John L Smith Used Cars
West Chester, PA
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Third car purchased with John L. Smith, very happy with them This is the third car we've purchased from John L. Smith and I helped a friend obtain her car from them as well. We are very pleased with their servi This is the third car we've purchased from John L. Smith and I helped a friend obtain her car from them as well. We are very pleased with their service and honesty when we ask them about the cars and what would be a good fit for our teenagers. Dan was very friendly and kept us informed of any new arrivals that would work for us. Jeff is very easy to speak to and is a huge help in discussing financing for the cars. The financing was very quickly resolved in a favorable manner. We will continue to purchase cars from John L. Smith. More
wonderful people, great car Best car buying experience I've ever had. They work with all different types of credit. Very helpful. I will be referring friends and family. Best car buying experience I've ever had. They work with all different types of credit. Very helpful. I will be referring friends and family. More
Repeat customer I've now bought 2 cars from them and each time I have been accommodated and they even worked through some tough times with me. Their communication is I've now bought 2 cars from them and each time I have been accommodated and they even worked through some tough times with me. Their communication is great. They make sure you are comfortable and are not pushy. I have nothing but great things to say about John L Smith. I will always recommend them to everyone. More
Good maint. service provided twice I've had two of our cars serviced here and so far they have provided great service with a great customer service attitude. I like having a smaller loc I've had two of our cars serviced here and so far they have provided great service with a great customer service attitude. I like having a smaller local auto service center I can use and so far I've been happy with my transactions. I'm teeing up more service opportunities to the tune of $2K+ with them if that says anything. More
Great people, great environment, great cars! My experience with this dealer was fantastic! I went in with a mindset for a specific car and Dan Cook did everything he could to get me in what I wan My experience with this dealer was fantastic! I went in with a mindset for a specific car and Dan Cook did everything he could to get me in what I wanted for a great price! He was more than helpful and extremely nice! I would definitely recommend him to every I know. Some salesmen look at younger people and try to scam them so to say, but I in no way felt as though I was getting "ripped off". They're so nice and everyone has a great sense of humor! I definitely enjoyed the atmosphere of being there as I waited for my vehicle. When in doubt, you know you're safe and sound at this place! Dan Cook was fantastic and very good about follow up as well! They definitely want to make sure you get what you came in for and that yore satisfied with everything after the fact! Thank you Dan Cook and John L Smith dealership!! More
Very painless and efficient process I had a very good experience here (trade-in), starting at the shop (where they looked over my trade-in while I browsed the cars)... After asking what I had a very good experience here (trade-in), starting at the shop (where they looked over my trade-in while I browsed the cars)... After asking what type of car I was looking for, Steve was great at suggesting the one that I ended up liking a lot. Once I decided on the car, the process was quick and efficient... I had a bunch of random stuff to move to the new car and they were great at helping me out with this. I went to this dealer because my friend recommended them to me (and now I know why)! More
Overall Great Experience After my previous car had been totaled, I had no choice but to look for another car. Needless to say I was not too thrilled about having to find somet After my previous car had been totaled, I had no choice but to look for another car. Needless to say I was not too thrilled about having to find something to fit my budget and criteria again. After searching for a few months, I finally found a Mazda3 online that had low miles for a great price!! I immediately called & spoke to Jeff. He was very friendly & helpful!! I scheduled an appointment for the next day to see Dan. Dan was also very friendly & wasn't pushy at all. A pushy sales person is a HUGE turn off for me. I was pleasantly surprised to have such great customer service by everyone in the office!! I loved this car but was a little worried about my credit score. Jeff worked his magic & found me a great monthly payment!!! I LOVE MY CAR !!!!!....And will definitely recommend John L Smith to everyone..!! Thank you so much for such a painless transaction....:) More
First car buying experience All the employees were very helpful! I am 100% satisfied with my experience and purchase! It was a satisfying experience and I am thankful for all the All the employees were very helpful! I am 100% satisfied with my experience and purchase! It was a satisfying experience and I am thankful for all the great customer service More
Friendly and accomadating I felt welcomed and comfortable when greeted by Dan. There was a no haggle atmosphere and Dan was very nice providing a relaxed environment. I feel I I felt welcomed and comfortable when greeted by Dan. There was a no haggle atmosphere and Dan was very nice providing a relaxed environment. I feel I got a good vehicle at a good price. I was able to surprise my wife for our 35th wedding anniversary. Jeff had the paperwork prepared and we were able to breeze though it. Thanks Dan and Jeff, job well done. More