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John L Smith Used Cars

West Chester, PA

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627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

October 18, 2016

Short, sweet, and to the point! This is my second car purchase from John L Smith, but my family has bought countless cars from him over the years. They are friendly and helpful work More

by Turquoise26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Oct 18, 2016 -

John L Smith Used Cars responded

Short, sweet, and to the point! We are lucky to have customers like you and your entire family. We have built our business on treating all customers like we would want to be treated. Everyday we deal with great people like you !! We are lucky to have such loyal customers. Thank you for your business. John R Barone President

October 17, 2016

My best interests. They work hard to do what is best for the customer. The group worked to get me into a car I could afford and be happy with. They have fun but are stil More

by Appieca123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Oct 17, 2016 -

John L Smith Used Cars responded

My best interests. Thank you for your review we look forward to having you as a customer for many years. Thank you for the trust that you have placed in our dealership. Welcome to our family, should you need anything do not hesitate to contact us. John Barone President

October 11, 2016

The best of the best Was recommended by my girlfriend's family and and am so glad I went would not wanted to go anywhere else. Friendly place in all aspects. More

by Jon4792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Oct 11, 2016 -

John L Smith Used Cars responded

Jon4792 Thank you for your business, we appreciate your service to our country. We look forward to being your car guys for many years. Remember your FREE oil changes and Lifetime FREE pa state inspections. John R Barone President

October 10, 2016

Wonderful Other than using the worst picture he took of me, I absolutely love the BMW I bought. His cars are super clean and run very well. More

by Sally1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scullin
Oct 10, 2016 -

John L Smith Used Cars responded

Sally1967 Your Picture was great !! Thank you for the opportunity to earn your business we look forward to the start of a great relationship !! John R Barone President

October 10, 2016

Great and Friendly Service We bought a 2015 Nissan Altima with less than 9,000 miles. We were very satisfied with the service that we received. I would recommend Smith Used Car More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Oct 11, 2016 -

John L Smith Used Cars responded

Rich Thank you for your review we appreciate the confidence that you have placed in our dealership. We appreciate you and Eileen driving over the bridge to purchase your 2015 Nissan Altima. Thank you have a great day. John R Barone President

October 05, 2016

Great Customer Service We were looking for a Used 2008-2009 Volvo XC70 that had all the features available. We couldn't find any in New England, so we decided to look all th More

by Liam Kent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Oct 10, 2016 -

John L Smith Used Cars responded

Great Customer Service Thank you for sharing your thoughts it was great meeting you and your son. We were happy that we were able to earn your business. We are honored that you drove all the way from Maine to our dealership. We are lucky to have you as customers and we look forward to earning your business for many years. Thank you John R Barone President

October 04, 2016

Great service Dealership had great service and helped me out with everything I needed to be done to get a nice new car. Great people and an easy successful experien More

by Jgr1018
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Oct 04, 2016 -

John L Smith Used Cars responded

Great Service Thank you for sharing your experience at our dealership. Glad we were able to help you secure the financing for your new car. We appreciate your feedback and we all say thank you for placing your trust in our Company. Have a great night !! Congrats !! John R Barone President

October 03, 2016

Great place to shop for a used car! It was our first time shopping at John Smith Used Cars. We were looking for a certified pre-owned car for our teenage daughter that was safe and relia More

by ladylibery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Oct 03, 2016 -

John L Smith Used Cars responded

Ladylibery Thank you for sending in your review, we are looking forward to servicing your new Jeep for many years. Remember your Free Oil Changes and your Free State Inspections. We are eager to be your family's car people, should you need anything do not hesitate to call us. Thank you for your business, John R Barone President

October 01, 2016

Easy and Refreshing I couldn't believe how easy and enjoyable it was to get my new car. It was refreshing not to feel like I was somehow being taken for extra money, or More

by SOULgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scullin
Oct 03, 2016 -

John L Smith Used Cars responded

SOULgal Thank you for your purchase, drive right by the gas station great MPG in your new soul. We look forward to earning your business for many years. Thank you for your purchase. John R Barone President

September 28, 2016

Quick, helpful and personable. My experience here at Smith Used Cars was great, the staff here worked with me to find a very reasonable financing option for my new vehicle which was More

by RYAN FRANKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill, John Andrusko
Sep 28, 2016 -

John L Smith Used Cars responded

Ryan Thank you for sending in your review we appreciate your business. Enjoy your 2,000 mile Subaru !! It was a pleasure doing business with you we look forward to servicing your vehicle for many years !! John R Barone President

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