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John L Smith Used Cars

West Chester, PA

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627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

January 09, 2019

Employees were great They do everything they can to give you the best experience and service. Staff was great to do business with and I’m so happy with the car More

by tapxo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Andrusko, John Scullin
Jan 12, 2019 -

John L Smith Used Cars responded

Thank you so much for the amazing feedback! We are so fortunate to have such amazing employees who are willing to go above and beyond to make customers like yourself satisfied. Enjoy that new vehicle! John R Barone President

January 05, 2019

Feeling valued The sales staff made us feel valued. The inventory was vast and great quality. Prices were competitive. The sales floor was clean and inviting. What m More

by Bjazzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Jan 12, 2019 -

John L Smith Used Cars responded

Thank you for the positive feedback, it is much appreciated. We work hard on finding the right cars for our inventory so that customers can find exactly what they are looking for in a vehicle. Glad you found the right one! John Barone President

January 05, 2019

Great customer service So helpful with helping me purchase my first car ! I couldn’t be more happier thank you guys so much!! Will definitely be coming back in the future f More

by Corrinamarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina , John Scullin
Jan 12, 2019 -

John L Smith Used Cars responded

Thank you for the great review Corrina! Purchasing your first car can be a stressful, scary time, we are happy we were able to make it a pleasant experience for you. We are here if you need anything and we hope you are loving the car! John R Barone President

January 04, 2019

Great guys After going around to many different dealerships me and my wife after being told come on in we can get you driving out with a new car well that didn’t More

by Carmelaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Jan 12, 2019 -

John L Smith Used Cars responded

Thank you so much for the awesome feedback Carmela! We pride ourselves with our sales approach and treating each customer with respect and honesty. We've enjoyed having both you and your wife as customers. Enjoy the new van! John Barone President

December 21, 2018

No pressure sales, and great cars We went in on a Friday and were able to see the car we found online. It was in immaculate condition and there was no pressure on us. We were allowed t More

by Meganb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Jan 12, 2019 -

John L Smith Used Cars responded

Thank you for the great review. Our sales team takes a no pressure approach and we are happy to hear that worked in our favor with you and your purchase. We hope you are enjoying your car! Keep us in mind for your next purchase! John Barone President

December 15, 2018

They take care of there customers.. This dealership is the best! I had a issue and these guys went above and beyond to help me out and I am very grateful for everything..! John Thanks More

by Bonaparte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Jan 12, 2019 -

John L Smith Used Cars responded

We are always thrilled to hear such great feedback. We want to be able to go above and beyond for each of our customers. Thank you for the positive feedback. John Barone President

December 11, 2018

Great purchase Went to see john and he helped me get unto a great 2011 honda pilot. I have bought 5 cars from this dealership they care about there customers Go s More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Andrusko, John Scullin, Stephen Cooke, Zoe Tauriello
Jan 12, 2019 -

John L Smith Used Cars responded

Thank you so much for the amazing review! We love loyal customers like you that keep coming back to see us! Hope you are loving the Pilot!

November 28, 2018

Perfect and Easy Experience! My experience buying my car here was beyond easy and everyone we worked with was extremely kind and helpful. I feel lucky to have found my dream car h More

by December1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Dec 04, 2018 -

John L Smith Used Cars responded

Wow, thanks for the review! Reading your review made my day! Helping you find the perfect car is what we strive for daily with all our customers. Enjoy your car!! John R Barone President

November 26, 2018

Above and beyond!! My experience at John L Smith has been absolutely amazing! The salesmen who work here are honest, helpful, and they take the time to truly work toward More

by Shannon Boyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Dec 04, 2018 -

John L Smith Used Cars responded

Shannon, thank you for such a great review. Customers like you make our job easy. You were a pleasure to work with, and we are so happy you found the car you wanted. Yes, we do it all here at John L. Smith, Inc.! Enjoy your new car! John R Barone President

November 19, 2018

Returning Customer Thanks to John L. I am a returning Customer and they still treated me the same way as the very first time I purchased my first car from them. They are awesome! They are More

by Zues787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Dec 04, 2018 -

John L Smith Used Cars responded

Thank you so much for the awesome review. We strive to always treat our customers with the respect they deserve and get them into the vehicle they want. It was great working with you again. John R Barone President

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