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John L Smith Used Cars

West Chester, PA

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rated
627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

July 21, 2015

No one better. The staff at John L. Smith used cars is leading the charge when it comes to quality services and quality cars. Would recommend to anyone!! More

by marilmaster28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 23, 2015 -

John L Smith Used Cars responded

marilmaster28, Thank you again for choosing John L Smith Inc. for your car search. It was a pleasure working with you and we look forward to handling all your scheduled maintenance. Thank you again, John R. Barone President

July 21, 2015

Nice place to do business - Everyone in the dealership is trust worthy and very pleasing. They don't over promise and under deliver. They will make sure everything is properly de More

by ChandraK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Jul 23, 2015 -

John L Smith Used Cars responded

ChandraK, Thank you for the nice comments! We are very glad that you gave us the chance to earn your business. We are here for all your automotive needs now and in the future. I am glad we had a great vehicle for your family. Thank you again, John R. Barone President

July 10, 2015

Best Dealer in West Chester Just bought my 3rd vehicle here. First was back in 1993. All make you feel like your talking to your next door neighbor, not a car sales person. More

by BobF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Jul 20, 2015 -

John L Smith Used Cars responded

BobF1, Thank you for your Loyalty!! We are glad to be your source for great cars. We will continue giving your great service during all your maintenance intervals. Have a great day and again thank you. John R Barone President

July 08, 2015

Highly recommended A friend recommended john l smith and we were not dissapointed. Everyone was very friendly and patient. We were helped immediately by Tim who was very More

by LisaAndPatrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2015 -

John L Smith Used Cars responded

LisaAndPatrick, Congratulations on your VW CC!! Thank you for selecting us to find you the best car for your family. We can help you with all your automotive needs including all your scheduled maintenance. Have a great day and again thank you. John R Barone President

July 07, 2015

Relaxed and helpful atmosphere. Finding a used car dealer you can trust is hard! Dealing with John L. Smith will put you at ease. Went to several and thankfully ended back there. Gr More

by skylar123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Jul 20, 2015 -

John L Smith Used Cars responded

skylar123, Thank you for relying on John L Smith to help you with your vehicles. It is our commitment to be here for all your vehicle needs, Sales, Service, Rental and Insurance. Have a great day and again thank you. John R Barone President

July 03, 2015

Best day ever! The dealership was so helpful and answered our questions honestly and were just as excited as I was to be making this purchase- very positive. They to More

by AbbyJ15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 20, 2015 -

John L Smith Used Cars responded

AbbyJ15, Thank you for choosing John L Smith for your new car!! We enjoyed helping you find the right car and look forward to helping you with your scheduled maintenance. Have a great day and again thank you. John R Barone President

July 03, 2015

Great buying experience at John l. Smith Excellent customer service, friendly, and they were very knowledgeable about the cars being sold. I would definitely recommend them to friends and fam More

by vonetta123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Jul 20, 2015 -

John L Smith Used Cars responded

Vonetta123, It was a pleasure to help you get your Nissan Altima. We are here for all your automotive needs and scheduled maintenance. Have a great day and again thank you. John R Barone President

June 24, 2015

Very Good Experience! The experience was perfect 5 out of 5 all around. Very easy transaction from start to finish and the customer service was top notch. Everyone was gre More

by ShilobodFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Jun 26, 2015 -

John L Smith Used Cars responded

ShilobodFamily, Thank you for choosing John L Smith Inc., we appreciate the chance to help your family get the SUV that fits your needs. I am glad that the storm that we had to endure together brought us a great deal for you on the Tahoe. We are here for all of your automotive needs!! Have a great day and again thank you. John R Barone President

Jul 20, 2015 -

John L Smith Used Cars responded

ShilobodFamily, Thank you for your business!! It was a pleasure weathering the storm with you and your family. We are here for all of your automotive needs. Have a great day and again thank you. John R Barone President

June 10, 2015

Best experience ever! Great service! Tim was very friendly and had a great sense of humor. Completely no hassle and stress-free! They really work with you and treat you lik More

by KPFin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2015 -

John L Smith Used Cars responded

Thank you KPFin !! I am very appreciative of your nice words about our staff and our dealership. We look forward to continuing to serve you during the entire ownership of your Nissan Altima. Thanks again John R Barone President

June 09, 2015

Great Customer service!! My experience from start to finish was beyond superior. I hadn't gotten my license changed from VA to DE, but they still allowed me to drive the car o More

by Acurate07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Jun 09, 2015 -

John L Smith Used Cars responded

Acurate07, I would like to thank you again for choosing John L Smith Inc. to purchase your new car. It can be a daunting task to find the right place to do business, especially when shopping out of state. We appreciate the trust in us to make your purchase a great experience. Our staff is glad to be here for you for your entire ownership!! Have a great day and again thank you. John R Barone President

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