John L Smith Used Cars
West Chester, PA
Filter Reviews by Keyword
By Type
Showing 627 reviews
Super friendly and helpful. Being that I had experience financial struggles in the past year or so, I was doubtful that I would be able to get into anything. From the moment that Being that I had experience financial struggles in the past year or so, I was doubtful that I would be able to get into anything. From the moment that I spoke with Tim on the phone until I worked with him at the dealership itself, he was nothing but kind, helpful, and super optimistic that he would get me into a car that afternoon. Of course, I wasn't expecting much...but when he told me that he could get me into a great car within my budget, I was ecstatic! There was absolutely no pressure whatsoever. Everyone that I came in contact with (Tim, Jeff, & John) were so beyond nice. I would most certainly recommend these guys to my friends and family that are looking for a reliable car on a budget. More
Friendly and Efficient We had a smooth test-driving and purchasing process, all in the same day. I was satisfied with the outcome, and happy to be driving again so soon. We had a smooth test-driving and purchasing process, all in the same day. I was satisfied with the outcome, and happy to be driving again so soon. More
A happy customer with the whole process I feel that he took care of the needs of what I was looking for. I picked the car and he made it happen. I did not feel pressured to purchase anything I feel that he took care of the needs of what I was looking for. I picked the car and he made it happen. I did not feel pressured to purchase anything. I feel he cared. I have shopped here before and I would do it again. As other places I did not have to put a whole lot of money down which made it easier. He was very easy to speak too. More
Another chance So my experience with this dealership was very exciting. I have been told by several dealerships I can't get a car and I need more money or just somet So my experience with this dealership was very exciting. I have been told by several dealerships I can't get a car and I need more money or just something. This dealership gave me a chance I explained myself what I'm looking for price wise and he made it all happen in that one day. My family thanks Jeff who was very helpful and very professional as well as very polite. I would definitely go back and and I will also put the word out that John l Smith is the place to go!!!!! Thank you very much for putting my family in a new car!!!! More
works with you This isnt the first time i have purchased a car with John L. Smith Used Cars. Every time I have gone there everyone has been helpful. I dont have the This isnt the first time i have purchased a car with John L. Smith Used Cars. Every time I have gone there everyone has been helpful. I dont have the best of credit, but i am working to build it up and they are always willing to work with you every step of the way. I couldn't be happier with my experience. Thank you so much. More
Painless buying experience I went in not knowing a whole lot about what I wanted in a car, I had a few models picked out from looking on the site, but sitting down and discussin I went in not knowing a whole lot about what I wanted in a car, I had a few models picked out from looking on the site, but sitting down and discussing what I was looking at with Jeff as well as his suggestions about some cars I had not researched, I came away with a new car, less miles, and a very affordable monthly payment. He was extremely knowledgeable, and made sure that everything I signed was my decision. He made sure I was informed, and when I asked questions about things I did not know he took that as an opportunity to educate me instead of use scare tactics to get me to buy something I may not have needed. I would recommend John L. Smith to anyone looking to buy a car but does not want the hassle of dealing with the stereotypical car salesman. When I left the lot, I was happy with my decision knowing that I got a great car at a great price! More
Excellent Car Buying Experience Wasn't really looking that hard to find a new car until I came across the 2011 Volswagen CC. I immediately fell in love with that car. I had financial Wasn't really looking that hard to find a new car until I came across the 2011 Volswagen CC. I immediately fell in love with that car. I had financial problems in the passed and couldn't really afford a car that nice. However, the incredible staff ranging from the secretary who greeted me at the door, my salesman who showed me all the bells and whistles, all the way to the Owner, helped me make my dreams a reality. They worked with and helped me get into the car I wanted without having to break the bank. I would, and will, recommend anyone I come across looking for a new car to head over to John L. Smith! More
An overall great experience John Smith used cars sales associates were absolutely phenomenal. I had such a great car buying experience from the time that I walked into the door t John Smith used cars sales associates were absolutely phenomenal. I had such a great car buying experience from the time that I walked into the door to find a card time I walked out with my New car keys. The staff goes above and beyond to make sure that you have a great car buying experience even if it's not with them. No tricks or gimmicks here. More
*****5's Across The Board***** After searching around for a dealership that would work with our not so perfect credit,we came across John L.Smith. Best decision ever,not only were w After searching around for a dealership that would work with our not so perfect credit,we came across John L.Smith. Best decision ever,not only were we approved but Jeff walked us through the process. We look forward to working with them again in the future and would definitely recommend them to family and friends. More
My experience Everything went perfect as expected, our sale rep Tim was very nice and informational and help us so much. He got is the car we wanted and said with u Everything went perfect as expected, our sale rep Tim was very nice and informational and help us so much. He got is the car we wanted and said with us through the whole process. More