John Howerton Honda

Salesman was nice, not very knowledgeable of product, they were texting during test drive, but that was ok. When came to negotiating everything went south. Offered very low trade value, but that was jus they were texting during test drive, but that was ok. When came to negotiating everything went south. Offered very low trade value, but that was just the start. When we were dealing with the salesman, told him I just wanted to value my trade, but he continued to fill out the credit application despite my objections. Finally told him I did not want my credit ran until we found a price for my trade and the prospective purchase. He informed me he had to fill out a few forms to do that. He continued to fill out paperwork and I told him I just wanted to see the value of my trade first and he finally went to get his sales manager. This is when it really went south. They offered a really low trade value and I informed them this would not work. They seemed offended that I did not take their offer. They asked what could they do, to make the offer work. When I told them it would not work today, the sales manager was very adamant that I would. After some back and forth, I told them I was done negotiating and wanted the keys to my vehicle. The sales manager went to the sales office and came back without my keys, I asked where my keys were and he continued to ask me what he could do to make me buy his vehicle. Long story short, I asked for my keys several times but he would not return my keys, I asked politely, and then aggressively, to return my keys. I was basically held hostage at this dealership for a while. I finally had to threaten to call the police to get my keys back. The owner, John Howerton was in the sales office during the last portion of our exchange and allowed his sales manager to treat me this way. They were insistent that I was going to buy their vehicle. To end this review I would say I will NEVER set foot on their lot again, and I will tell everyone who mentions this dealer what my experience was with them. If I could give a negative rating, I would. Avoid this dealership at all cost. More

We had originally purchased a used Honda Accord 2010 with some problems that we were not aware of. But Dan and Thurman came thru for us and now we are the owners of a CRV 2014 that we are very pleased with some problems that we were not aware of. But Dan and Thurman came thru for us and now we are the owners of a CRV 2014 that we are very pleased with. I appreciate the folks at John Howerton Honda for making us happy customers. More

I bought a Jeep Commander from this lot and they never cleaned it as well as it has been broke down in my driveway since I bought it. I asked to speek with Mr. Howerton and they told me I will recieve a c cleaned it as well as it has been broke down in my driveway since I bought it. I asked to speek with Mr. Howerton and they told me I will recieve a call back from him, a few minutes later I recieved a call from a man that stated he was his son. He was very rude and didnt care about my issues! Later that day my friend that works at the lot next door called and asked to speek to Mr. Howerton, she spoke with him and told him his son was very rude to me and he stated he does not have a son... he also stated he had no idea of my problems!!! To this day I call and call to speek with Dan and never get a return call from him!!I I am now not able to take my newborn to doctor visits nor the grocery store... I sunk all my money into this vehicle and now I have a lemmon!! They dont care and I wouldnt recommend them to my worse enemy! More

This is the second vehicle that I have purchased from this dealership. I would highly recommend this dealership to family and friends. My salesmen Sean Fleshman, was very professional and very courteous. this dealership. I would highly recommend this dealership to family and friends. My salesmen Sean Fleshman, was very professional and very courteous. From the moment that I arrived he was very friendly and polite to deal with. He was a complete professional, and answered all of my questions efficiently and promptly. I purchased a 2014 Honda CRV. I traded in my 2010 Honda CRV. My payment did not increase that much, when purchasing this new vehicle. Overall I would give this dealership four stars. When I plan to purchase another vehicle, I will return to this dealership. I will never own another vehicle other than a Honda. This is the fourth Honda that I have owned. I previously owned a Accord, Civic, and a CRV. I feel that hands down Honda manufactures the best cars, SUVS, and motorcycles on the current market today. More

Great costumer service and they work really hard to get u in a vehicle. Tracy Simms was really wonderful. If u have problem credit and need something go to john howerton Honda and let them help u.... in a vehicle. Tracy Simms was really wonderful. If u have problem credit and need something go to john howerton Honda and let them help u.... More

me and my husband went in looking to see if we could get finance even though our credit wasn't very good. Tracy and Jim was amazing, they made us feel right at home and didn't make us feel unimportant beca finance even though our credit wasn't very good. Tracy and Jim was amazing, they made us feel right at home and didn't make us feel unimportant because of our credit and financial situation, they are the best. Not only did they get us financed, it was on the car I really wanted and had us in and out within like 3 hours..."Anyone needing a vehicle should visit John Howerton Honda...... thank you all so much More

The John Howerton Dealership offered the best price on a CRV than any other dealership in the area. I used the dealership web site and selected the vehicle. There was an immediate response with a price qu CRV than any other dealership in the area. I used the dealership web site and selected the vehicle. There was an immediate response with a price quote that surpased all other dealers. The staff was very helpful and explained all of the options and set up the vehicles phone, bluetooth, navigation and showed how to operate. Excellent financing and great follow-up. More

Very friendly and helpful staff. Worked hard to find a vehicle that would suit my needs in the payment range I needed. would recommend to anyone. vehicle that would suit my needs in the payment range I needed. would recommend to anyone. More

Wonderful and friendly staff. Worked with our budget limitations and was very accommodating! The online sales team is great; they even made my 4 year old feel comfortable. Would work with again in the limitations and was very accommodating! The online sales team is great; they even made my 4 year old feel comfortable. Would work with again in the future. More

I was very pleased with my trade at John Howerton Honda,i went in to the dealership and told the salesman i was there to possibly trade as my current vehicle was becoming a headache.Lo and behold the vehicle went in to the dealership and told the salesman i was there to possibly trade as my current vehicle was becoming a headache.Lo and behold the vehicle i eventually traded for came out the sevice door from being washed and detailed.It had been traded in a couple of days before and had been well maintained and had all service records in glove box.After a small amount of haggling over price, i was given well more for my trade than Blue Book said i could expect.After thinking it over for a few days i went back and got another $250.00 for my trade.Very happy and did the deal. More