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John L Smith Used Cars

West Chester, PA

not yet
rated
627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

May 26, 2018

outstanding Outstanding professional service in sales and service departments. I would recommend this company to anyone searching for used cars. They worked with More

by royalville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve ( 5 star -did not see his name on list below), Matt Grabill, John Scullin
Jun 11, 2018 -

John L Smith Used Cars responded

Outstanding, Thank you for your review, we look forward to servicing your vehicle for many years. We understand that you have many choices purchasing a vehicle and we appreciate your business. have a great day and thank you for your business. John R Barone President

May 23, 2018

As Good As It Gets! I have been dealing with this car dealership for many years. I have purchased my last six cars from them. I shop around in the greater Philadelphia re More

by DaveHuston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Grabill, John Scullin
Jun 11, 2018 -

John L Smith Used Cars responded

As Good As It Gets! Dave thank you for the kind words, we have built our dealership on repeat and referrals and we are lucky to have you as a customer. We realize the importance on maintaining relationships and we value our relationship. Thank you again for your business. John R Barone President

May 22, 2018

Hassle Free purchase The team at John L. Smith help me out a great deal. Called first thing in the morning telling them my circumstances. Walk out in less than 2 hours wit More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Jun 11, 2018 -

John L Smith Used Cars responded

Hassle Free purchase, Thank you for your review and your purchase we look forward to servicing your vehicle for many years. Enjoy your vehicle and welcome to the Smith Used Car family. John R Barone President

May 18, 2018

Awesome! Great experience working with the guys at John L Smith, they got me a great deal when all of the other banks turned me down. The whole experience was More

by Daisey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
May 19, 2018 -

John L Smith Used Cars responded

Dana, Thanks for being a customer ! We appreciate your business and look forward to working with you for years to come. John R Barone President

May 16, 2018

a very easy going experience I was approached right away despite showing up early and had a very great experience from that point forward. They worked through paper work and lende More

by kevin b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
May 19, 2018 -

John L Smith Used Cars responded

Kevin, Thanks for the review, we enjoyed working with you.Enjoy your Infiniti and let us know if you need help with anything. John R Barone President

May 14, 2018

Quick and Painless John was able to get me a great rate on my car, even better than what my bank was offering. My car was picture perfect when I went to pick it up and t More

by coconnell0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill, John Scullin
May 19, 2018 -

John L Smith Used Cars responded

Colleen, We are very happy that we could exceed your expectations ! Congratulations on your Corolla purchase. We look forward to seeing you at your first free oil change. John R Barone President

May 14, 2018

100% satisfied Went in for a/c repair and was delighted with their honesty when they told me it was just a bad relay. I think if I went anywhere else I would have pa More

by kingrw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, John Barone, Matt Grabill
May 19, 2018 -

John L Smith Used Cars responded

Thanks Bob, we appreciate your confidence in our service and sales departments ! As always, do not hesitate to let us know if we can do anything for you. John R Barone President

May 12, 2018

It was great I came away satisfied They were friendly they were great I have a car I'm satisfied the repair shop is very helpful I haven't had any problems all in all a good dealership More

by buchanan_dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin, John Andrusko
May 19, 2018 -

John L Smith Used Cars responded

Thanks for the kind words Shirley, we truly appreciate it. We are always here for you if you need anything. John R Barone President

May 11, 2018

Best car buying experience I found John Smith Cars through Tru Car. Matt Grabill was our Sales person and was a pleasure to work with. Matt made the buying process easy and quic More

by Mquerey2304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
May 19, 2018 -

John L Smith Used Cars responded

Mike, Thanks for the nice review ! We're glad that you enjoyed our streamlined process, makes buying a car fun. Enjoy your all but new 2017 Camry. John R Barone President

May 10, 2018

Amazing!! I highly recommend this dealership. I don't have a good credit history and was down on my luck for quite a while with every dealership i went to denyi More

by kpmorancie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
May 19, 2018 -

John L Smith Used Cars responded

Kevin, Thanks for the great review, we enjoyed working with you and look forward to doing business with you for years to come. Enjoy your new Corolla. John R Barone President

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