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John L Smith Used Cars

West Chester, PA

not yet
rated
627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

May 28, 2015

best place to buy a car Great selection of cars. No pressure. Friendly service. Great credit department! Best experience i've ever had buying a car. Very informative. More

by mattyorem58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2015 -

John L Smith Used Cars responded

mattyorem58, Thank you for choosing us for your new car!! Finding the right place to purchase the right car is sometimes a challenge, I am glad we could help you find the right car at the right terms. We look forward to being there for all your automotive needs. Have a great day and again thank you. John R Barone President

May 21, 2015

Honest Dealership Good Vehicles At Good Prices Honest sales team no hassles good vehicles good prices I have been buying vehicles from them for 15 years and will continue to do so More

by scrappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
May 27, 2015 -

John L Smith Used Cars responded

Scrappy, Thank you for sharing your thoughts, we appreciate having you as a customer and we are very fortunate that you keep coming back. We started this business over 30 years ago and we are very lucky to have customers like you. Thank you and have a great day ! John R Barone President

May 13, 2015

affordable vehicles with friendly knowledgeable employees John L Smith is by far the easiest dealership to purchase a car from. They have a seamless process from start to finish saving you time and money. No More

by eclaire1206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 27, 2015 -

John L Smith Used Cars responded

Eclaire1206, Thank you for your review we appreciate having you aboard, we look forward to continuing to earn your business. We look forward to servicing your vehicle for many years. Thank you for taking time to post your review. Have a great day and again thank you. John R Barone President

May 12, 2015

Just purchased my second from John L Smith's Have purchased two cars from them, a Scion several years back and just traded that in for a GMC preparing for a move to Denver. Each time the experien More

by KyleF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
May 27, 2015 -

John L Smith Used Cars responded

Kyle, Thank you for your purchase have fun in Denver, we are lucky to have you and your family as customers. We appreciate you coming back, our business is built on returning customers. We want you to know how much we appreciate having you as a customer. Have fun and enjoy your new GMC !! John R Barone President

May 09, 2015

very easy and painless most definitely would recommend this dealership to anyone look into prepared vehicles..had a great experience buying my car today salesman were very h More

by Ashley Saunders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 27, 2015 -

John L Smith Used Cars responded

Ashley, Congrats on your new purchase you will love your new vehicle, we look forward to servicing your vehicle for several years. Should you need anything car related we are eager to help you. Thank you and have a great Day !! John R Barone President

May 08, 2015

Excellent service Was referred to JLS by a friend who is a long time customer. Went in with a smaller budget than what was on the lot and asked if they could maybe find More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 08, 2015 -

John L Smith Used Cars responded

Lee, Thank you for purchasing your CRV, you were referred by the Famous Dr Lee Martin!! Thank you for your purchase we look forward to selling you many vehicles. Please bring me your insurance policy I am saving a lot of people money and increasing their coverage !! Welcome to our family John R Barone President

May 07, 2015

Easy smooth process Jeff was fantastic. I inquired about the Lexus online and he called me right away. Made arrangements to meet him the next day to purchase the vehicle More

by Allycat36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 08, 2015 -

John L Smith Used Cars responded

Allycat36 Thank you for allowing John L Smith Used Cars the opportunity to show you our Lexus SUV, the Lexus was a super clean low mileage suv. We look forward to servicing your vehicle for many years. Thank you for your purchase and have a great weekend we appreciate having you as a customer !! John R Barone President

April 28, 2015

Fabulous Kristin made me feel right at home...she was very professional and understanding.. Iwas very satisfied with the outcome.. I will truly recommend them More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 28, 2015 -

John L Smith Used Cars responded

Happy Happy thank you very much for your purchase we appreciate your business, We look forward to servicing your vehicle for many years !! Have a great day and enjoy your new vehicle. John R Barone President

April 27, 2015

Fast, Easy, Reasonable Price I had a really great experience at Smith. I was in and out-with the car I needed. The staff was super friendly and really did a great job of meeting More

by AuthorofReview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Apr 27, 2015 -

John L Smith Used Cars responded

AuthorofReview Thank you for sending in your review we appreciate you purchasing your vehicle from our dealership. We are lucky to have you as a customer and we look forward to servicing your vehicle for many years !! Thank you for your business !!! John R Barone President

April 24, 2015

Happy first time buyer John Smith's sales people really went above and beyond for us. We were a newly married couple buying a car with a price in mind. The sales person lead More

by car buy person
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Apr 27, 2015 -

John L Smith Used Cars responded

"Happy first time buyer " Thank you for sending in your review we appreciate sharing your thoughts, we look forward to servicing your vehicle for many years!! have a great day and welcome to our family !! John R Barone President

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