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John L Smith Used Cars

West Chester, PA

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627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

December 07, 2015

Great deal; Great overall service and experience! I want to thank John L. Smith and especially Tim Nester who helped me make a great investment with a my fantastic new 2012 Nissan Altima. He provided More

by treeves3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 07, 2015 -

John L Smith Used Cars responded

treeves3, Congratulations again on your Nissan Altima !! We are very happy that you had a great experience, this is our goal every single visit. Keep an eye out for our call for your 1st free oil change. Thank you again John R Barone President John L Smith Inc. 610-436-4909

December 03, 2015

AMAZING! It was my first time buying a car and I couldn't be happier with my experience. Tim and Matt were awesome. They worked with me to find the perfect car More

by kiaraG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Dec 03, 2015 -

John L Smith Used Cars responded

kiaraG, Congratulations again on your new car! It was our pleasure to work for you on this purchase. It is our commitment to you to continue giving you the level of service you deserve through your entire ownership. Thank you for being our customer. John Barone President John L Smith Inc. 610-436-4909

November 30, 2015

great deal and service My wife and I recently purchased a used Lexus GX. John and the staff were helpful, friendly and went above and beyond to help us get the exact vehicl More

by Jpop
Recommend Dealer
Yes
Employees Worked With
John Barone
Dec 01, 2015 -

John L Smith Used Cars responded

Jpop, We are glad to have had the chance to earn your business and will continue to give you our best efforts toward every automotive needs. Thank you for your business John R Barone President John L Smith Inc

November 13, 2015

Highly recommend So happy with my experience at John L. Smith! They made the whole process so simple and pain free! I was in and out quick and drove off the lot the sa More

by JeepGrl15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 14, 2015 -

John L Smith Used Cars responded

JeepGrl15, Thank you for being part of the John L Smith Inc. family. We are very glad your experience met your expectations! We aim for excellent service from purchase through the entire ownership. Remember we are here to serve all your automotive needs ... sales, service, rental, finance and insurance. Thank you again, John R Barone President John L Smith Inc

November 09, 2015

Superb service for 2.5+ years! I recommend that anyone looking for a car (new or used) come to John L. Smith, inc first! I am on my second vehicle from JLS and have serviced my vehi More

by Johnscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric - service, John Barone, Kelsey Levering
Nov 09, 2015 -

John L Smith Used Cars responded

Hi John, It's always a pleasure doing business with you! I'm glad we were able to help you out and we look forward to taking care of all your service needs in the future. Thank you for being such a loyal customer! John R. Barone President

October 28, 2015

Should have come here in the first place Had to purchase a car for my son after his suddenly went. After going to several dealerships and finding nothing but headaches, we came here. It was s More

by MATTDOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2015 -

John L Smith Used Cars responded

MATTDOC, Congratulations on your Honda Civic!! We appreciate the chance to earn your business and will continue our commitment to quality service with our service department. Thank you again, John R Barone President John L Smith Inc.

October 28, 2015

Easy and convenient Very simple process. Friendly atmosphere. Will definitely go here again. First needed a rental and then ended up purchasing a car. Happy with the More

by scramer999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Oct 29, 2015 -

John L Smith Used Cars responded

scramer999, Thank you for allowing us to help you in a few of our departments! We are here to help you with all your automotive needs. Just give us a call or stop by to discover all the ways we can help save your time and money. Thank you again, John R Barone President John L Smith Inc.

October 27, 2015

out of state sale and went great! Drove from NY to look at the car, and it was exactly how it was listed on the site. Matt was very helpful in getting the process started and completed More

by gus.tra1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Oct 29, 2015 -

John L Smith Used Cars responded

gus.tra1989, Congratulations on your 2009 Volvo C30 !! I am very happy to hear we provided a great experience for you. Although it is a distance for you, we will be here to help in anyway we can during your ownership and for your future vehicle needs. Thank you for choosing us, John R Barone President John L Smith Inc.

October 26, 2015

absolutely the best quick and easy I'm a first time car buyer and it was the greatest experience I could of had. There customer service is out of this world good and they really listen More

by BuckHunter89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Oct 27, 2015 -

John L Smith Used Cars responded

BuckHunter89 We are lucky to have you as a customer, we appreciate your business and we look forward to servicing your Mazda 6 for many years. Thank you from everyone at SmithUsedCars !! John R Barone President

October 20, 2015

Great Experience Great experience at this car dealership. Tim was great. Made the buying experience pain free. Never felt hassled or pressured. Would recommend this de More

by TechGuy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Oct 22, 2015 -

John L Smith Used Cars responded

TechGuy1, Thank you for choosing John L Smith Inc. for your Certified vehicle. Don't forget about your Free oil changes and Lifetime free PA State Inspections! We are here for everything you need during your ownership. Thank you again, John R Barone President John L Smith Inc.

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