John L Smith Used Cars

Flexible and willing to work with you Matt and Laurie were super helpful from start to finish. They helped me with multiple options to help me get into my new truck. They were also very Matt and Laurie were super helpful from start to finish. They helped me with multiple options to help me get into my new truck. They were also very patient while I shopped other options, and were still very friendly and helpful. More

very good I have just positive experience purchasing and maintaining cars here. Very convenient location, great price/quality ratio, flexible system of discount I have just positive experience purchasing and maintaining cars here. Very convenient location, great price/quality ratio, flexible system of discounts and benefits, multi-modal access either by phone or via internet, high quality service. More

Excellent customer service! Walked in to look at a car, ended up test driving it and taking it home not long after. Everyone there was so friendly and helpful! Special thanks to Walked in to look at a car, ended up test driving it and taking it home not long after. Everyone there was so friendly and helpful! Special thanks to Matt Grabill for the help and making it happen! More

Nice cars good prices. Great dealership, very friend and honest. nice use cars at reasonable prices. Matt was very friendly and great to work with , i would definitely recom Great dealership, very friend and honest. nice use cars at reasonable prices. Matt was very friendly and great to work with , i would definitely recommend this dealership. More

Good Price, Good Car, Good Experience Nice atmosphere, excellent sales team. Drove three cars, picked the best of the three, very happy with decision and the dealership. Matt is a very kno Nice atmosphere, excellent sales team. Drove three cars, picked the best of the three, very happy with decision and the dealership. Matt is a very knowledgeable salesman. More

No need to haggle when the price is right! John L. Smith and or the managment of Smith Used Cars should be honored and proud of the outstanding and remarkable customer service provided at this John L. Smith and or the managment of Smith Used Cars should be honored and proud of the outstanding and remarkable customer service provided at this dealership. Employees, Matt Grabill, John Barone and Eric Smith all made us feel welcomed, valued and respected as customers. No haggling was necessary. Matt Grabill assisted with our purchase and John Barone oversaw the financing, explaining everything in detail. The car buying experience that I had a this dealership from start to finish should serve as a training model for others in the car dealership business. I will definately refer other customers to this dealership. More

Wonderful service. The folks over at John L Smith have helped my family purchase a number of great vehicles in the past. They have always been kind, accommodating, and f The folks over at John L Smith have helped my family purchase a number of great vehicles in the past. They have always been kind, accommodating, and fair. Not your typical used car dealership! I highly recommend both their vehicles and exemplary service, and will certainly return to them for my next vehicle! More

Exactly How the Car Buying Experience Should Be If you've ever gone to a dealership and felt: pushed around; pre-qualified; overwhelmed; dismissed or condescended to. If you've ever gone to a deale If you've ever gone to a dealership and felt: pushed around; pre-qualified; overwhelmed; dismissed or condescended to. If you've ever gone to a dealership and were made to feel as if you were there for THEM, and not vice versa, John L. Smith is the dealership to remedy all of that. These folks understand the importance of customer service. Having come to them from 2 hours away, they didn't waste my time trying to up-sell me into a different vehicle or play any 'bait n switch' type games. They put me in the car I inquired about to test, reviewed my credit and had my entire buying process done in a little under 2 hours. Financing, insurance, plates and registration...all of it! John B. and John S. couldn't have been more personable or more accommodating. They even helped me return my rental car. HIGHLY recommend them, and will check their inventory first on the next occasion I am buying a car. More

Best night ever! We had the best car buying experience. Would definitely buy another car from this dealer! Very friendly and easy going, felt comfortable the entire ti We had the best car buying experience. Would definitely buy another car from this dealer! Very friendly and easy going, felt comfortable the entire time. More

A perfect match I have been using John L. Smith Used Cars service Dept for a couple years. So when it was time to add to my "fleet" I looked no further than JLS. I to I have been using John L. Smith Used Cars service Dept for a couple years. So when it was time to add to my "fleet" I looked no further than JLS. I told Matt what I had to have and together, him and John, picked a car from their inventory that not only met my requirements but exceeded my expectations. I wasn't looking for a good deal but rather a fair deal, which is exactly what I got. For me, they hit it out of the park. Love my new used car. More