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John L Smith Used Cars

West Chester, PA

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627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

September 19, 2014

Bought my first car! I have been lugging around a dinky '99 Dodge Neon and as a soon-to-be college grad, I was looking to find a newer car that would "up-the-ante" for my More

by rachel.schwalm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Oct 06, 2014 -

John L Smith Used Cars responded

Rachel Thank you for your purchase the Honda accord EX will satisfy you for many years !! have fun at school and remember to get your Free Oil Changes. We look forward to having you as a service customer. Enjoy your Accord and thank you for your purchase. John R Barone General Manager 610.436.4909

September 02, 2014

great experience The team a john l smith used cars made my buying experience fun and easy . They got me the car I wanted at the price I wanted to pay. More

by skidlid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Sep 17, 2014 -

John L Smith Used Cars responded

Thank you for your purchase, welcome to Smith Used Cars we appreciate the confidence that you have placed in our dealership. We look forward to servicing your vehicle for many years !! If you should need anything do not hesitate to contact us. John R. Barone General Manager JBarone@SmithUsedcars.com

August 15, 2014

Thank you!! I bought a corolla from this particular dealership 10 years ago and it was the best car I ever had!! (until now of course!!) that is the reason I had More

by Meppie
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Aug 16, 2014 -

John L Smith Used Cars responded

Mary Ellen Thank you for your purchase your new Toyota corolla with 54,000 miles certainly has a lot of miles left on it. We look forward to servicing your CERTIFIED Toyota. Thank you for taking time out of your busy day to send in your review. Have a great day and keep smiling in your new Toyota. John R Barone General Manager

Oct 06, 2014 -

John L Smith Used Cars responded

Mary Ellen Thank you for taking time to send in your review, we are thankful that we have customers like you. Our business has been built on referrals as well as repeat customers. I appreciate the confidence that you have placed in our dealership. Have a great Day and enjoy your CERTIFIED 2005 Toyota corolla with only 54,000 miles. John R. Barone General Manager 610.436.4909

July 26, 2014

2007 Mazda3 The staff here is very friendly and helpful, especially Jeff! I had been working through the cumbersome tasks associated with an accident and the guy More

by blessedgrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 31, 2014 -

John L Smith Used Cars responded

That's great that you are happy with our service and it was an easy & stress free experience. Jeff is great and takes care of his customers to the highest degree. We value your business and glad we could help find a car you love - with AC and horsepower! Its the little things that make all the difference in your daily commute! We have a great referral program to earn our customers $$$ - Don't forget to let your family and friends know about your experience here at JLS! John R. Barone General Manager 610-436-4909

July 24, 2014

Best used cars around Love them all, have helped me sooooo many times!!!!!! Have purchased 2 cars from them and service is always great!!!! Highly recommend, will do busin More

by Barb u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Jul 31, 2014 -

John L Smith Used Cars responded

Thanks Barb for your high regards! We appreciate your returning for your vehicle search and happy we could help! Keep a look out for our service specials and great coupons in the mail! John R. Barone General Manager 610-436-4909

July 21, 2014

2002 Lexus LS430 After searching for about 6 months online, I found one of the cars I had been looking for. A recent trip to PA proved to be the best move yet. I rem More

by seantelle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 21, 2014 -

John L Smith Used Cars responded

That's wonderful that you found what your looking for here at JLS! Thank you for your return business, we greatly appreciate your feedback! I am happy that your purchase was smooth, easy, and stress free! Remember we have a great referral program to earn you cash! John R. Barone General Manager 610-436-4909

July 08, 2014

2007 Yukon Denali I found my Yukon at John L. Smith, Inc. Dealership! I have looked for 2 years to find the right one. I live an hour away and both Dan and Jeff grac More

by michellemcgonagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 09, 2014 -

John L Smith Used Cars responded

Michelle we are glad that you were able to make the trip and come take a look at the Yukon! Our customers are top priority and we have no problem staying to make sure you are happy! We are glad you found what you were looking for here at JLS! Thank you for your great feedback and referrals! John R. Barone General Manager 610-436-4909

July 01, 2014

2005 Liberty Limited I found the liberty online when I was reminded by someone that my husband purchased a car from here over fifteen years ago. It was still the same gre More

by tammylucas7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve
Jul 01, 2014 -

John L Smith Used Cars responded

Tammy we are so happy to hear your husband is a previous customer. We truly value our customers and appreciate you coming in and purchasing the beautiful Jeep Liberty Limited. I'm very happy that it worked out for you - I know you'll have a great week and great summer cruising in your new SUV! Thank you for your excellent review! We look forward to seeing you back for your regular maintenance. John R. Barone General Manager 610-436-4909

June 30, 2014

Great Car and Great service We purchased a great car for a good price with no headaches...We didnt feel pressured to buy anything we went in looking at a car and we had a great s More

by Dlapham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2014 -

John L Smith Used Cars responded

Glad to hear you had a stress free experience with us! We try our best to be accommodating and informative without any pressure or headaches! Welcome to the JLS family we are happy you came to us for your vehicle search! John R. Barone 610-436-4909

June 28, 2014

Leave the Boxing Gloves at Home Nervous about the process of wheeling and dealing to buy a used car, I set out to look at a vehicle advertised online at Smith Used Cars. It was not a More

by theresamdiamond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 30, 2014 -

John L Smith Used Cars responded

We understand our customers may be overwhelmed and anticipate high pressure "Used Car Dealers" - We strive to set ourselves apart in a non-pressure environment. Jeff is wonderful and great at taking his time to help you get into the right car with the right payments! We are so happy you came in to explore our inventory and purchase from JLS. As a locally owned small dealership we value our customers - if you need anything feel free to give us a call. Don't forget about your free oil changes and great referral program! John R. Barone General Manager 610-436-4909

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