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John L Smith Used Cars

West Chester, PA

not yet
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627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

October 12, 2015

# 1 in my book This isn't your typical used car dealership, i couldn't have had a better salesman/staff relationships in buying a car, no hassle told them what i was More

by LBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celsey , Matt Grabill
Oct 13, 2015 -

John L Smith Used Cars responded

LBC, Congratulations on your Nissan Maxima! I am glad our team was able to make the car buying process smooth and fun for you. We look forward to being there for you during the entire ownership. Thank you again, John R Barone President John L Smith Inc.

October 08, 2015

Simply the Best John Barone met me at the front door and it was smooth sailing from there on out. The entie staff is friendly and positive. This is my 2nd car purchas More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Oct 09, 2015 -

John L Smith Used Cars responded

Adam, Thank you for choosing us again for your Lexus. We greatly appreciate your continued loyalty and look forward to being there for all your servicing needs. Don't forget about your Free oil changes and Lifetime free PA inspections! Thank you again, John R Barone President John L Smith Inc. 610-436-4909

September 26, 2015

The value of good customer service I was very pleased with my experience car shopping here. Tim was very helpful and informative. He even helped me find a good start up insurance compan More

by Deferrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 28, 2015 -

John L Smith Used Cars responded

Deferrand, Thank you so much for the kind words. We pride ourselves in our customer service and getting the best deals for our customers. We really appreciate your business and we hope to stay in touch! Let us know if there's anything else we may do for you! John R. Barone President

September 19, 2015

Car was great, clean and good deal I found this dealer on internet which carry many brands. I choose the car which I like and drived home next day as I want to ensure car has completed More

by tghdrm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 23, 2015 -

John L Smith Used Cars responded

tghdrm, Congratulations on your 2008 Mercedes Benz GL320 CDI !! This is an excellent vehicle and I am sure it will serve you and your family well. As you know we are here for all of your automotive needs and look forward to serving you again. Thank you again, John R Barone President John L Smith Inc

September 19, 2015

Such a good service great experience I would recommend it Thanks guys to make our needs come through bill thank you for everything I will recommend to friends and family to come over and shop More

by Iahnjadry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 23, 2015 -

John L Smith Used Cars responded

Iahnjadry, Congratulations on your new Van!! We are very happy to have you as our customers, and look forward to many miles of great customer service. We appreciate your kind words about your experience. Thank you again, John R Barone President John L Smith Inc

September 17, 2015

Clean used cars, excellent service My experience with John L. Smith, Inc., was excellent. Good, clean cars that check out well and no-pressure, friendly service. I've bought a lot of us More

by westchesterdiane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Sep 18, 2015 -

John L Smith Used Cars responded

westchesterdiane, Thank you for trusting us enough to buy your 2nd. We greatly appreciate customers like you, it makes us feel great to make your car buying experience fun and easy. We will be here for the next time you need us....just enjoy your Accord for many miles first. Thank you again John R Barone President John L Smith Inc

September 17, 2015

Always a pleasure! This is probably the 6th car we have bought from J.L. Smith, and we have always been completely satisfied. The entire staff is friendly and helpful, a More

by greg.panos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Sep 17, 2015 -

John L Smith Used Cars responded

Greg.Panos, Congratulations on your new car!! Your loyalty to John L Smith Inc. is greatly appreciated. Our greatest compliment is continued business with our customers, and you are a big part of what makes us! Thank you again, John R Barone President

September 10, 2015

Everything went smooth & easy Friendly and cooperative dealer. I guess that's what a buyer expect before making any deal. Found my ride in good condition as it was on the website. More

by Olan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smith
Sep 11, 2015 -

John L Smith Used Cars responded

Olan, Congratulations again on your 2008 Camry ! It was a pleasure working with you and we look forward to a long relationship with you and your new car. Don't forget about you Free oil changes and Pa state inspections! Thank you John R Barone President John L Smith Inc

September 10, 2015

the best best and friendly car dealer i have delt with in my 50 years would tell anybody looking for a used car this is the first place to go.matt is a awesome More

by hughey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Sep 11, 2015 -

John L Smith Used Cars responded

hughey, Thank you for the opportunity to earn your families business. We are glad that we made your experience fun and easy!! Enjoy your F150 for many miles to come. Thank you again John R Barone President John L Smith Inc

September 01, 2015

Very helpful and friendly Had great communication with John about the car and hockey! He was very understanding,helpful and friendly. It's a very welcoming environment, I'm gla More

by Romero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Sep 03, 2015 -

John L Smith Used Cars responded

Romero, Thank you for your business again!! We greatly appreciate your loyalty and your kind words. We are here for all your scheduled maintenance as well, Don't forget about your Free oil changes !! Thank you so much, John R Barone President John L Smith Inc

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