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John L Smith Used Cars

West Chester, PA

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627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

August 15, 2015

IT'S AWESOME I love my Ford Taurus, it's everything I could've hoped for in a car. I am a first time car owner and buyer, and everything went better than expected. More

by Argylius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 18, 2015 -

John L Smith Used Cars responded

Argylius, Thank you for the kind words! It is our pleasure to help you find the right car at the right terms. We appreciate your families loyalty will do our best to continue providing the service your deserve. Thank you again, John R Barone President

August 13, 2015

Happy car owner Had a great experience buying/financing my 'new' car. Everyone was super friendly, down to earth, and made what can be a stressful decision, very smoo More

by hollyrm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Aug 14, 2015 -

John L Smith Used Cars responded

Holly Thank you for purchasing your CERTIFIED Subaru from us. We are grateful that your family has purchased vehicles from our dealership. We are lucky to have you and your family as customers. We understand that customers have options as to where to purchase and service their vehicles. Enjoy your Subaru and we look forward to servicing your vehicle for many years. see you in 3 months for your first FREE oil change. John R Barone President

August 11, 2015

Great expeience First time buying a used car, Tim made the experience very easy. His knowledge, professionalism and pleasant helpfulness made for a smooth sale. Very More

by Verde6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 11, 2015 -

John L Smith Used Cars responded

Verde6 Thank you for posting your review we appreciate you taking time to send in your review. We look forward to servicing your new vehicle for many years. Have a great night and again thank you we appreciate you joining Smith Used Cars !! John R Barone President

August 08, 2015

buying a used car Great experience!! Everyone very nice, no pressure. That is the way to buy a car. Matt was great . Left showroom with a good feeling. Would recommend More

by steve 521
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Aug 11, 2015 -

John L Smith Used Cars responded

steve 521 We are so lucky to have you as a customer, we look forward to servicing your Mazda 3 for many years. It was great meeting you and your father have fun in your new Zoom Zoom Mazda. John R Barone President

August 08, 2015

Buying a car Had a unexpected issue happen to my daily driving car so had to replace it. Staff was very friendly and showed me a few cars that would fit what I wa More

by Mike23
Recommend Dealer
Yes
Employees Worked With
Heather, John Barone, Matt Grabill
Aug 11, 2015 -

John L Smith Used Cars responded

Mike23 Mike Thank you for posting your review we appreciate the opportunity to earn your business. Your CERTIFIED Ford Fusion will satisfy you for many years. The gas that you will save will be enormous !! Have a great day and thank you for your business. John R Barone President

August 04, 2015

First car in a decade As you can tell from the title, I wasn't thrilled about having to buy a car. I have small needs and a small budget and wasn't looking to overextend m More

by gnasimos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 11, 2015 -

John L Smith Used Cars responded

gnasimos Thank you for stopping we appreciate your business and we look forward to continuing to earn it for many years !! Enjoy and should you have any questions do not hesitate to contact us. Have a great Night and again thank you for placing your trust in our dealership. John R Barone President

July 31, 2015

car experience very impressed Tana at Toyota frankfort was my dealer upon meeting her she went above and beyond to get me in a vehicle ,she called me made phone calls and Faxes to More

by carter62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tana Frankfort toyota
Aug 11, 2015 -

John L Smith Used Cars responded

carter62 Thank you for your kind words I believe that you have sent in your review in error. Sounds like your experience was a great one. Have a great day !! John R Barone President

July 29, 2015

love my new car Customer service was great will definitely send anyone looking for a new car to these guys! They have a great selection of vehicles too choose from! More

by sambalsa7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 30, 2015 -

John L Smith Used Cars responded

sambalsa7, Thank you for the kind words as well as joining the growing family of Happy Customer's that choose John L Smith Inc for all the vehicle needs. It was our pleasure to help you get the right car at the right deal!! Thank you again, John R. Barone President

July 29, 2015

Easy Peasy!!! Once again I had a flawless experience buying a car. This is the 4th car I've purchased from John L. Smith and once again it was quick, easy, and I w More

by pbax595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 30, 2015 -

John L Smith Used Cars responded

pbax595, Thank you for joining the family of Happy customers that choose John L Smith Inc. for everything vehicle related. We greatly appreciated the chance to earn your business. I look forward to helping your with all your scheduled maintenance as well. Thank you again John R. Barone President

July 24, 2015

Excellent Dealership in West Chester, PA - THE BEST!!! What a dealership I have got or blessed with!!! I should say they are the BEST dealer in West Chester PA. Every employee is so respectful and pleasing More

by ChandraK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott & Andrew from Service Department, Matt Grabill
Jul 28, 2015 -

John L Smith Used Cars responded

ChandraK, Thank you so much for upgrading your review of our business. I speaks volumes to have you revisit your thoughts after your initial experience. Your family is part of our family! Thank you again, John R. Barone President

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