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John L Smith Used Cars

West Chester, PA

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rated
627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

December 04, 2014

Third car purchased with John L. Smith, very happy with them This is the third car we've purchased from John L. Smith and I helped a friend obtain her car from them as well. We are very pleased with their servi More

by amarant3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 05, 2014 -

John L Smith Used Cars responded

Amarant3 Thank you very much for your purchase as well as the confidence that you have placed in our dealership and our associates. We appreciate your continued purchases, we look forward to servicing all of your vehicles. Thanks for taking the time to send in your review we appreciate having your family as customers. John R Barone General Manager Jbarone@Smithusedcars.com

December 02, 2014

wonderful people, great car Best car buying experience I've ever had. They work with all different types of credit. Very helpful. I will be referring friends and family. More

by MikeM1716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Dec 02, 2014 -

John L Smith Used Cars responded

Mike Thank you for your purchase we look forward to earning your business for many years. Congrats on your purchase and thank you for taking time out of your busy day to send in your review !! John R Barone General Manager

December 01, 2014

Repeat customer I've now bought 2 cars from them and each time I have been accommodated and they even worked through some tough times with me. Their communication is More

by Kgarcia5191
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Dec 02, 2014 -

John L Smith Used Cars responded

Kiara Thank you for your 2nd purchase we appreciate the opportunity to earn your business again. Thanks for taking time out of your busy day. Hope your Daughter feels better enjoy your new CERTIFIED Mazda AWD SUV. Have a great day John R Barone General Manager

November 22, 2014

Good maint. service provided twice I've had two of our cars serviced here and so far they have provided great service with a great customer service attitude. I like having a smaller loc More

by 1.shortfuse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hughes, Andrew Denning, John Barone
Nov 28, 2014 -

John L Smith Used Cars responded

1.shortfuse Thank you for your review Scott and Andrew and I look forward to servicing both of your vehicles for many years. As a token of our appreciation we would like to give you a FREE rental vehicle for your next service. Have a great day and again thank you for being a great customer. John R Barone General Manager

November 11, 2014

love it They we very nice and fast and my.car is very nice also runs so well i would tell anyone who needs a car to go there More

by babygrl559
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 28, 2014 -

John L Smith Used Cars responded

babygrl559, Thank you for your review we appreciate and welcome you to our family, we look forward to servicing your CERTIFIED vehicle !!! Free oil changes and lifetime pa state inspection come with your vehicle as well. Have a great Black Friday do not shop too much. John R Barone General Manager

November 05, 2014

Great people, great environment, great cars! My experience with this dealer was fantastic! I went in with a mindset for a specific car and Dan Cook did everything he could to get me in what I wan More

by Laurennxo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Nov 28, 2014 -

John L Smith Used Cars responded

Laurennxo, Thank you for taking time to send in your review, we appreciate having you as a new customer of John L Smith Inc. We look forward to servicing your vehicle for many years. Have a great day and again thank you for the kind words. John R Barone General Manager

October 10, 2014

Very painless and efficient process I had a very good experience here (trade-in), starting at the shop (where they looked over my trade-in while I browsed the cars)... After asking what More

by sammybp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2014 -

John L Smith Used Cars responded

Sammy BP Thank you for taking time to post your review, we appreciate and welcome you to our family. we pride ourselves in being different then the rest of the high pressure tactics. Smith Used Cars looks forward to servicing your vehicle and we look forward to having you as a customer for many years. Congrats on your purchase of your CERTIFIED vehicle. We have just opened a Farmers Insurance Agency at the dealership if you should need anything do not hesitate to call us. John R Barone General Manager 610.436.4909

October 08, 2014

Overall Great Experience After my previous car had been totaled, I had no choice but to look for another car. Needless to say I was not too thrilled about having to find somet More

by Denise J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2014 -

John L Smith Used Cars responded

Denise, Thank you for purchasing your Mazda 3, we are very grateful that you took time out of your day to share your experience at our dealership. We look forward to servicing your vehicle for many years !! We have just added a farmers Insurance agency onsite if you can spread the work we would appreciate it. if you are looking to expand coverage and lower your premium please call 610.235.4650 ask for Diane or Jennifer. Have a great day and again thank you for the confidence that you have placed in our dealership. John R. Barone General Manager 610.436.4909

October 06, 2014

First car buying experience All the employees were very helpful! I am 100% satisfied with my experience and purchase! It was a satisfying experience and I am thankful for all the More

by kelly regan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Oct 06, 2014 -

John L Smith Used Cars responded

We are very happy to assist you in the purchase of your first vehicle !!! Enjoy and thank you very much for your review. Have a great Day and remember to come see us when you need your oil changed also your State Inspections are free as well !!! John R Barone General Manager 610436.4909

September 29, 2014

Friendly and accomadating I felt welcomed and comfortable when greeted by Dan. There was a no haggle atmosphere and Dan was very nice providing a relaxed environment. I feel I More

by naxman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 06, 2014 -

John L Smith Used Cars responded

Thank you for your purchase and congrats on 35 years !! We welcome you to our family, We look forward to servicing your vehicle for many years. If you should need anything do not hesitate to contact us. John R Barone General Manager 610.436.4909

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