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John L Smith Used Cars

West Chester, PA

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627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

August 23, 2016

Honest straightforward and reliable vehicles This was the last dealership I went to and was tired of being treated like crap and I walked away with a car I've always wanted. I was referred by a f More

by Alaina Paoloca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Aug 24, 2016 -

John L Smith Used Cars responded

Alaina Thank you for posting your thoughts we appreciate your feedback. We welcome you to our family, and we look forward to servicing your new vehicle for many years. If you need to rent a vehicle or get insurance give us a call we have several discouts that we can offer you. John R Barone President

August 17, 2016

Five Star Experience My experience here was a five star experience. When my battery light appeared on my dashboard, I obviously had no idea what was wrong, but I was able More

by cadymessmer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Kelsey Levering, John Andrusko
Aug 17, 2016 -

John L Smith Used Cars responded

cadymessmer, Thank you for posting your thoughts, have a great trip home be safe !! John R Barone President

August 11, 2016

PERFECTION This place not only met our needs but went above and beyond to make our car purchase a success!! We will purchase our next car here without any hesit More

by amy rubei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill, Kelsey Levering
Aug 17, 2016 -

John L Smith Used Cars responded

PERFECTION Thank you for your kind review we are lucky to have your family as our customers !! Enjoy your Lexus and again thank you for the opportunity. John R Barone President

August 10, 2016

Everything that you need is here! After I buy my first car here I was so happy with all the attention of the employees that it was a no brainier come for my second car. Excellent servi More

by Ovazquez001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Aug 17, 2016 -

John L Smith Used Cars responded

Ovazquez001, Thank you for the opportunity we look forward to servicing your new vehicle for many years !! Have a great day and welcome to our family here at Smith Used Cars. John R Barone President

August 01, 2016

BEST CAR BUYING EXPERIENCE EVER! These guys go the extra mile and then some! When I found the car that I had been looking for on John L Smith's website I was excited and nervous. It More

by Antony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Aug 09, 2016 -

John L Smith Used Cars responded

BEST CAR BUYING EXPERIENCE EVER! Thank you for posting your experience with Matt and our dealership. We are very happy to have you as a customer, enjoy your day and again thank you for your review. John R Barone President

July 27, 2016

Best Experience Ever!!! Had an amazing salesmen (Matt Grabill) and just all around great buying experience....especially since my grandfather was buying lol. Everyone there m More

by Breana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Jul 27, 2016 -

John L Smith Used Cars responded

Breana Thank you for your review, we appreciate having you as a customer. Enjoy your Sonata !! Have a great day !! John R Barone President

July 26, 2016

This sale could not have been handled better! I have worked ('68 thru '06) in many phases of the auto industry including sales and service (never with this agency) and could not find a negative th More

by Richard73!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Jul 26, 2016 -

John L Smith Used Cars responded

Richard73! Thank you for taking time to send in your review. We appreciate having great customers like you. Enjoy your Volvo and again thank you for your business. John R Barone President

July 26, 2016

Great Service This by far one of my best experience deal with a dealership. Nice and knowledgeable salesman. No hassle and straight to the point Q&A. Excellent serv More

by Jbryan2662
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scullin
Jul 27, 2016 -

John L Smith Used Cars responded

Great Service Thank you for taking the time to send in your thoughts, we are lucky to have you as a customer and we look forward to being your car dealership for many years !! John R Barone President

July 22, 2016

Great experience Bought my first car here and it was a great experience very straight forward and the staff really helped out. The prices are fair. It was a great expe More

by abarriosvaldez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Jul 25, 2016 -

John L Smith Used Cars responded

Abarriosvaldez, Thank you for stopping at our dealership, we are lucky to have you as a customer. We understand that customers have a lot of options when it comes to purchasing a vehicle and we are looking forward to having you as a customer for many years. Have a great day John R Barone President

July 18, 2016

Wonderful and Amazing Service I would like to say that John L. Smith Inc. has been a blessing to me. I walked in with a NO attitude but when I was greeted by Kelsey I immediately b More

by Carla D. Saunders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Jul 25, 2016 -

John L Smith Used Cars responded

Carla Thank you for posting your review, we appreciate having you as a customer. We look forward to servicing your Chevrolet Aveo for many years. Remember your free oil changes. Have a great day John R Barone President

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