John L Smith Used Cars
West Chester, PA
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Couldn't be happier It was a great experience. They went above and beyond to help me. I couldn't be happier. I got exactly what I was looking for and they did everything It was a great experience. They went above and beyond to help me. I couldn't be happier. I got exactly what I was looking for and they did everything they could to get me in the vehicle that I wanted. Thank you! More
Customer Service We have been using John L Smith for service since 2006, and have purchased our last 2 used vehicles from John and his team. We have relied on John L We have been using John L Smith for service since 2006, and have purchased our last 2 used vehicles from John and his team. We have relied on John L Smith to coordinate last minute rentals, make repairs before school pickup, and help us find our next family vehicle. I could not imagine better support and service from a dealership. Thanks The McDonoughs More
The only place we would buy a car. We just bought our 7th car from this dealer. We appreciate their honesty and the superior service that they provide. This is a great dealership. We just bought our 7th car from this dealer. We appreciate their honesty and the superior service that they provide. This is a great dealership. More
Very good customer service. I worked with Matt Grabill and he was fantastic and helpful throughout the entire process. Between his follow up emails and calls, I could tell he rea I worked with Matt Grabill and he was fantastic and helpful throughout the entire process. Between his follow up emails and calls, I could tell he really cared about how the experience was going. He answered any questions I had and went out of his way to get me information on my previous car and new car. Highly recommend! More
A senior's eexperience at JL Smith I needed an affordable,safe used car to get me around, in these later years, After a negative experience with another auto dealer, I went to J LSmith I needed an affordable,safe used car to get me around, in these later years, After a negative experience with another auto dealer, I went to J LSmith I was greeted with a caring, friendly staff who was fun and in formatted to deal with. John B and John S found a car that was perfect for my needs and affordable,as well as safe & easy to drive. I am so glad that I went to JL Smith and will recommend them to everyone looking for a used car!!! More
2011 Legacy John is always so easy to deal with. This is my third car and will be back again for when I need a car for my daughter next year. You are the best Joh John is always so easy to deal with. This is my third car and will be back again for when I need a car for my daughter next year. You are the best John!!! More
FREAKING AWESOME I have know John Barone as long as J L Smith has been in BUSINESS. Here's my short. sweet and to the point story: January 2017...decided it was time I have know John Barone as long as J L Smith has been in BUSINESS. Here's my short. sweet and to the point story: January 2017...decided it was time to do ME...I don't have the best of credit and from previous injuries and caring FOR MOM...I knew the ONLY person I wanted to deal with was John...so back to January... I pulled in with my 2010 ford ranger..160k miles and mixed matched colors...John pulled at my heart strings and had this ol gal in tears when he said "see you tomorrow" me..for what..."TO PICK UP YOUR CAR!" here comes the HAPPY tears... So I roll outta there in a 2013 Ford Focus Titanium..LOADED..PERFECT COLOR AND ALL There wks later I totaled the car...got a 2017 loaner from John and in a weeks time he jad me in another vehicle 2013 Hyundai Accent....it worked for.me.for.a.minute...but because of health issues I was not a happy camper. Put my big girl panties on this past week...took the car over to JL Smith...told John what was going on....NOW I'm driving a Grand Cherokee...LIFE doesn't get any better when your able to go to the dealer...and tell them what you want instead of them coaxing YOU into something you can't afford! When you go there...tell them Joanne sent YOU! SAFE TRAVELS More
The right place By far John L Smith used cars and services are top notch everyone is helpful and willing to go the extra mile for you and that is why I would recommen By far John L Smith used cars and services are top notch everyone is helpful and willing to go the extra mile for you and that is why I would recommend them to everyone... Thanks again guys for all your help cant be happier......with my truck.. More
Another excellent experience I just purchased my 4th car in 15 years from Smith Used Cars, and I received the same superb service that I have received the other 3 times. I've bee I just purchased my 4th car in 15 years from Smith Used Cars, and I received the same superb service that I have received the other 3 times. I've been doing business with this dealership since 2002 (sales and service) and I am never disappointed. I walk through the doors and am treated like a friend instead of a customer. I feel at home at this dealership, and at no time during the purchasing process did I feel uninformed or wonder if I was making the right decision. I recommend Smith Used Cars to anyone who will listen- they are the best of the best and truly have the customer's best interest in mind. I look forward to working with them for the next 15 years! More
What a car !!! Great place to do buisness... They worked with me every step of the way and put me in a awesome car.. Great job to the owner and staff special thank Great place to do buisness... They worked with me every step of the way and put me in a awesome car.. Great job to the owner and staff special thanks to John Seeds for the referral.. More