John L Smith Used Cars

My Experience My experience at John L. Smith was awesome. I came for one thing and left with one thing. A car! Everyone was so friendly, to me and my daughter. Chil My experience at John L. Smith was awesome. I came for one thing and left with one thing. A car! Everyone was so friendly, to me and my daughter. Children tend to get antsy sitting for awhile but our salesman kept her entertained the whole time while getting things together for me to purchase a vehicle. More

My second time buying a car here I was under some unusual circumstances, but Mike and Jeff were fantastic, and worked really hard to not only get me in a car, but a car that I love. I was under some unusual circumstances, but Mike and Jeff were fantastic, and worked really hard to not only get me in a car, but a car that I love. More

Attentive, Helpful, Straightforward I greatly appreciate Jeff's time and information through my car-buying process. It was a pleasure to work with him! My son and I are very happy with I greatly appreciate Jeff's time and information through my car-buying process. It was a pleasure to work with him! My son and I are very happy with our purchase. Jeff is a terrific representative for John L. Smith Used Cars. We will be sticking with the dealership for our service needs for this vehicle. I will return to JLSUC when I need a vehicle in the future. Thank you Jeff! More

This is a Nice place to do business My wife and I had a very nice experience dealing with Jeff our salesman at JL Smith used cars. We were looking for a small SUV. JLS had just what we w My wife and I had a very nice experience dealing with Jeff our salesman at JL Smith used cars. We were looking for a small SUV. JLS had just what we were looking for. Jeff was low pressure and offered us a very nice deal and financing options. So far very pleased with our purchase. I have been driving buy JLS for many years. Glad I stopped in. Thank You! More

Purchased a used car for my daughter John and Jeff were both very friendly and made our purchase hassle free and everything was done in a timely manner. Great experience! Thank you! John and Jeff were both very friendly and made our purchase hassle free and everything was done in a timely manner. Great experience! Thank you! More

long search over..found the car that I was looking for. I do not give out " Excellent " in any of my ratings but this is an exception. Straight forward sales , you can see the business plan. Be good to yo I do not give out " Excellent " in any of my ratings but this is an exception. Straight forward sales , you can see the business plan. Be good to your customers, get right to the point of finding the car for you.I made my choice in 48 hours. I'll be back the next time ,and will send my children here first. M Wilson-McCall More

Great car, Great Service, Great people This is where I will come to buy any car in the future. I came here just to browse and ask questions, Mr. Barone took his time answered everything the This is where I will come to buy any car in the future. I came here just to browse and ask questions, Mr. Barone took his time answered everything then showed me the cars I could afford. There was no pressure and a very relaxed atmosphere the entire time, when just an hour before I was at a Honda dealership and could feel the pressure to lease a car immediately. You hear the horry stories of dealerships but I don't think John L. Smith has one. I got an amazing car, had an amazing car buying experience, and worked with amazing people. Once it came down to signing everything, Jeff Johnson made it easy to understand and made it fun and funny. Overall it surpassed all of my expectations and again I will never go anywhere else to buy a car. More

great experience for a first time buyer One of the best experiences I've had, great guys and very helpful had a pleasure doing business with them and will do again in the future One of the best experiences I've had, great guys and very helpful had a pleasure doing business with them and will do again in the future More

Charged for an apparent warranty issue I experienced a air bag sensor problem within the warranty period. I made an appointment for the service department to make the repair letting them kn I experienced a air bag sensor problem within the warranty period. I made an appointment for the service department to make the repair letting them know it was a warranty issue. They never told me that the problem may not be covered under the warranty or even warned me that this could cost for the diagnostic test. The repair was for just under $500. I declined the repair and they charged me $98 for the service. When I contacted the sales representative, I asked if this problem came up within the 1st week of ownership, if they would have made the repair for free. He said no, they would still charge me for the repair. That's surprising since by law I had 3 days to return the car. More

Fourth car purchase from JL Smith - Always a pleasure There is a reason why there are so many repeat customers at JL Smith...the selection is wide, the quality of the vehicles they offer is first-rate, an There is a reason why there are so many repeat customers at JL Smith...the selection is wide, the quality of the vehicles they offer is first-rate, and the service is superlative! More