John Hirsch's Cambridge Motors - Chevrolet Buick Chrysler Jeep Dodge RAM

worst 1st car buying experience Do not buy from them at least a used car. I intentionally did not wear my ring to see how my experience would go being a women. It went fine until the Do not buy from them at least a used car. I intentionally did not wear my ring to see how my experience would go being a women. It went fine until they knew I did my homework on the car they offered me. Unfortunately I did pay sticker price (first mistake). Then 3 days in The car starts to pull, it's sluggish and the check engine light came on. I was told that they would look at it but my warranty may not cover what's wrong depending on the warranty given which you don't get a choice of. I don't live any where near this dealership and was told I could use a shuttle within 15 miles for free or RENT a car that I can only take 150 miles in 24 hours and charged every mile after. Excuse me? I was told there was a problem and THIS TIME they would eat the cost because if course it wasn't covered. 400. 00. Only because I put my loan on hold (yes you can do that). I was never treated badly until they had to eat money and something went wrong. And then I was treated like a stupid women and the problems were being pushed under the rug. I knew the car shouldn't be performing as it was. They didn't want to admit I knew what I was talking about just because I was a women. I felt very offended and ignored. I wasn't charged for anything but the gas for the rental but the experience will lead me somewhere else next time. More

Needed quick service I brought my HHR in for service, they got me in quick, finished the same day I brought it in, kept me in the loop regarding what was going on, provide I brought my HHR in for service, they got me in quick, finished the same day I brought it in, kept me in the loop regarding what was going on, provided a loaner car for the day, and overall, they exceeded my expectations by a long shot. They have won my loyalty as a future customer. More

TERRIBLE!!! I bought a vehicle and problems started to occur. I took it back and was treated very poorly by all management. They said they could do nothing even t I bought a vehicle and problems started to occur. I took it back and was treated very poorly by all management. They said they could do nothing even though I had a warranty. Do not go here if you want a decent car and decent service. I am very dissappointed! More

scheduled maintenance They said an hour and a half and exactly in an hour and a half we got the keys. After the work was done they did the 25 point inspection which is free They said an hour and a half and exactly in an hour and a half we got the keys. After the work was done they did the 25 point inspection which is free, and they told us our engine air filter was dirty and that our tires were at 4/32 tread depth, these are things we already knew so it gave me assurance that they actually looked, Good Job, Thanks! More

Service My experience was amazing! The problem with my car did not happen all the time and the mechanics stuck with it until they figured out. Great job and My experience was amazing! The problem with my car did not happen all the time and the mechanics stuck with it until they figured out. Great job and I highly recommend them for your mechanical needs. More

Great Team I like the friendly customer service I receive when I go to John Hirsch. I love working with John Hammer, he is quick to help me get my vehicle in an I like the friendly customer service I receive when I go to John Hirsch. I love working with John Hammer, he is quick to help me get my vehicle in and serviced. More

Great Buying Experience - 2014 Ram Thanks to Tom and the rest of the John Hirsch Cambridge Motors team for an excellent and hassle free experience buying my new Ram Truck. Tom gave me Thanks to Tom and the rest of the John Hirsch Cambridge Motors team for an excellent and hassle free experience buying my new Ram Truck. Tom gave me a more than fair price on my trade and an absolutely wonderful new 2014 Ram Truck. More

They go out of their way for you I was very happy with the service I received from Hirsh's. They work very hard to accommodate you. I left my car the night before and put the key in t I was very happy with the service I received from Hirsh's. They work very hard to accommodate you. I left my car the night before and put the key in their drop box. By 10:00 the next morning they called telling me they had it finished, and put the repair bill and key above my visor for me to pick up after work. I work long hours on road construction, so it is great to have a dealership that works with you however they can. More

Would buy again from this dealer Absolutely a great experience from start to finish. This dealer is not only professional, they are helpful, friendly, easy to work with and earns my Absolutely a great experience from start to finish. This dealer is not only professional, they are helpful, friendly, easy to work with and earns my respect. I had complete confidence in the dealership and the people I worked with when buying my car. Thank you! More

Easy scheduling I scheduled to have a glass chip repaired and also get my hands free system repaired. And I needed the trunk sensor repaired as well. They were able I scheduled to have a glass chip repaired and also get my hands free system repaired. And I needed the trunk sensor repaired as well. They were able to get me in the next morning with less than 24hrs notice. Excellent, friendly staff. It does take time to get the work done during the appt, but after having a wheel fall off using a local quick lube, the time is worth it! And they provide a shuttle to anywhere you need to go in town. In the past they have even had a loaner car available for me for over night service. Thanks! More