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John L Smith Used Cars

West Chester, PA

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rated
627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

December 10, 2017

Couldn't be happier It was a great experience. They went above and beyond to help me. I couldn't be happier. I got exactly what I was looking for and they did everything More

by Doug04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Dec 12, 2017 -

John L Smith Used Cars responded

Couldn't be happier, Thank you for placing your trust in our dealership, we look forward to earning your business for many years. Enjoy your new car and happy holiday's from the entire staff at John L Smith Used Cars. John R Barone President

November 14, 2017

Customer Service We have been using John L Smith for service since 2006, and have purchased our last 2 used vehicles from John and his team. We have relied on John L More

by bmcdon4748
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill, John Andrusko
Nov 14, 2017 -

John L Smith Used Cars responded

Customer Service Thank you for the confidence that you have placed in our dealership. We are lucky to have you as customers enjoy your new Denali. Have a great day and thank you for your business. John R Barone President

November 14, 2017

The only place we would buy a car. We just bought our 7th car from this dealer. We appreciate their honesty and the superior service that they provide. This is a great dealership. More

by Petrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill, John Scullin
Nov 15, 2017 -

John L Smith Used Cars responded

The only place we would buy a car. Thank you for sharing your story. We are lucky to have customers like you and your family. We have built our business on repeat and referrals, everyone appreciates the confidence that you have placed in our dealership. Enjoy your new CERTIFIED Jeep Grand Cherokee ! Thank you John R Barone President

November 14, 2017

Very good customer service. I worked with Matt Grabill and he was fantastic and helpful throughout the entire process. Between his follow up emails and calls, I could tell he rea More

by Trisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Nov 15, 2017 -

John L Smith Used Cars responded

Very good customer service. Thank you for posting your review we appreciate the opportunity to have earned your business. Enjoy your new vehicle we will see you for your FREE Oil Changes. Thank you for placing confidence in our dealership ! John R Barone President

November 06, 2017

A senior's eexperience at JL Smith I needed an affordable,safe used car to get me around, in these later years, After a negative experience with another auto dealer, I went to J LSmith More

by jaws car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Nov 06, 2017 -

John L Smith Used Cars responded

A senior's eexperience at JL Smith, Thank you for sending in your review we appreciate the opportunity to have earned your business. We look forward to being your car people for a very long time. Enjoy your new car and thank you again for the confidence that you have placed in our dealership. John R Barone President

October 31, 2017

2011 Legacy John is always so easy to deal with. This is my third car and will be back again for when I need a car for my daughter next year. You are the best Joh More

by Andrew Horn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Nov 01, 2017 -

John L Smith Used Cars responded

2011 Legacy Andrew We are lucky to have you as a customer and we want you to know that we do not take your business for granted. Customers all have choices and we are grateful to have you as a repeat customer. Enjoy your Subaru and happy bike riding !! John R Barone President

October 29, 2017

FREAKING AWESOME I have know John Barone as long as J L Smith has been in BUSINESS. Here's my short. sweet and to the point story: January 2017...decided it was time More

by Joanne C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All SALES, John Barone
Oct 30, 2017 -

John L Smith Used Cars responded

FREAKING AWESOME We are all glad that we were able to help you, having a customer that allows us to earn their business is very rewarding ! Not only have we sold you cars but we service all of your vehicles as well as insure all of your vehicles. We are lucky to have you as a customer and we will continue to value our relationship. Thank you John R Barone President

October 24, 2017

The right place By far John L Smith used cars and services are top notch everyone is helpful and willing to go the extra mile for you and that is why I would recommen More

by Bonaparte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill, John Scullin
Oct 24, 2017 -

John L Smith Used Cars responded

The right place... Thank you for your purchase, it was a pleasure meeting you on Saturday. Enjoy your new Nitro welcome to our family. John R Barone President

October 18, 2017

Another excellent experience I just purchased my 4th car in 15 years from Smith Used Cars, and I received the same superb service that I have received the other 3 times. I've bee More

by steffij99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Oct 19, 2017 -

John L Smith Used Cars responded

Another excellent experience, We are lucky to have you and your family as customers. Our business has grown in the last 35 years because of great customer like you and your family. I appreciate the confidence that you have placed in our dealership. Have a great day and again thank you. John R Barone President

October 18, 2017

What a car !!! Great place to do buisness... They worked with me every step of the way and put me in a awesome car.. Great job to the owner and staff special thank More

by Guywiththenewwhip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Seeds, John Scullin
Oct 19, 2017 -

John L Smith Used Cars responded

What a car !!! It was great meeting you yesterday, congrats on your new purchase. We look forward to earning your business for many years. Remember your FREE oil changes as well as Lifetime Pa State Inspections. John R Barone President

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