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John L Smith Used Cars

West Chester, PA

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627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

May 14, 2016

Most relaxing experience in buying a car My name is Anjeanette. My son's car died unexpectedly. It was not worth repairing. I rented a car for myself and let my son use my car to get back a More

by Admulli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
May 16, 2016 -

John L Smith Used Cars responded

Admulli Thank you for your review we appreciate having you as a customer. We look forward to servicing your new Volvo for many years. Remember your free oil changes and lifetime free pa state inspections. John L Smith used cars welcomes you to our family, we appreciate your business. John R Barone President

May 12, 2016

Amazing Experience I cannot speak highly enough of the this sales team. There is an obvious reason they have been in business for 33 years! Matt was friendly and fun to More

by darcianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
May 16, 2016 -

John L Smith Used Cars responded

darcianne Thank you for sending in your review !! We are glad that we were able to get you into your new mini !! Enjoy your new car and thank you for stopping at John L Smith Used Cars. We understand that you have many options on where to purchase a vehicle. John R Barone President

May 11, 2016

great place we were in the market for a first car for our daughter and after looking and looking we came across John Smith in west chester, the first thing i did More

by DMGSR5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
May 11, 2016 -

John L Smith Used Cars responded

DMGSR5 Thank you for your review, thank you for the confidence that you placed in our dealership. We look forward to servicing your vehicles and continuing to be your car guys. Thank you we are lucky to have you as customers. Enjoy your vehicle and should you need anything do not hesitate to call us. John R Barone President

May 09, 2016

Excellent Customer Service Knowledgeable Professional Staff with a great attitude and honest approach to servicing my vehicle. Quick and courteous response with an understandab More

by Chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Andrusko
May 16, 2016 -

John L Smith Used Cars responded

Chip Thank you for your thoughts we are lucky to have both Eric and Harry lead our service team. We look forward to servicing your vehicles for many years. Thank you for sending in your review we appreciate having you as customers. John R Barone President

Nov 14, 2016 -

John L Smith Used Cars responded

Excellent Customer Service Thank you for your review, we appreciate servicing your vehicle. Sorry so late getting back to you your review got lost in my emails. John R Barone President

May 05, 2016

Willing to Please Had a great experience purchasing from John L. Smith used car dealership. Worked with us to get the price and payments we were looking for and even th More

by mrhein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill, John Scullin
May 16, 2016 -

John L Smith Used Cars responded

mrhein Thank you for stopping at our dealership, we look forward to earning your business for many years !! We are lucky to have you and your husband as customers. Enjoy your new car and should you need anything do not hesitate to contact us. John R Barone President

April 20, 2016

Great buying experience Matt and Eric were very helpful with our very stressful buying process. They kept me updated and were available for any questions and concerns. Both m More

by Drewski212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill, John Andrusko
Apr 21, 2016 -

John L Smith Used Cars responded

Drewski212 Thank you for sharing your experience at our dealership. We look forward to servicing your vehicle for many years. should you need anything do not hesitate we are lucky to have you as a customer. Have a great day enjoy your vehicle !! John R Barone President

April 18, 2016

Straight forward, cheapest price! Excellent experience with Smith Used Cars. Never heard of them before, so I was skeptical at first, but they really do have the lowest prices, and qua More

by mikgoogle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Apr 18, 2016 -

John L Smith Used Cars responded

mikgoogle Thank you for posting your review, we appreciate the confidence that you have placed in our company, we look forward to servicing your vehicle for many years. Welcome to our family and thank you for your business. John R Barone President

April 08, 2016

Ace Gardners dealership review I had an excellent experience at John L. Smith used car dealership. I was very satisfied with Matt and John. These two gentlemen put my mind at eas More

by aceman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Apr 09, 2016 -

John L Smith Used Cars responded

Ace Thank you for your review, we appreciate your feedback. Enjoy your Subaru and remember your free oil changes and lifetime Free State inspections. Have a great day !!! John R Barone President

April 03, 2016

My first vehicle with John L Smith but def not my last! I had the car I wanted picked out for over a month. When I went to the dealership they made my dream car a reality & worked with me through a few bump More

by Shelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill, John Scullin
Apr 09, 2016 -

John L Smith Used Cars responded

Shelly Thank you for the confidence that you placed in our dealership. Thank you for all your hard work getting your Pa License. Enjoy your Mazda !! John R Barone President

March 29, 2016

John L. Smith I had the most amazing experience with John L.Smith purchasing my first car. I really didn't know what I was doing and it's nice to be able to trust t More

by bnels89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Kelsey Levering, John Scullin
Apr 09, 2016 -

John L Smith Used Cars responded

Belinda Thank you for coming back to John L Smith to purchase your vehicle. We appreciate your business and we look forward to servicing your Nissan Sentra for many years !! John R Barone President

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