointments that they have to go to. I have a lot of issues with my credit but they were able to help with no problem. I will stay with John L. Smith used cars inc for as long as I can they are some good people. Thank you so much.... Ashley R. Smith More
I hadn't purchased a used vehicle for over twenty five years. My preconceived notions of used car salesmen were put to rest after my initial visit. Once my wife and I decided on the vehicle we wante five years. My preconceived notions of used car salesmen were put to rest after my initial visit. Once my wife and I decided on the vehicle we wanted the sales process couldn't have been more relaxed. Jeffery was thorough in his explanations not only of the vehicle but of finance options and service/warranty. As well, the entire process was less than an hour and a half. I would recommend this dealer to anyone I hear to be looking for a used vehicle More