John Hirsch's Cambridge Motors - Chevrolet Buick Chrysler Jeep Dodge RAM

Hemi Tick My Dodge Ram - Hemi 5.7 Litre had developed a ticking noise. I brought my truck in for a recall and had a discussion with Eric Underwood about this My Dodge Ram - Hemi 5.7 Litre had developed a ticking noise. I brought my truck in for a recall and had a discussion with Eric Underwood about this ticking sound. He knew exactly what was causing this and examined for himself the noise. He immediately took action and made an order to get this repaired under warranty! I so appreciate his help on this matter. I have purchased my last 4 vehicles from Cambridge Motors and have all of my service done here. With this type of service, why would I go anywhere else? Thank you for all of your help Eric Underwood! Ken Johnson More

Service with a smile :>) I brought 2 cars in for service and Taylor made the visit so enjoyable. She went out of her way to keep the smile on my face. The drop off was quick, I brought 2 cars in for service and Taylor made the visit so enjoyable. She went out of her way to keep the smile on my face. The drop off was quick, so my wife didn't have to wait for me. Later picked up one car and left the other. Same personal attention. In fact I don't remember anyone there being cranky. Must come from above :>) More

Alignment Brought my truck in for an alignment after having it at a different local shop for an alignment. The local shop failed to align my truck properly even Brought my truck in for an alignment after having it at a different local shop for an alignment. The local shop failed to align my truck properly even after I brought it back for a second time. Brought it to John Hirsch's and the truck was aligned perfectly the first time. More

Oil leak I brought my new (2012) car into the dealership about a month ago for an oil change. I mentioned it to the tech who checked me in and asked him to che I brought my new (2012) car into the dealership about a month ago for an oil change. I mentioned it to the tech who checked me in and asked him to check to make sure something wasn't wrong, since this was the first time I had brought my car in after buying it. After 15 minutes, they were done with my oil change, which was much too fast to even check if anything was wrong. I left frusterated with no more information than when I came in. I called back and spoke with service manager. He assured me to come back and they would make sure to look through it with detail. I arrived on a Saturday and dealt with Eric. He was very friendly from the beginning. When he called me with an update on my car about a hour after bringing it in, he did not find the leak, but had a fix nonetheless. They gave me a beautiful rental truck, free of charge, while they worked on my car. Eric was very pleasant to work with, and will definitely be bringing my car back to him if anything goes wrong! More

Engine light on. It was taken care of and explained in detail. Eric was very nice and proficient. I was pleased with the service. My experience with the dealership has It was taken care of and explained in detail. Eric was very nice and proficient. I was pleased with the service. My experience with the dealership has always been excellent. More

Sensor not working Very customer focused in quickly determining the problem, ordering the part and replacing it! Staff was professional and worked me in quickly to have Very customer focused in quickly determining the problem, ordering the part and replacing it! Staff was professional and worked me in quickly to have the technician look at the car. We have had excellent service from this dealership!! More

Warranty Covered Work I had some speakers that were not working but covered under my warranty still. The service department went over the entire truck and found some oil l I had some speakers that were not working but covered under my warranty still. The service department went over the entire truck and found some oil lines and an axle seal leaking and replaced everything that needed service while the truck was still under warranty, so it didn't cost me anything. They we're very thorough with going over the entire truck and the service personnel are always very friendly and helpful. I would definitely recommend Cambridge Chevrolet for any service. More

Great Sales and Service Dept. The Sales Management treats their Customers Fairly- The Service Dept. also does the same . Great Dealership to shop at and get Service at. Jim H. The Sales Management treats their Customers Fairly- The Service Dept. also does the same . Great Dealership to shop at and get Service at. Jim H. More

service visit for re-call notice From phone call to schedule recall service to completion of same. all handled expertly.I did not meet tech who did recall...but Eric who handled order From phone call to schedule recall service to completion of same. all handled expertly.I did not meet tech who did recall...but Eric who handled order write up, with explanation of work to be done and also met with me at completion of repair was so polite. More

Service Department is great! Taylor is awesome to work with. She has helped me with a lingering 02 sensor problem that I have had with the truck for months. She is always polite Taylor is awesome to work with. She has helped me with a lingering 02 sensor problem that I have had with the truck for months. She is always polite and professional to do business with. More