Back

John L Smith Used Cars

West Chester, PA

not yet
rated
627 Reviews

550 Hannum Avenue

West Chester, PA

19380

Directions

By Type

Showing 627 reviews

April 22, 2015

By far the easiest and fastest visit! I just purchased my 3rd car from here. The process is never a hassle. I never leave there feeling regretful. I would most definitely recommend!! More

by Lexnred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Apr 24, 2015 -

John L Smith Used Cars responded

Lexnred Thank you for coming back to our dealership, we understand that all customers have many choices on where to go to get a new vehicle. Our staff appreciates the opportunity to have you as a customer and we will continue to value you as a customer. Have a great day enjoy your new vehicle. Thank you very much for your business !! John R Barone President

April 21, 2015

Satisfied as usual Love buying cars from John L Smith. Our family has bought a total of 9 cars from them and we are always satisfied. They stand by their cars and make t More

by June0708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Apr 21, 2015 -

John L Smith Used Cars responded

June0708 We are so lucky to have you and your family as customers. I thank you for coming down and purchasing your vehicles from our dealership. We appreciate your continued support of our dealership and we look forward to servicing your new Nissan. Have a great day please say hi to mom !! John R Barone President

April 19, 2015

Great Service They took their time to help me with my needs on what i could afford and what i wanted and need it. I am very pleased with the overall of my exper More

by Eimee2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 21, 2015 -

John L Smith Used Cars responded

Eimee2012 Thank you for stopping at our dealership, we certainly look forward to servicing your vehicle for many years !! Thank you for taking time to send in your review. Have a great day John R Barone President

April 19, 2015

Exactly what I needed They were friendly and didn't pressure me, which is appreciated when dealing with someone who is easily stressed with these situations. Worked with me More

by AkaiKuruma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 21, 2015 -

John L Smith Used Cars responded

AkaiKuruma Thank you for stopping at our dealership we do understand that there are many places that you could have chosen to go purchase a vehicle. Everyone at John L Smith Used Cars appreciates having you as a customer. We look forward to servicing your vehicle for many years !! John R Barone President

April 16, 2015

Family Van No pressure into buying, great price, clean vehicle inside and out! We drove almost an hour to test drive and buy the vehicle. We would do it again! More

by FamilyVan6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 17, 2015 -

John L Smith Used Cars responded

FamilyVan6 Thank you for your purchase, enjoy your van for many years !! Congrats on your growing family. Thank you for driving the hour to get to us we appreciate your business. Have a great weekend !! John R Barone President

April 16, 2015

A+ all around I spoke with Jeff and Jim, both very helpful and friendly. The entire deal took about 2 hours, which is record time in my book. Fair trade appraisal, More

by DTMJR1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 21, 2015 -

John L Smith Used Cars responded

DTMJR1987 Thank you for your purchase we look forward to servicing your 1 of a kind Pontiac G8 !! What a great car congrats on your purchase we appreciate the confidence that you have placed in our dealership. Have a great day and thank you for your review !!

April 15, 2015

Great Costomer service was great?? every one was so friendly. The best part I was out in less than three hours. That's awesome!! Exspecially when you have a More

by Jayden001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 17, 2015 -

John L Smith Used Cars responded

Jayden001 thank you for your purchase, we appreciate the trust that you have placed in our company. we look forward to servicing your vehicle. After you know how much your car insurance is on your new car, call me and I will make sure that you have the coverage you deserve and we can see if I can save you $$$ on your insurance. Have a great day and enjoy your new vehicle. John R Barone President

April 15, 2015

GREAT customer service!! I purchased a vehicle from John L. Smith a few months ago and immediately started having issues with the vehicle. After much frustration and feeling a More

by thx4thelemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott- Service, John Barone
May 08, 2015 -

John L Smith Used Cars responded

Lauren Thank you for purchasing another vehicle from our dealership. Please send in your review !! We are so glad that you are happy with your new CERTIFIED Nissan Rogue !! I am still looking for the gloves we can have the fight of the century, Have a great weekend!! John R Barone President

April 09, 2015

Great car purchasing experience I felt very comfortable and was very satisfied with the whole experience. Everyone was very kind and super professional. If your looking for a vehicle More

by Higillo81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Apr 10, 2015 -

John L Smith Used Cars responded

Higillo81 Thank you for the confidence that you have placed in Smith Used Cars, we appreciate having you as a new customer. Our service team looks forward to servicing your vehicle for many years. Have a great day and again thank you for your purchase !! John R Barone President

April 09, 2015

no hassle experience Everyone there was very friendly but did not pressure me into buying. They have a large selection of vehicles including hard to find manual transmissi More

by Mazda3girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 10, 2015 -

John L Smith Used Cars responded

Mazda3girl Thank you for purchasing your Mazda 3 from our dealership, we are lucky to have you as a new customer. We all look forward to servicing your Mazda for many years !! Thank you for submitting your review !! Thank you for your purchase and your business. Have a great day. John R Barone President

...
51
...