John Hirsch's Cambridge Motors - Chevrolet Buick Chrysler Jeep Dodge RAM

Intelligence and Respect I don't respond to requests for feed back because I'm seldom impressed. So here it goes. I've been hear twice for service. Both times satisfied. Satur I don't respond to requests for feed back because I'm seldom impressed. So here it goes. I've been hear twice for service. Both times satisfied. Saturday I bought a 2014 KIA Sorento. Next time I buy, it will be from these guys. The price is posted on each vehicle. They beat my credit union interest rate, they left us alone to shop, and John Hirsch came out to shake hands. The intelligence, professionalism and non-agressive assistance made our visit the best. Very normal, very nice people. More

Good service The service person explained the checks that would be done along with the oil and filter change. After the service he told me every thing had went we The service person explained the checks that would be done along with the oil and filter change. After the service he told me every thing had went well. More

Very happy customer Went into dealership for some simple maintenance (oil change and tire rotation. Always friendly welcome and quick service. Have been happy with this Went into dealership for some simple maintenance (oil change and tire rotation. Always friendly welcome and quick service. Have been happy with this date's service, from check in with Eric to completion of needed work. Friendly staff from purchase (Tom F.) to updates from GM on my vehicle. More

New Purchase We were given the opportunity to test drive different vehicles and actually purchased a different vehicle than we had anticipated on purchasing. We h We were given the opportunity to test drive different vehicles and actually purchased a different vehicle than we had anticipated on purchasing. We have a couple of issues with our new car that have to be addressed. Handling the finances went smoothly although I still am not certain about the rebate/incentive package they explained to us. We were told one amount and when we returned to finalize the payment I notice the amount of the rebates was different but the bottom line amount due was the same??? More

Great service Everyone was helpful and had a smile on their face. My car was fixed in no time and I'm very happy with the result. They diagnosed the problem quickly Everyone was helpful and had a smile on their face. My car was fixed in no time and I'm very happy with the result. They diagnosed the problem quickly and told me exactly what was wrong with it! I will be going back! More

Great car buying experience Received a fair deal on our trade-in and found the vehicle we were looking for. We couldn't have asked for a better car buying experience. Received a fair deal on our trade-in and found the vehicle we were looking for. We couldn't have asked for a better car buying experience. More

Customer care #1 I called at 8 and was in at 10 and when needed a loaner received a new truck! As convenient as an inconvenience can be. I called at 8 and was in at 10 and when needed a loaner received a new truck! As convenient as an inconvenience can be. More

Outstanding service - again! Once again, I call John Hirsch service dept for an impromptu appt. They get me in the same morning, diagnosed and out-the-door in just over an hour wi Once again, I call John Hirsch service dept for an impromptu appt. They get me in the same morning, diagnosed and out-the-door in just over an hour with the correct repair. Not hot on dealership costs, but they have been the most customer-oriented dealership I've had to deal with. More

Drop in service call I just purchased a 2014 Chevy Equinox from this dealership on 6/30/16. It only came with 1 key fob and no manual. They ordered new key fob and were ab I just purchased a 2014 Chevy Equinox from this dealership on 6/30/16. It only came with 1 key fob and no manual. They ordered new key fob and were able to find me a owners manual to go with my SUV, My salesman (Klint Snider) kept in contact with me regularly on what was going on with my order and how my SUV was working for me. When they called and received in my new key fob they called to let me know it was in, I did not know I was to call in a service order for this, so I just came in and they programed it and I had a issue with my rear windshield wiper and they replaced it and explained what was going on with it. Thank You to the service team and used car manager Jeff and my salesman for all there help. More

Service Eric and the service team did a wonderful job. I received my loaner and Eric called within a timely manner the next day when my car was ready to be pi Eric and the service team did a wonderful job. I received my loaner and Eric called within a timely manner the next day when my car was ready to be picked up. Thank you all for the great service. More