John Jones Auto Group - Salem

Awesome experience with salesman Rick Roll We have both purchased and leased many vehicles from John Jones with Rick Roll as our salesman. He has always given special attention to our requests We have both purchased and leased many vehicles from John Jones with Rick Roll as our salesman. He has always given special attention to our requests for specific vehicles and the features we were looking for. He's never failed us yet! We have recommended Rick and the dealership to family and friends knowing they would be treated right. Thanks Rick. We will be seeing you in the future. More

shady tactics with financing I bought a 2014 Chevy Camaro the monthly payment was much higher due to the fact I was told I had to buy an extended warranty to get a certain rate. T I bought a 2014 Chevy Camaro the monthly payment was much higher due to the fact I was told I had to buy an extended warranty to get a certain rate. Then I was told to lie to GM about my survey you get when you buy a new car. Last problem is I cancelled my extended warranty after I paid my car off after eight months and it has been 47 days and still have not got my refund. More

Re: previous review Do to the site restrictions I'm unable to delete my previous review. Working with John Konkler and the management of the dealership we were able to re Do to the site restrictions I'm unable to delete my previous review. Working with John Konkler and the management of the dealership we were able to reconcile the business transaction and have been given good customer care and service. I will remove my previous review ASAP. More

Service dept had my 2004 XLR for over 3 months with over 1,500 dollar invoice and the car's charging system is inoperable; the same way as when I brought it in. I paid for 2 computer modules, which they cou 1,500 dollar invoice and the car's charging system is inoperable; the same way as when I brought it in. I paid for 2 computer modules, which they couldn't get to communicate with each other...the convertible top will not work; the car will not start !!!! They will not or cannot fix it and will not refund my money so I can take it to a shop that can repair it properly. All they've offered is one free diagnostic hour. Ha, ha, ha, they couldn't do the proper diagnosis in three months, but they can in one hour. How stupid do they think this woman is...not! More

Very friendly. Help you find the vehicle needed in the price range we wanted. My next truck will be purchased there. I will make them my go to dealers :) Tab Street price range we wanted. My next truck will be purchased there. I will make them my go to dealers :) Tab Street More

I love my 2006 Trail Blazer. Thank you so much for working with me to get the right car. As usual your service was great. working with me to get the right car. As usual your service was great. More

Great to work with. Made us very comfortable. Looked and found what we wanted and the price was right on the mark. Never had a saleman do what we asked and did'nt want us to go higher. Our hat his off to Mi found what we wanted and the price was right on the mark. Never had a saleman do what we asked and did'nt want us to go higher. Our hat his off to Mike. Will differently go back to him and John Jones dealer ship. Have already told our friends, just can't say enough. More

Had a easy great time with Mike. He answered all questions and concerns and found us what we needed with no problems. Will do busy with him again. Thanks questions and concerns and found us what we needed with no problems. Will do busy with him again. Thanks More

This was our second purchase at John Jones in Salem! We have the most amazing car salesman Mike Atchison!! He really works hard for his customers to get them in a vehicle! He never forgets you! He calls pe have the most amazing car salesman Mike Atchison!! He really works hard for his customers to get them in a vehicle! He never forgets you! He calls periodically to check on us make sure our vehicle Is doing well as well as just calling to say hi & how ya doing! I really appreciate this guy and his dedication to his customers and his job!! Thank you John Jones we wouldn't go any place else! And thank you again Mike Atchinson!! More

i have a 2005 chevy silverado 2500LT 4x4 that i love very much. i have had issues with rust at the bottom of all the doors. each time i took my truck to Salem autobody super center that Jeff or Johnny always much. i have had issues with rust at the bottom of all the doors. each time i took my truck to Salem autobody super center that Jeff or Johnny always were very friendly and professional to me, and made me feel more than just a customer. each time the work was impeccable and done with professionalism. the last incident in November 2011 the left rear door had to be replaced and the job that was done matching the paint on a 5 year old truck was perfect, job was done in a very timely manner, and i believe Mr. Jones has done a very good job by having Jeff and Johnny handling the autobody super center. also here in October i had explained to them that their service manager in Corydon had been very rude and was not willing to take care of me with a speedometer problem, which actually had a previous recall, and was told their was nothing he could do to help. Jeff from the autobody super center advise me to speak with the service manager at Salem super center, and the issue with the speedometer was taken care with Chevrolet paying for parts, and me paying the labor which was a very fair arrangement. i met two wonderful service advisors in Salem, Don Skaggs, and Monty Ball. Upon taking care of the speedometer, they performed a 27 point inspection and it was found that there were some agressive issues that needed to be addressed immediately. Monty had quoted all the parts and labor to an exact dollar amount for all of the repairs to be completed, giving me a very fair quote. I set up an appointment and took in my truck and had the work completed. Which Ricky, one of the service techs., did an outstanding job on the repairs. After completion of the repairs, Salem employees were kind enough to wash my truck for free, and I will definitely be returning to have additional service work completed in the near future. I also want to personally thank Bob Hunt, service manager, for his assistance in making sure that the repairs were completed correctly and promptly, and as a former mechanic I have dealt with many dealerships and found that this dealership goes above and beyond to make sure their customers are completed satisfied. I have purchased 3 new vehicles from John Jones, and in the near future I will be purchasing another from them. All my service work will continue to be completed by the Salem service center. My personal opinion, Chevrolet is the best manufacturer on the road! Sincerely, Scott Feather Louisville, KY Devoted Chevrolet Owner (9 New Chevy Vehicles!!!) More