John L Smith Used Cars
West Chester, PA
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Most relaxing experience in buying a car My name is Anjeanette. My son's car died unexpectedly. It was not worth repairing. I rented a car for myself and let my son use my car to get back a My name is Anjeanette. My son's car died unexpectedly. It was not worth repairing. I rented a car for myself and let my son use my car to get back and forth to work. We went several different places to find a place that will let him purchase a car w/o a down payment. No luck at All. So we ended up at John L Smith's based on their reputation, which is excellent by the way. Unfortunately they said no as well. BUT, Matt, our salesperson said it sounds like Mom will be passing on her car and buying one herself. Since I was in the market for a car soon anyway, I purchased a Passion Red Volvo ! Matt was fantastic!! Personable and a very good listener. I'm happy with my car. My son always liked my car anyway, so he's happy as well!!! Smiles all around!! More
Amazing Experience I cannot speak highly enough of the this sales team. There is an obvious reason they have been in business for 33 years! Matt was friendly and fun to I cannot speak highly enough of the this sales team. There is an obvious reason they have been in business for 33 years! Matt was friendly and fun to deal with. John B worked hard, with a smile and enthusiasm to find me the best rates! True professionals. What an incredible experience! Had me in and out with some great advice on how to maintain my new car so I may enjoy it for years to come. I am sending everyone I know there! You won't walk away with a better experience. Five stars+!! Thank you, so very much for making this such an easy and informative purchase. The best of the best! More
great place we were in the market for a first car for our daughter and after looking and looking we came across John Smith in west chester, the first thing i did we were in the market for a first car for our daughter and after looking and looking we came across John Smith in west chester, the first thing i did was read the reviews and rescherch the dealer. After reading the reviews we headed to west chester to look at a car, of course my daughter didn't like the car we went there to look @, but Matt showed us another car in our price range and she feel in love.... I wasn't prepared to buy a car that night(by the way they stayed there after closing to help us) so we left on without the car with an old fashion hand shake and them taken my word that I was coming back for the car, yes no money out of my pocket..... man to man taken my word. Needless to say it took longer than expected for the approval and we were leaving for vacation the next day. Matt held the car until we got back from vacation just like he said he would, I came through with the check just like I said I would and we bought our first car from John Smith of west chester. They even took care of the tags for one year for us. This was the easiest place I have bought a car from in a long time, if your looking for a car to truck or anything else with wheels don't buy until you check out John Smith. I know I will the next time I'm in the market for a new vehicle. Thank you Matt and everyone a John Smith of west chester. More
Excellent Customer Service Knowledgeable Professional Staff with a great attitude and honest approach to servicing my vehicle. Quick and courteous response with an understandab Knowledgeable Professional Staff with a great attitude and honest approach to servicing my vehicle. Quick and courteous response with an understandable explanation of the work that needed to be performed. More
Willing to Please Had a great experience purchasing from John L. Smith used car dealership. Worked with us to get the price and payments we were looking for and even th Had a great experience purchasing from John L. Smith used car dealership. Worked with us to get the price and payments we were looking for and even threw in a rental car when my husband and I started discussing transportation issues that we might face the next day (we only had one car prior to our purchase). Great experience! More
Great buying experience Matt and Eric were very helpful with our very stressful buying process. They kept me updated and were available for any questions and concerns. Both m Matt and Eric were very helpful with our very stressful buying process. They kept me updated and were available for any questions and concerns. Both made my purchase quick and easy. More
Straight forward, cheapest price! Excellent experience with Smith Used Cars. Never heard of them before, so I was skeptical at first, but they really do have the lowest prices, and qua Excellent experience with Smith Used Cars. Never heard of them before, so I was skeptical at first, but they really do have the lowest prices, and quality cars. I felt completely comfortable with all of the John's there, since my father is a John as well. The whole experience went very smoothly, even with this being my first vehicle. Had noticed a small ding on the door when I first test drove the car, and a few days later when I came back to run the numbers, it was touched up already. I'm a salesman as well, and I certainly didn't feel pressured at any moment, even was able to take a test drive by myself, and didn't have anyone breathing down my neck. Definitely would recommend to a friend, or you...the reader; hey! More
Ace Gardners dealership review I had an excellent experience at John L. Smith used car dealership. I was very satisfied with Matt and John. These two gentlemen put my mind at eas I had an excellent experience at John L. Smith used car dealership. I was very satisfied with Matt and John. These two gentlemen put my mind at ease and gave me a great deal on a Subaru Outback that is in mint condition. I would like to thank you both for a job well done!!! Ace Gardner More
My first vehicle with John L Smith but def not my last! I had the car I wanted picked out for over a month. When I went to the dealership they made my dream car a reality & worked with me through a few bump I had the car I wanted picked out for over a month. When I went to the dealership they made my dream car a reality & worked with me through a few bumps but I finally got my car. I have already recomended my friends to them & will continue to do so! Thanks John B, Matt & John S for all you did for me! You guys are the Best! More
John L. Smith I had the most amazing experience with John L.Smith purchasing my first car. I really didn't know what I was doing and it's nice to be able to trust t I had the most amazing experience with John L.Smith purchasing my first car. I really didn't know what I was doing and it's nice to be able to trust the people you are working with. They really had my best interest at heart. I'm totally greatful to have had a chance to team up with such reliable and trustworthy group. More