John L Smith Used Cars
West Chester, PA
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By far the easiest and fastest visit! I just purchased my 3rd car from here. The process is never a hassle. I never leave there feeling regretful. I would most definitely recommend!! I just purchased my 3rd car from here. The process is never a hassle. I never leave there feeling regretful. I would most definitely recommend!! More
Satisfied as usual Love buying cars from John L Smith. Our family has bought a total of 9 cars from them and we are always satisfied. They stand by their cars and make t Love buying cars from John L Smith. Our family has bought a total of 9 cars from them and we are always satisfied. They stand by their cars and make the buying process easy! More
Great Service They took their time to help me with my needs on what i could afford and what i wanted and need it. I am very pleased with the overall of my exper They took their time to help me with my needs on what i could afford and what i wanted and need it. I am very pleased with the overall of my experience with them. More
Exactly what I needed They were friendly and didn't pressure me, which is appreciated when dealing with someone who is easily stressed with these situations. Worked with me They were friendly and didn't pressure me, which is appreciated when dealing with someone who is easily stressed with these situations. Worked with me to find a great fit that sticks to my price range. I'm loving my car. More
Family Van No pressure into buying, great price, clean vehicle inside and out! We drove almost an hour to test drive and buy the vehicle. We would do it again! No pressure into buying, great price, clean vehicle inside and out! We drove almost an hour to test drive and buy the vehicle. We would do it again! More
A+ all around I spoke with Jeff and Jim, both very helpful and friendly. The entire deal took about 2 hours, which is record time in my book. Fair trade appraisal, I spoke with Jeff and Jim, both very helpful and friendly. The entire deal took about 2 hours, which is record time in my book. Fair trade appraisal, great deal on my new car. Couldn't be happier. More
Great Costomer service was great?? every one was so friendly. The best part I was out in less than three hours. That's awesome!! Exspecially when you have a Costomer service was great?? every one was so friendly. The best part I was out in less than three hours. That's awesome!! Exspecially when you have a 4yr old with you!! More
GREAT customer service!! I purchased a vehicle from John L. Smith a few months ago and immediately started having issues with the vehicle. After much frustration and feeling a I purchased a vehicle from John L. Smith a few months ago and immediately started having issues with the vehicle. After much frustration and feeling as though this dealership was the same as all of the other ones who toss you to the ground after you purchase your "it's a done deal", I posted a lengthy complaint on this review page. They could have just ignored it and chalked it up to one unhappy customer to their apparent mountain of happy customers, but instead they definitely took a huge step to try to fix EVERY unhappy customer that they have. They took my complaints and worked with me to find the best solution possible for me. I didn't felt like I was being taken advantage of or lied to. I was so extremely upset and angry that I, myself probably wouldn't even want to give my own self the time of day. They took my frustration and helped me so much. I am now happier than ever in my Nissan Rogue! I definitely felt and still feel the warmth and helpfulness that they have to offer here. I am embarrassed by my actions because of how easily they solved my problem. I have since recommended this dealership to 3 of my coworkers at my hospital! Thanks so much for dealing with my problem, my vehicle, and my craziness! A special thanks to John Barone, Tim Nester, and Jeff Johnson! More
Great car purchasing experience I felt very comfortable and was very satisfied with the whole experience. Everyone was very kind and super professional. If your looking for a vehicle I felt very comfortable and was very satisfied with the whole experience. Everyone was very kind and super professional. If your looking for a vehicle and your not having any luck elsewhere come on down to John L. Smith. More
no hassle experience Everyone there was very friendly but did not pressure me into buying. They have a large selection of vehicles including hard to find manual transmissi Everyone there was very friendly but did not pressure me into buying. They have a large selection of vehicles including hard to find manual transmissions. I had a wonderful overall experience and will recommend to anyone looking for a used vehicle. More