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John L Smith Used Cars

West Chester, PA

not yet
rated
627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

March 29, 2019

Wonderful Experience! John L Smith was amazing to work with! I called and they had everything ready for me! I would highly recommend them for your next car buying experienc More

by Linz4484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Seeds
Apr 15, 2019 -

John L Smith Used Cars responded

Thank you for taking the time to give us a review! We know your time is valuable, so we like to be as prepared as possible to make it a fast, easy buying experience. Thanks for being a great customer! John Barone President

March 21, 2019

Fast, reliable, and trustworthy. We started going to John L. Smith when we first moved into the area in 2010. We chose them simply based on location and convenience. however, we con More

by rmowrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Andrusko, Stephen Cooke
Apr 15, 2019 -

John L Smith Used Cars responded

Rich, Thank you for the great review. We have an amazing service department, with a talented, honest, trustworthy staff who pride themselves in their work. At no time will we pressure any of our customers, or not stand behind our work. Thank you for being a loyal customer. John R Barone President

March 05, 2019

Great experience The owner and employees were awesome and very helpful. Definitely would recommend buying here, simple, quick, and easy. All in all best experience buy More

by Mmasucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scullin
Mar 21, 2019 -

John L Smith Used Cars responded

Thank you so much for taking the time to give us a review, we appreciate it! So happy you had a great experience buying your car. Buying a car should be as you described it, simple, quick and easy! Thank you!! John R Barone President

February 23, 2019

All smiles Great customer service . Fast and friendly all together as a process . Good inventory . Made me feel comfortable the minute I walked in . Would More

by Melmo1228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose , John Barone, John Andrusko, John Scullin, John Seeds
Feb 26, 2019 -

John L Smith Used Cars responded

Thank you for the great review! We appreciate your comments and are happy that we made you comfortable and you were able to leave with a great vehicle. John Barone President

February 22, 2019

Awesome experience The two gentlemen (both named John) were very knowledgeable, kind and helpful . They assisted me in choosing a vehicle that fit right into my budget. More

by nat3996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin, John Seeds
Feb 26, 2019 -

John L Smith Used Cars responded

We have awesome sales people working for us, and yes we are all named John! Working with a customer's budget is an important part of selling any of our vehicles. We are so happy you were able to find a vehicle you love! Thank you again. John Barone President

February 18, 2019

They stand by their cars The people are straightforward and honest about the details of their cars. They are willing to work with you and they stand by the terms of their guar More

by Sara222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Feb 26, 2019 -

John L Smith Used Cars responded

Thank you for the positive feedback. We appreciate you taking the time to let everyone know that we do stand behind our promise. We are happy to know all your issues were taken care of and that you are happy with your vehicle. We are here if you need anything. Thank you again. John Barone President

February 15, 2019

Fast, efficient and helpful service! I have purchased a few cars from John l Smith, and they never disappoint! These guys care about the little man (or the single mom of 4). Great selecti More

by Lynzieo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scullin
Feb 26, 2019 -

John L Smith Used Cars responded

Lynzie, Thank you SO much for a great review! We are always looking out for our customers and making sure they get taken care of the right way. We love the fact that you keep coming back for your vehicle needs and that you are satisfied. John Barone President

February 07, 2019

Service Review I have been doing business with John L. Smith for twenty six years. Not only have I purchased several cars, I also have had all my service done there. More

by Bob DiGiacomo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Andrusko, Stephen Cooke
Feb 14, 2019 -

John L Smith Used Cars responded

Bob, Your review is much appreciated. Our service department is amazing, the mechanics and the service managers always go above and beyond and their honesty is what sets them apart from other service centers. Thanks for being a GREAT customer! John R Barone President

January 19, 2019

My car I love my car is beutiful for me special i loved tanks for my toyota corolla 2013 white taks God for everything i love my car More

by Cesar.22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Barone, John Scullin
Feb 14, 2019 -

John L Smith Used Cars responded

Thank you for the awesome review. We are so happy you love your Corolla. Making our customers happy is our goal! John R Barone President

January 19, 2019

Amazing Went in and they helped me find the perfect car for me. Outstanding customer service. Couldn’t be more satisfied. John L Smith is the place to go! More

by Alexv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
Feb 14, 2019 -

John L Smith Used Cars responded

Thank you for sharing your experience! We are thrilled to have gotten you into the perfect car and we look forward to having you as a customer for a long time! Congratulations! John R Barone President

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