John L Smith Used Cars
West Chester, PA
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No butterflies! I was very nervous since this was the first time buying a car. Tim was wonderful, he walked me through everything. Thank you! I love my car! I was very nervous since this was the first time buying a car. Tim was wonderful, he walked me through everything. Thank you! I love my car! More
Extremely helpful The customer service at John L Smith's is outstanding with a very welcoming staff. As a first time car buyer, I was nervous about making this purchase The customer service at John L Smith's is outstanding with a very welcoming staff. As a first time car buyer, I was nervous about making this purchase, but Tim was very accommodating and made me feel comfortable. He went above and beyond to help make my purchase a success and the experience was easy. More
Friendly and the vehicle was ready to go We went to other dealerships where the vehicles advertised hadn't been cleaned or serviced. The van we bought was in very nice shape and was ready to We went to other dealerships where the vehicles advertised hadn't been cleaned or serviced. The van we bought was in very nice shape and was ready to drive off the lot. Matt was very helpful and friendly - thank you! More
Excellent experience with real people! I came to John L. Smith's place after a bad experience at a larger dealership. When I walked in I was welcomed right away with a warm greeting and a h I came to John L. Smith's place after a bad experience at a larger dealership. When I walked in I was welcomed right away with a warm greeting and a handshake. We laid out the basic requirements of what I was looking for in a straightforward manner. Once we figured out financing we began looking at cars that would fit the bill. This was a NO BS experience, which is exactly what I was looking for. I left the dealership with a car that fit my needs and my budget and I couldn't be happier! When the time comes to replace this vehicle I will be coming back to John L. Smith. Excellent dealership run by excellent people! More
Wonderful I could not have asked for a better first buying experience. Everyone was professional and very welcoming. There were few delays due to technical issu I could not have asked for a better first buying experience. Everyone was professional and very welcoming. There were few delays due to technical issues but this did not take away from the experience. Everything was fantastic and I would buy from them again! More
First time car buyer Tim was extremely helpful in explaining everything about the car buying procedure with me and my father down to the last detail. Everything was very q Tim was extremely helpful in explaining everything about the car buying procedure with me and my father down to the last detail. Everything was very quick and efficient. I got a great price and am very happy everything worked around my budget! More
Easy Transaction The staff was extremely friendly which made the sale quick and easy. Would definitely recommend to a friend or return myself in the future. Thanks T The staff was extremely friendly which made the sale quick and easy. Would definitely recommend to a friend or return myself in the future. Thanks Tim! More
Good Service Eric has good knowledge of cars, is attentive to customers and communicates well, with the customer, through the process. I had one concern about my c Eric has good knowledge of cars, is attentive to customers and communicates well, with the customer, through the process. I had one concern about my car after I picked it up and it was dealt with to my complete satisfaction. More
Great customer service! Beautiful car! Happy me! The team, John, Tim and Matt, at Smith Used Cars are amazing! They worked together and provided me with extraordinary customer service! I purchased The team, John, Tim and Matt, at Smith Used Cars are amazing! They worked together and provided me with extraordinary customer service! I purchased a beautiful car at a great price! This is my fourth purchase from this dealership. Smith Used Cars consistently provides great cars, great service and great prices. I highly recommend Smith Used Cars whether buying a first car or a fifth. More
No Gimmicks! Quality car, great price! Awesome place to go for a great quality car AND a deal! NO GIMMICKS! John did everything possible to make it possible for me to get the perfect car, w Awesome place to go for a great quality car AND a deal! NO GIMMICKS! John did everything possible to make it possible for me to get the perfect car, with low miles! Everyone was so nice and the process was fast and easy! The Service department is just as nice! Definitely recommend! More