John Hirsch's Cambridge Motors - Chevrolet Buick Chrysler Jeep Dodge RAM

Very easy process. No pressure. Only issue was confusion on 30 day warrenty. No biggie. Jayne was great. John H thanked us for coming in. on 30 day warrenty. No biggie. Jayne was great. John H thanked us for coming in. More

We have taken our Honda Pilot for service since we bought it over a year ago from John Hirsch's. Everytime I call to set up an appointment I have been able to schedule it within a day. Employees are always it over a year ago from John Hirsch's. Everytime I call to set up an appointment I have been able to schedule it within a day. Employees are always friendly and helpful and wait time is great. More

My husband and I decided to drive through the lot just to look and we had stopped to look at a couple of the Chrysler 300's. Elizabeth came out to ask if we had questions and she was very personable and fri look and we had stopped to look at a couple of the Chrysler 300's. Elizabeth came out to ask if we had questions and she was very personable and friendly. I told her we were just looking and we spoke some and left. We did not make if far and turned around to take her up on the test drive. We ended up buying the car and I LOVE it. Elizabeth and the rest of the staff was very friendly and great service. I never felt pressured at all which is usually the case when looking at cars. The finance dept. (Jeff) was wonderful getting me a low rate. Was a really good experience. I have stopped in a couple times to pick up tabs, an extra key.... had the car serviced and each time Elizabeth comes to say hi and is very attentive to what I need and how things are going. More

Heather made this transaction seamless she went above and beyond by searching coast to coast. Most other dealers limited their search to 300-500 miles. beyond by searching coast to coast. Most other dealers limited their search to 300-500 miles. More

Our car was in for a scheduled oil change that took 1.5hrs. No communucation regarding reason for delay. My daughter was waiting there til service was completed. She called home concerned of the tim 1.5hrs. No communucation regarding reason for delay. My daughter was waiting there til service was completed. She called home concerned of the time it was taking. Dad called Hirsch wondering what was going on and how much longer it would be. Within minutes of the phone call, the car was done. Was there some miscommunication in service that customer was waiting? She did ask once at the counter how much longer it would be. The gal said she didn't have any paper work there so it wasn't done yet. Maybe further checking "in back" would have made been a better followup. We all are busy. Alittle consideration of customer time would be appreciated. More

I brought my granddaughters van in to have the CHECK TIRE PRESSURE SYSTEM light reset . I was told by a service man at Walmart after having a tire repaired that I needed to have the dealer reset the warning PRESSURE SYSTEM light reset . I was told by a service man at Walmart after having a tire repaired that I needed to have the dealer reset the warning light and that they should reset it at no charge. So I went to Cambridge Motors were I bought the van to have it reset. The service person told me that it would take 30 to 45 minutes and mentioned nothing of a charge. After 1&1/2 hrs a service person came and told me my van was ready and that it was $48.00 for the work. But they were nice enough to give my handicapped wheelchair bound granddaughter a free ballon,( or was that a $48.00 ballon? you make the call?) I later called Tires Plus and asked what they charged to do the work, he said that they do it FREE OF CHARGE . More

I have an old crappy car and they took great care of it and service was quick and painless. We have been custumers for several years and look to John for a fair deal and recomend them to freinds. and service was quick and painless. We have been custumers for several years and look to John for a fair deal and recomend them to freinds. More

The experience at John Hirsch's Cambridge Motors was a pleasant one. Everyone there seemed to want to assist in anyway. Jayne Beise was the Sales and Leasing Consultant I worked with in finding the righ a pleasant one. Everyone there seemed to want to assist in anyway. Jayne Beise was the Sales and Leasing Consultant I worked with in finding the right vehicle for my family. Jayne was very professional and new her job very well. Jayne was able to provide all the information I needed to make a decision. I will be passing this experience on to friends and family and recommend Jayne as their Sales and Leasing Consultant when shopping at John Hirsch's Cambridge Motors. More

Salesperson went above and beyond in helping find the right truck for our needs. Priced competitively, this is the second used vehicle we have purchased at this dealership..still driving the first one ma right truck for our needs. Priced competitively, this is the second used vehicle we have purchased at this dealership..still driving the first one many years later. Have also purchased two new vehicles, great service! More

showed up early for service.. was instantly told that my 2012 with 30k miles needed a brake fluid change based on the color of the fluid.. declined that service. went inside told attendant I would be waitin 2012 with 30k miles needed a brake fluid change based on the color of the fluid.. declined that service. went inside told attendant I would be waiting for my vehicle.. they said 2 hours they were busy.. this is at 3. at 5 I ask the attendant is my vehicle ready or were are we at with it.. they pull the invoice off their desk and say it's ready.. the invoice was printed at 4.. I waited an extra hour when I didn't have too.. 1st part of the bad experience.. the 2nd part.. was told we have a free year of oil changes when we purchased the car.. "it'll bein thesystem just mention it when you come in"... was it in the system "NO" it was not.. the sales rep was "bothered" that she was asked about it.. well sorry to waste your time after the fact... no one explained what they did with the car.. we still have an issue with the power window.. don't even know if they looked at it.. horrible... just horrible.. glad this happened before I replaced my 2nd vehicle.. dodged that bullet.. will not return. More