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John L Smith Used Cars

West Chester, PA

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627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

January 05, 2017

Stress free car buying is a thing! We've been to several other dealerships in the area for the past two weeks trying to find a vehicle that fits our family's needs. We desperately neede More

by Adarling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scullin
Jan 09, 2017 -

John L Smith Used Cars responded

Adarling Thank you for your review, we understand that your time is valuable. We have been In business for 34 years and we know what we can do regarding financing. The entire staff welcomes you to our family and we look forward to being your car dealership for many years !! John R Barone President

January 03, 2017

My Positive Experience Great selection of quality used cars at affordable prices. Staff friendly and helpful. Once I decided to buy, very quick process. I would highly re More

by Newto JLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Jan 03, 2017 -

John L Smith Used Cars responded

My Positive Experience, Thank you for your review we appreciate you taking the time to post your review. We look forward to being your car guys for many years !! Enjoy you new car and thank you for the confidence that you have placed in our dealership. John R Barone President

January 03, 2017

John is the man! Buying cars can be a painful process. John made the experience as effortless as possible and worked with me in every way to get me out of there in my More

by Rhcpjimm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Jan 03, 2017 -

John L Smith Used Cars responded

Rhcpjimm, Thank you for the opportunity to earn your business we look forward to servicing your Hyundai for many years. We appreciate the trust that you have placed in our dealership and we understand that you have many options when it comes to the purchase of a vehicle. Enjoy your Hyundai John R Barone President

December 30, 2016

Best dealership in West Chester John, Megan, Matt, Amy and the folks at John Smith Dealership treated my daughter and I with care when I needed a car. I rented from them for about a More

by Slcapehart413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan , John Barone, Matt Grabill, John Andrusko
Jan 03, 2017 -

John L Smith Used Cars responded

Slcapehart413 We are lucky to have you as a customer congrats on your new job !! Enjoy your 2010 Murano with only 34,000 miles. Enjoy and remember your free oil changes when you come back to west chester. John R Barone President

December 29, 2016

There is a reason they are number 1 in Chester County I have lived in West Chester for 23 years. I have never been treated more fairly and been more welcome in any business. This is a first rate dealershi More

by RANDY CRAIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Dec 30, 2016 -

John L Smith Used Cars responded

Randy Thank you for stopping we are happy that you had a great car buying experience. We are lucky to have you as a customer and we look forward to starting a very long car relationship. Everyone at John L Smith Inc. realizes that all customers have lots of choices of where to spend their money and we will work hard for you. Thank you for your review, John R Barone President

December 29, 2016

Accommodating personable and friendly They were very professional they were very personable very accommodating and all around good people they treated me fair and that's what I wanted More

by Heavy chevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Dec 29, 2016 -

John L Smith Used Cars responded

Heavy chevy Thank you for stopping at our dealership, enjoy your new 2015 GMC 2500 pick up. It was a please doing business with you. Drop some of your cards so we can give you business. Have a great day !! John R Barone President

December 28, 2016

They go the extra mile. Everyone was so friendly. They all worked together to get me the best possible loan. And they also found me the best insurance to get me on the road.. More

by SMarvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Dec 29, 2016 -

John L Smith Used Cars responded

SMarvin It was a pleasure earning your business, we look forward to servicing your mini for many years. We appreciate the confidence that you have placed in our company. Thank you for your insurance business as well !! Have a great holiday !! John R Barone President

December 20, 2016

John L Smith Used Cars Great customer service and attention, quickest process I've ever been apart of. Didn't feel like I was buying a car these guys were truly genuine! More

by Rckehoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill, John Scullin
Dec 20, 2016 -

John L Smith Used Cars responded

Coach Thank you for taking time to submit your review. We appreciate your business and we look forward to being your auto guys for many years. Thanks for the confidence that you have placed in our company. Have a great holiday !! John R Barone President

December 19, 2016

The best experience in buying your vehicles At J.L. Smith Inc., J. Barone is an understanding individual, very down and cool. Barone had everyone at the Smith dealership involved in making my ve More

by ManX1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Dec 19, 2016 -

John L Smith Used Cars responded

ManX1 It was great meeting you on Saturday, what a crazy day to pick up your new Lincoln. We look forward to servicing and being your car guys for many years. Have a great day and thank you for the opportunity to earn your business. Say hi to Boo for me !! John R Barone President

December 16, 2016

The Best Used Car Dealer in the Tri-State Area Bought a beautiful 2002 Lexus with low mike for a great price. Customer service is top-notch! No pressure environment and privacy given while driving More

by Jill1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scullin
Dec 16, 2016 -

John L Smith Used Cars responded

Jill1984 Jill thank you for sending in your review we appreciate taking time out of your busy day. We appreciate the opportunity to have earned your business. Enjoy your lexus !! We look forward to being your car family. Have a great holiday John R Barone President

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