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John L Smith Used Cars

West Chester, PA

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rated
627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

July 03, 2017

Simple and Straightforward Matt and John restored our faith in buying a used car from a dealership. They gave us their undivided attention and listened carefully to our needs an More

by E&A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Jul 05, 2017 -

John L Smith Used Cars responded

Simple and Straightforward, Thank you for your review, we appreciate sharing your experience. When is comes to purchasing everything customers have choices and we appreciate the trust that you have placed in our dealership. Enjoy your new Camry and again thank you. John R Barone President

June 29, 2017

Great honest and friendly This my family second car from John smith dealership in west Chester . I couldn't be happier w/ my new 2015 Altima thanks John Matt and everyone &#12 More

by Bignugle5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Jun 29, 2017 -

John L Smith Used Cars responded

Great honest and friendly Thank you for your continued support of our dealership, we are VERY lucky to have the opportunity to AGAIN earn your business. Enjoy your Altima John R Barone President

June 27, 2017

awesome service The company was great to work with on buying a vehicle. They were quick to respond to my request to see a vehicle and when I got to the dealership the More

by Timothy Pierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Jun 29, 2017 -

John L Smith Used Cars responded

Awesome Service Thank you for allowing our dealership to earn your business, we realize that your family had many choices as to where to spend your hard earned $$. It was a pleasure doing business we look forward to earning your business for many years !! John R Barone President

June 16, 2017

It was a great experience! From the get go everyone was really friend and helped me out a lot with choosing my first vehicle. They were also very helpful with filling out the pa More

by Thegauds94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Jun 29, 2017 -

John L Smith Used Cars responded

It was a great experience! We are lucky to have your family as customers, enjoy your new Nissan Altima !! 72 % of the customers that purchase vehicles are repeat or referrals. Thank you for your purchase we truly appreciate your business. John R Barone President

Jun 29, 2017 -

John L Smith Used Cars responded

It was a great experience! Thank you I am sorry that I called your new car a Nissan Altima, Enjoy your new Milon. John R Barone President

June 14, 2017

Everyone was so so helpful and nice it was a wonderful exper Everyone was so so helpful and nice it was a great experience from beginning to end. I will never go anywhere else for a car! More

by Ewallave2027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Jun 15, 2017 -

John L Smith Used Cars responded

Everyone was so helpful and nice it was a wonderful experience It was a pleasure to earn your business, We all miss Bill !!Thank you for the opportunity to earn your business. We look forward to servicing your vehicle for many years. Enjoy passing gas stations with your 35 MPG. John R Barone President

June 09, 2017

FIRST NEW CAR AND IM EXCITED John L smith's is a great place to obtain a car (used) it was an amazing atmosphere and environment from the moment I walked in till I left with my ca More

by Willbyrdm77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin, John Andrusko, Megan Hale
Jun 15, 2017 -

John L Smith Used Cars responded

FIRST NEW CAR AND IM EXCITED Thank you for the opportunity to have earned your business, we understand that all customers have lots of options regarding where to spend their $$. We appreciate you and we welcome you to our family. John R Barone President

June 08, 2017

Amazing expierence buying first car! The moment I got to the car lot a man by the name of John helped me. He was absolutely wonderful he asked me what I needed, what I had to spend and di More

by Nicole1423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill, John Scullin
Jun 08, 2017 -

John L Smith Used Cars responded

Amazing experience buying first car! We are very happy to have earned your business, congrats on the purchase of your new Auto. Thank you for being a great customer ! John R Barone President

June 06, 2017

Happy!! I'm happy to say that Matt went out of his way to look for a car to suit my needs. The process was quick and easy! So excited to be driving my new ca More

by Nurse Cindi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Jun 07, 2017 -

John L Smith Used Cars responded

Happy!! Thank you again for the trust that you have placed in our dealership. Matt and the entire staff are eager to continue to be your car family. We thank you for your purchase ! John R Barone President

June 02, 2017

Absolutely amazing One of the best experiences we've ever had. They did everything they could to make sure I got exactly what I wanted. Extremely friendly and honest. I More

by Monica1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Jun 05, 2017 -

John L Smith Used Cars responded

Absolutely amazing We are super happy that we were able to earn your business, enjoy your new Lexus RX 350. We look forward to being your car people for many years. John R Barone President

June 02, 2017

Awesome service This is my 3rd vehicle from this dealership..always a great experience.. Would never go anywhere else..They really work with you without any pressure. More

by DinaD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Jun 02, 2017 -

John L Smith Used Cars responded

Awesome service We appreciate the faith that you have placed in our dealership. Everyone at Smith Used Cars values you as a customer and we look forward to servicing your vehicle for many years. John R Barone President

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