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John L Smith Used Cars

West Chester, PA

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627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

September 21, 2016

Personable, Fair, Full Service Dealership with a Heart I am a 3 time customer at John L Smith because they are so superior to any dealership I have ever worked with. When John L Smith, Inc. sells a car, th More

by bcaley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill, Kelsey Levering, Harry Bickel
Sep 21, 2016 -

John L Smith Used Cars responded

Brenda! We were very sorry to hear about the accident but I am so glad that we were able to get you into a rental and vehicle fairly quickly! Don't forget to let us know when you're ready to switch to Farmer's Insurance and we will get you another quote. Enjoy your new Subaru! Let us know if you need anything! John R. Barone President

Sep 26, 2016 -

John L Smith Used Cars responded

Brenda Thank you for the kind review, we appreciate having you as a customer enjoy your new Subaru. It is unfortunate that you had an accident, but we are glad that you were not injured. Have a great day enjoy your Subaru. John R Barone President

September 15, 2016

Quick and friendly service Quick, easy, friendly service! took only a day to get the car I wanted and didn't have to wait A couple days like most dealerships! More

by Justin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scullin
Sep 21, 2016 -

John L Smith Used Cars responded

Justin, Thank you for taking the time to write this review and for your business! I hope you're enjoying your Mazda! John R. Barone President

September 14, 2016

Friendly, informative and courteous Everyone I dealt with at Smith was extremely helpful and attentive. It was the most painless car buying experience I have ever had. Highly recommend More

by Christine S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Sep 15, 2016 -

John L Smith Used Cars responded

Christine Thank you for taking the time to send in your review we appreciate having you as a customer and we look forward to being your auto people for a very long time. If you should ever need any of the following please call our dealership. Auto Sales Auto service Auto Rental Insurance Auto, Home and Life !! Have a great day John R Barone President

September 13, 2016

Absolutely amazing When my car was in a hit an run john l smith works with me to find a car that fit my needs and price range. I would highly recommend then to everyone More

by Desiree Caraballo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill, Harry Bickel
Sep 13, 2016 -

John L Smith Used Cars responded

Absolutely amazing Thank you for your review we are lucky to have you as a customer !! Enjoy your new Acura and remember your oil changes and state inspections are FREE. We look forward to servicing your Acura for many years. John R Barone President

September 12, 2016

Honest John was nothing but helpful through my buyibf experience. He was honest about my options and worked with me to get just what I wanted and could affor More

by Amandaec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Sep 12, 2016 -

John L Smith Used Cars responded

Amandaec We appreciate you coming to our dealership there are many dealers between where you live and West Chester Pa. The picture of you in front of your 12,000 Hyundai is awesome !! Thank you for stopping we are so glad that we were able to earn your business. John R Barone President

September 08, 2016

Great work Repaired my rear bumper and did some minor body work on my Mazda2; it looked better than when I first got it. Thanks, John and the rest of you. More

by vinniec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill, Kelsey Levering, Harry Bickel
Sep 08, 2016 -

John L Smith Used Cars responded

vinniec Thank you for your kind words and your review. We look forward to servicing your vehicle for many years, if you do not want anymore dents park far from your daughter. John R Barone President

September 08, 2016

Definitely a get place and the staff is excellent!! Took me a while to decide what car was best for me. Trying to rebuild my credit and get a kid friendly car. John was great at keeping in contact wit More

by Daianaj77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scullin
Sep 08, 2016 -

John L Smith Used Cars responded

Daiana Thank you for coming into our dealership, we look forward to servicing your Acura TL for many years !! We are lucky to have you as a customer. We look forward to earning your business for many years. Thank you we appreciate your review ! John R Barone President

Sep 09, 2016 -

John L Smith Used Cars responded

Daianaj77 Thank you for your review, we appreciate you sharing your thoughts. We are glad that we were able to secure the financing that you deserved. Enjoy your new vehicle and welcome to our family. Remember your free oil changes and Lifetime FREE Pa state inspections. John R Barone President

September 07, 2016

Thank you I want to thank everyone that made my car buying experience at John L Smith a pleasant experience! I love the Volvo! I would recommend the dealership More

by Cayman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill, Kelsey Levering, John Scullin
Sep 12, 2016 -

John L Smith Used Cars responded

Thank you We appreciate the opportunity to earn your business, Have a great day and thank you for sending in your review !! We are lucky to have you as a customer. John R Barone President

September 04, 2016

Awesome experience! We purchased a used vehicle for our son. John sold us a quality vehicle at a very reasonable price and made the entire process very simple. I highly r More

by Stef N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Sep 04, 2016 -

John L Smith Used Cars responded

Stef Thank you for posting your review, we appreciate having you as a customer and we look forward to continuing to service your automobiles. Have a great holiday !! John R Barone President

August 25, 2016

Excellent Customer Service Top notch customer services. Straightforward. Reasonable pricing. Our son bought a certified used car at this dealership. Excellent car. Will hig More

by John McMonagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Aug 29, 2016 -

John L Smith Used Cars responded

John Thank you for taking the time to send in your review. We appreciate your feedback on Harry and our service dept. We are lucky to have you as a customer and we look forward to servicing all of your vehicles. John R Barone President

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