John L Smith Used Cars
West Chester, PA
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Bought my first car! I have been lugging around a dinky '99 Dodge Neon and as a soon-to-be college grad, I was looking to find a newer car that would "up-the-ante" for my I have been lugging around a dinky '99 Dodge Neon and as a soon-to-be college grad, I was looking to find a newer car that would "up-the-ante" for my status as a college graduate. I am a very cautious consumer, I take time to think things over (make a xxxxxxand con's list) and the gentlemen at Smith Used Cars were extremely understanding and patient! They have wonderful customer service and are not afraid to keep it real with their customers! I truly appreciated that! Needless to say, I BOUGHT A CAR and I am so in love with it. My "New To Me" '05 Honda Accord is absolutely perfect for me and I could not imagine myself with anything else. Thank you so much! More
great experience The team a john l smith used cars made my buying experience fun and easy . They got me the car I wanted at the price I wanted to pay. The team a john l smith used cars made my buying experience fun and easy . They got me the car I wanted at the price I wanted to pay. More
Thank you!! I bought a corolla from this particular dealership 10 years ago and it was the best car I ever had!! (until now of course!!) that is the reason I had I bought a corolla from this particular dealership 10 years ago and it was the best car I ever had!! (until now of course!!) that is the reason I had to return...Steve and John really put in the effort to help me out and it was so much appreciated!!!! I bought another corolla, newer model of course and I'm absolutely thrilled!!! I will recommend you guys to everyone I know!! Thank you!! Mary Ellen :) More
2007 Mazda3 The staff here is very friendly and helpful, especially Jeff! I had been working through the cumbersome tasks associated with an accident and the guy The staff here is very friendly and helpful, especially Jeff! I had been working through the cumbersome tasks associated with an accident and the guys at John Smith took over towing/storage for me, called the other driver's insurance to get things wrapped up and faxed/emailed paperwork for me. They even volunteered to send my old car title via fedex express to the insurance company and also let me drive my Mazda3 off the lot prior to me receiving my insurance check! Jeff also managed to get me an awesome deal with the 3 yr warranty at the payments I preferred. Now that's what I call service! Looking forward to my next purchase with this company when it's time to trade in my Mazda. Love the new car. It has a few scratches and a small tear in the front seat, but it runs great and still looks great! It IS a used car so it's to be expected... :) Nice to have cold AC, keyless entry and some actual horsepower lol. Didn't have all that with my '94 Honda Accord, but I won't forget my 1st car! More
Best used cars around Love them all, have helped me sooooo many times!!!!!! Have purchased 2 cars from them and service is always great!!!! Highly recommend, will do busin Love them all, have helped me sooooo many times!!!!!! Have purchased 2 cars from them and service is always great!!!! Highly recommend, will do business again!!! More
2002 Lexus LS430 After searching for about 6 months online, I found one of the cars I had been looking for. A recent trip to PA proved to be the best move yet. I rem After searching for about 6 months online, I found one of the cars I had been looking for. A recent trip to PA proved to be the best move yet. I remember purchasing my first car from John L. Smith over 10 years ago...why didn't I think of them again. Well communicating back and forth with Jeff made a smooth transition at pick up time. I handed him the check and Jeff handed me the keys. I will definitely remember Smith Used Cars for my next ride! More
2007 Yukon Denali I found my Yukon at John L. Smith, Inc. Dealership! I have looked for 2 years to find the right one. I live an hour away and both Dan and Jeff grac I found my Yukon at John L. Smith, Inc. Dealership! I have looked for 2 years to find the right one. I live an hour away and both Dan and Jeff graciously waited for me to get there at the end of the day, even though it took a few more minutes due to contruction on the Turnpike! They are extremely friendly, helpful and made the purchase process quick and simple. I cannot thank them enough! Finally! I have my perfect Yukon! You guys are the greatest and I will DEFINATELY be recommending you to EVERYONE! Sorry to keep you guys late yesterday, but I can't tell you both how much I appreciate it! More
2005 Liberty Limited I found the liberty online when I was reminded by someone that my husband purchased a car from here over fifteen years ago. It was still the same gre I found the liberty online when I was reminded by someone that my husband purchased a car from here over fifteen years ago. It was still the same great atmosphere a nice used dealer should have. The staff is outstanding and helped make it easy for me to purchase the jeep before work on Monday morning. What a great way to start the week. Thank you. More
Great Car and Great service We purchased a great car for a good price with no headaches...We didnt feel pressured to buy anything we went in looking at a car and we had a great s We purchased a great car for a good price with no headaches...We didnt feel pressured to buy anything we went in looking at a car and we had a great stress free car shopping experience. We had been shopping for cars for months and every dealership we went to we feel pressured to buy a car. When we went to Smith used car we knew what car we wanted and when we got there we checked out the car top to bottom and drove it on a nice test drive and we walked away with a nice solid car for a good price. And without the headache that all the other dealerships bring.... We recommend Smith auto for anyone in the used car market. Thanks Jeff and Everyone at Smith Auto. More
Leave the Boxing Gloves at Home Nervous about the process of wheeling and dealing to buy a used car, I set out to look at a vehicle advertised online at Smith Used Cars. It was not a Nervous about the process of wheeling and dealing to buy a used car, I set out to look at a vehicle advertised online at Smith Used Cars. It was not a big "name brand" dealer, so I was even more worried. Right away, Jeff made me feel more comfortable by having a very casual conversation and it remained that way through the entire process. I never felt sales pitch pressure I worried about. I feel I was offered a more-than-fair price for my trade in and a more-than-fair-price for the new (used) car I was interested in. Be ready for a pleasant experience shopping here! More