John Hirsch's Cambridge Motors - Chevrolet Buick Chrysler Jeep Dodge RAM

Poor service department Had to return vehicle to service multiple times with problems from service techs/ mechanics. Did not fix engine problem correctly, returned car with i Had to return vehicle to service multiple times with problems from service techs/ mechanics. Did not fix engine problem correctly, returned car with in lesser condition then they received it in, and caused damage to vehicle doing diagnostic. However service writers are very nice and understanding. More

Very easy to work with Had a electronic problem. Called Jon {in service} and talked to him. He got me in that afternoon. A tech looked at it and said it would take some time Had a electronic problem. Called Jon {in service} and talked to him. He got me in that afternoon. A tech looked at it and said it would take some time. I was given a loaner to use and told that they would keep me informed. That was Friday. Taylor called me Monday to update me. She said that it would take another day or so to complete and would keep me informed. Taylor called me about noon Tuesday and said that my truck was ready and to come in when I could. Went in that afternoon, saw Taylor, signed one peice of paper and was out of there, newy washed truck and all. Jon and Taylor were very nice to work with and I will be back. Thanks again, Daryl P.S. Please pass this on to Mark K. More

Leasing car A great experience with all phases of leasing my Dodge Dart at John Hirsch"s Cambridge Motors. Jane did a great job with my lease. A great experience with all phases of leasing my Dodge Dart at John Hirsch"s Cambridge Motors. Jane did a great job with my lease. More

Oil Change Had appointment for oil change and inspection, done in just over an hour . Staff is friendly and helpful. Haven't had any issues so far. Had appointment for oil change and inspection, done in just over an hour . Staff is friendly and helpful. Haven't had any issues so far. More

Disappointed with appointment I had a 9am appointment, I was asked if I would be waiting or dropping off. I was told 1.5 hours to do recall item and hook up to diagnostic. I electe I had a 9am appointment, I was asked if I would be waiting or dropping off. I was told 1.5 hours to do recall item and hook up to diagnostic. I elected to drop off. 3.5 hours later it was not completed yet. I called to speak to management 5 hours later and was told they get to the cars of the people who are waiting first then get to the drop offs. But I had a 9am appointment!! Very disappointed that I made an appointment for a particular time and was put off until waiters were taken care of first. More

Great Service I would highly recommend this establishment to any one looking to purchase a new or used vehicle. The service center is easy to work with. Over all t I would highly recommend this establishment to any one looking to purchase a new or used vehicle. The service center is easy to work with. Over all the whole team is professional and courteous. The free popcorn is good too. More

Home town dealer, Home town honest Always treated like a good neighbor, quit shopping other dealers years ago because I always end up back here! Pricing, service, ease of purchase are a Always treated like a good neighbor, quit shopping other dealers years ago because I always end up back here! Pricing, service, ease of purchase are all stellar. Kudo's to John Hirsch for running an awesome dealership! More

service department Everyone was friendly and professional. Service was timely. Always trust them to take good care of my vehicle. Always answer my questions. I would hig Everyone was friendly and professional. Service was timely. Always trust them to take good care of my vehicle. Always answer my questions. I would highly recommend them. More

new car Jon Hammer helped me find the best car to buy. I had an issue with the backup camera and he made sure that it was fixed right away and gave me the bes Jon Hammer helped me find the best car to buy. I had an issue with the backup camera and he made sure that it was fixed right away and gave me the best customer service possible! I would recommend john hirshes to everyone. More

Great Service Department Came in for an oil change, John handled our recall on the auto adjusted tire sensors and a free car wash and our coupon for a discounted oil change wa Came in for an oil change, John handled our recall on the auto adjusted tire sensors and a free car wash and our coupon for a discounted oil change was honored. We know we are in good hands when we see John at his desk. We buy our tires from John and he handles our service calls. More