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John L Smith Used Cars

West Chester, PA

not yet
rated
627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

March 04, 2015

Super friendly and helpful. Being that I had experience financial struggles in the past year or so, I was doubtful that I would be able to get into anything. From the moment that More

by anbrooks7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barone
Mar 04, 2015 -

John L Smith Used Cars responded

anbrooks7 Thank you for coming to our dealership we look forward to servicing your vehicle for many years ! Thank you for taking time to post your review we appreciate it. Welcome to our family we look forward to earning your business, some of the services we offer are: Auto Sales Auto Service Auto Rentals We have just opened a Farmer Insurance Agency we look forward to earning your business again. John R Barone President

March 04, 2015

Friendly and Efficient We had a smooth test-driving and purchasing process, all in the same day. I was satisfied with the outcome, and happy to be driving again so soon. More

by BDY92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 06, 2015 -

John L Smith Used Cars responded

BDY92 Thank you for your purchase we appreciate the trust that you have placed in our dealership. We look forward to servicing your vehicle for many years, welcome to our family. We understand and will never forget that all customers have many choices regarding where to go to get a vehicle and we strive to maintain all relationships. We look forward to being your car outlet for many years. Have a great day and thank you. John R Barone President

March 03, 2015

A happy customer with the whole process I feel that he took care of the needs of what I was looking for. I picked the car and he made it happen. I did not feel pressured to purchase anything More

by Londa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 03, 2015 -

John L Smith Used Cars responded

Londa Thank you for your purchase we appreciate your business. Everyone at Smith Used Cars looks forward to servicing your vehicle for many years. We do understand that every customer has choices and we are eager to continue to earn your business. Thank you for your review we appreciate having you as a customer. John R Barone President

Mar 03, 2015 -

John L Smith Used Cars responded

Londa Thank you for your purchase we appreciate your business. Everyone at Smith Used Cars looks forward to servicing your vehicle for many years. We do understand that every customer has choices and we are eager to continue to earn your business. Thank you for your review we appreciate having you as a customer. John R Barone President

Mar 03, 2015 -

John L Smith Used Cars responded

Londa Thank you for your purchase we appreciate your business. Everyone at Smith Used Cars looks forward to servicing your vehicle for many years. We do understand that every customer has choices and we are eager to continue to earn your business. Thank you for your review we appreciate having you as a customer. John R Barone President

February 27, 2015

Another chance So my experience with this dealership was very exciting. I have been told by several dealerships I can't get a car and I need more money or just somet More

by Shayna
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Mar 03, 2015 -

John L Smith Used Cars responded

Shayna Thank you for submitting your review we appreciate you taking time to send it in. We appreciate the opportunity to earn your business. We look forward to servicing your vehicle for many years !! Thank you for your purchase !! John R Barone President

February 27, 2015

works with you This isnt the first time i have purchased a car with John L. Smith Used Cars. Every time I have gone there everyone has been helpful. I dont have the More

by allofthis24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 03, 2015 -

John L Smith Used Cars responded

allofthis24 Thank you for coming back to our dealership. Repeat customer are very important to our success as a dealership. Thank you for your purchase you will love your Rogue for many years. See you in a few months for your first FREE oil change. We are very lucky to have you as a customer and we want you to know how much we care about you and your purchase. Should you need anything please reach out we are here for all of your service needs. We offer you the following Service for your vehicle On Site Farmers Insurance Agency Detail Facility Have a great day enjoy your Rogue John R Barone President

February 24, 2015

Painless buying experience I went in not knowing a whole lot about what I wanted in a car, I had a few models picked out from looking on the site, but sitting down and discussin More

by jlschaefer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 25, 2015 -

John L Smith Used Cars responded

jlschaefer Thank you for taking time to write your review we appreciate your kind words. Jeff is great he takes his time and he explains everything that he does. Thank you for stopping and please tell mom I said hi it has been a long time since we have crossed paths. Thank you for your purchase of your low mileage CERTIFIED Hyundai. You will love the car for many years great MPG and it is a super safe vehicle. We look forward to servicing your Hyundai for many years, welcome to our family and again thank you for the confidence that you placed in our company. John R Barone General Manager

February 22, 2015

Excellent Car Buying Experience Wasn't really looking that hard to find a new car until I came across the 2011 Volswagen CC. I immediately fell in love with that car. I had financial More

by Dylanpwallace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Feb 25, 2015 -

John L Smith Used Cars responded

Dylanpwallace Thank you for your purchase of your loaded CC. That is one fine automobile. We are glad that we were able to help you. Our entire staff thanks for your review it really means a lot to have customers like you that go out of their way to help promote us. Have a great day stay warm !! John R Barone General Manager

February 16, 2015

An overall great experience John Smith used cars sales associates were absolutely phenomenal. I had such a great car buying experience from the time that I walked into the door t More

by gmoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Feb 19, 2015 -

John L Smith Used Cars responded

gmoney Thank you so much for your purchase we appreciate the confidence that you have placed in our dealership. We look forward to servicing your CERTIFIED vehicle for many years. Remember to bring your vehicle back for your free oil changes as well as your FREE pa state inspections. Have a great day !! John R Barone General Manager

February 12, 2015

*****5's Across The Board***** After searching around for a dealership that would work with our not so perfect credit,we came across John L.Smith. Best decision ever,not only were w More

by Steph-n-Shaun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2015 -

John L Smith Used Cars responded

Steph-n-Shaun Thank you for purchasing your Mini Van from our dealership, we appreciate you coming from Delaware County. We look forward to servicing your van for many years. Enjoy your van spread the word we have built our business on repeat and referral business. From everyone at John L Smith Used Cars thank you for your purchase. John R Barone General Manager

February 09, 2015

My experience Everything went perfect as expected, our sale rep Tim was very nice and informational and help us so much. He got is the car we wanted and said with u More

by Julia418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2015 -

John L Smith Used Cars responded

Julia418 Thank you very much for your review we appreciate having you as a customer. We look forward to servicing your vehicle for many years. Please do not forget your Free oil changes and your Free Pa State inspection. Have a great day stay warm. John R Barone General Manager

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