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John L Smith Used Cars

West Chester, PA

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627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

April 28, 2017

quality guys at John L. Smith I gave my rating because I was treated well, I felt comfortable and I walked out feeling confident. They made sure I was ok with my payment and that I More

by macdaddydong01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill, John Scullin
Apr 28, 2017 -

John L Smith Used Cars responded

Quality guys at John L. Smith We appreciate your review and we are glad we were able to earn your business. Your family will love your new Van it is Loaded with every option under the sun. Put a dvd movie in and sit back and enjoy your new van. John R Barone President

April 26, 2017

Awesomeness John was a great help! Very experienced and straight forward which is great and needed in this situation. I was able to walk in explain what I was loo More

by Maggie09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scullin
Apr 28, 2017 -

John L Smith Used Cars responded

Awesomeness We had a great experience earning your business, the whole transaction was great. Please thank your sister for bringing you in. Enjoy your Pontiac and again thank you we appreciate having you as a customer. John R Barone President

April 25, 2017

Great people Got 09 Subaru Legacy from jonh l smith dealer not the first time being there. This is my second car from them. Great team I recommend to all my friend More

by Jsnismo240sx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scullin, Megan Hale
Apr 25, 2017 -

John L Smith Used Cars responded

Great people Our customers like you are GREAT people !! Without you I would not have the opportunity to have a Job. Thank you for being a Repeat customer. We appreciate your business. John R Barone President

April 24, 2017

Repeat Customer Everyone at Smith--from sales to service to the owner is friendly knowledgeable and helpful. They have a great selection on the lot. There's no pressu More

by timtjt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Apr 25, 2017 -

John L Smith Used Cars responded

Repeat Customer Thank you for the opportunity to again earn your business. We understand that all customers have many choices as to where to purchase a vehicle and we are glad that you selected your new 2014 Nissan with only 6,000 miles. The Sentra will give you many years of service. Thank you we appreciate having you as a customer John R Barone President

April 20, 2017

Never Shopping Anywhere Else A few months back I was shopping for a car. Found a Sonata I really loved from another dealer. All prepared to buy, about to head to the dealer but I More

by mikgoogle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Apr 20, 2017 -

John L Smith Used Cars responded

Never Shopping Anywhere Else, Thank you for your story we appreciate having you as a customer and we value the confidence that you have placed in our dealership. We are lucky to have you as a customer and we look forward to helping you with whatever auto needs that you should have in the future. Thank you again for your business. John R Barone President

April 17, 2017

Great service! I spent almost a week test driving cars from many of the dealers within a 25 mile radius of John's, and every day I was either talking or test driving More

by krisjen32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill, John Scullin, Megan Hale
Apr 20, 2017 -

John L Smith Used Cars responded

Great service! What an enjoyable experience earning your business. We understand that every customer has many choices as to where to purchase an automobile. You found quite a 'diamond in the rough' an older vehicle in great condition with super low miles. Enjoy your convertible !! Thank you for the opportunity! John R Barone President

April 15, 2017

Excited with our 2nd purchase at Smith Used Cars! Matt was great as he was the 1st time we purchased a Jeep Liberty at Smith. Price was fair for the 2014 Jeep Cherokee Latitude. We're happy with the 2 More

by ladylibery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill, John Scullin
Apr 17, 2017 -

John L Smith Used Cars responded

Excited with our 2nd purchase at Smith Used Cars!, Thank you for sending in your review, we appreciate your thoughts. It was a pleasure earning your business. We have built our business on referrals and repeat business. Enjoy your Jeep and thank you for your business ! John R Barone President

April 14, 2017

Great team with a personal touch We've been searching for a Toyota Camry for our daughter for a few weeks now. I had John L. Smith in the back of my mind as a viable option because my More

by Marydr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Apr 17, 2017 -

John L Smith Used Cars responded

Great team with a personal touch It was a pleasure earning your business, we look forward to being your car family. Thank you for taking time out of your busy day to send in your review. Thank you for placing confidence in our dealership. John R Barone President

April 11, 2017

Amazing A friend recommended this dealership to me but I was still skeptical. However, that all changed once I got there. Great atmosphere and a pleasant grou More

by mackie246
Recommend Dealer
Yes
Employees Worked With
John Scullin
Apr 11, 2017 -

John L Smith Used Cars responded

Amazing, Congrats on your purchase ! Welcome to our family we look forward to earning your business for many years. Thank you for the trust that you have placed in our dealership, we look forward to servicing your new car for many years. John R Barone President

April 10, 2017

Quality and professional I really like how I was treated as a custermer. Everything was done properly, and quick. They have some quality cars also. At John L. Smith Inc. they More

by mazda123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scullin
Apr 11, 2017 -

John L Smith Used Cars responded

Quality and professional, Ian thank you for purchasing your Mazda 6 from our dealership. We know that you can purchase a car many places and we want you to know that we value your business. remember your free oil changes and your Free Pa state inspections. John R Barone President

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