John Hirsch's Cambridge Motors - Chevrolet Buick Chrysler Jeep Dodge RAM

Non trustworthy I went in and bought a new chrysler 200 from them, the next time i went in my girlfriend did not wont to go. she was afraid to go their, i could not f I went in and bought a new chrysler 200 from them, the next time i went in my girlfriend did not wont to go. she was afraid to go their, i could not figure out why, she told me she didnt like Donny brown. I asked her why she would not tell me, I needed to have my vehicle brought in for a oil change she refused, I struggled with her to do it because she was terrified of Donny brown. I finally got her to do it for me with the help of the sales man Lane, he said he would keep Donny brown away from her and make sure he would not bother her. I started to see there was more to her not liking him then she was telling me. I called the owner and told him about the whole ordeal with my girlfriend being terrified to go to or to drive by his dealership because of Donny brown, he said he would talked to him. A month or so went by and I left him a email he called me back and said he talked to him but couldn't do anymore then tell him no contact with us, unless he knew exactly what he did. I got her to finally tell why she was terrified of Donny brown. She told me he came out to the car when I was in the dealership, she had her feet on the dash and she reluctantly told me he almost jumped in her lap and was getting real close to her. When I heard that I actually called luther head quarters and told them about it, they said she would have to call the owner of the dealership and tell him, before anything can be done.in am trying to get her to call but she is traumatised of that place because of Donny brown. I told her she would have to tell the owner because that sexually harassment and he needs to be reprimanded for his actions and should not have a job in customer service. And the second bad encounter I had again with Donny brown I traded 2 vehicles in, 1 was 2015 Ram 2500 4x4 with 2700 miles, the other one was a 2009 challenger R/T with 12.000 miles on it, I ask the sales manager Donny brown if he could help me and save me money, he called me and said he saved me $10.000 and and got me and my girl friend financed. He did not save me $10.000 I ended up with $20.000 negative equity. The challenger I traded in has been sold twice the second time was sold before it got in. I was told by one of the sales manager. So not only did my girlfriend serially harassed, me and her got buried so bad in negative equity we are losing the vehicle and all the money we have invested in which is $30.000 and we also lost the Chrysler 200 because of the second deal, because it cost us 1500 a month plus insurance, and we have struggled from the start and we have try trade in in but we are so upside down we can't do anything but lose it in a repossession. If we're able to afford it at the end of the loan we would have paid $108.000 dollars for a $47.000 dollar pickup truck. So in the end they are out only for themselves to make money and don't care once they have paper signed and the vehicle is funded. And they allow action like Donny brown has done and keep him working in customer service. More

Yes! Yes! Yes! I had a Great experience at Cambridge Motors! I just wanted to stop by to look around and before you could blink they were ready to talk and answer m I had a Great experience at Cambridge Motors! I just wanted to stop by to look around and before you could blink they were ready to talk and answer my questions. There was never any pressure to buy. They walked through many different options for me. Tom Steffas was the Sales Manager and was extremely kind, helpful, patient and knowledgeable. He did an amazing job helping to make my decision. I decided to purchase a car from John Hirsch and could not be any happier! The customer service is top notch! The inventory is top of the line. Jeff worked extra hard with the banks to negotiate the deal that I was looking for. The financial department was extremely kind and helpful as well. I would recommend Cambridge Motors. You will not be disappointed in the experience that is provided by their company. I give them a top 5 stars! Thank you to John Hirsch and the many staff members that helped me to find what I was looking for in a vehicle. I appreciate it! More

VERY DISAPPOINTED IN THE USED CAR DEPARTMENT & SALES MGR. NOT HAPPY WITH USED CAR DEPARTMENT SALES MANAGER AND SALES PERSON MR.BRIAN RASMUSSEN. ON JANUARY 4TH 2017 I DROVE FROM BLAINE MN. TO CAMBRIDGE MOTORS NOT HAPPY WITH USED CAR DEPARTMENT SALES MANAGER AND SALES PERSON MR.BRIAN RASMUSSEN. ON JANUARY 4TH 2017 I DROVE FROM BLAINE MN. TO CAMBRIDGE MOTORS TO LOOK AT A USED 2013 DODGE CARAVAN VIN 2C4RDGCGXDR751969. I ASKED MR. RASMUSSEN IF I COULD LOOK AT THE CAR. HE SAID YES I WILL DRIVE IT TO FRONT DOOR. MR. RASMUSSEN RETURNED AND INFORMED ME THE BATTERY WAS DEAD AND NEEDED A NEW ON. HE DID NOT VOLUNTEER TO PUT ANOTHER BATTERY IN. MR. RASMUSSEN AND THE SALES MANAGER INFORMED ME THEY JUST GOT THE CAR IN AND WOULD BRING IT IN TO THE GARAGE AND GET IT CLEANED IT UP. THEY SAID THEY WOULD CALL ME AS SOON AS THIS WAS DONE. THIS WAS WEDNESDAY, JANUARY 4. I RECEIVED NO CALL. I CALLED THEM ON JANUARY 9 AND WAS INFORMED THE CAR WAS SOLD ON JANUARY 7. AS I SAID EARLIER, I AM NOT HAPPY WITH THESE RESULTS. More

oil change and tire rotation in and out in 45 min. or less with complimentary car wash. Been doing business with them for over 30 years. Always been treated great. in and out in 45 min. or less with complimentary car wash. Been doing business with them for over 30 years. Always been treated great. More

Professional-Courteus-Efficient We have bought several vehicle's from this dealership. Every experience whether it be sales or service we have been treated with upmost respect and p We have bought several vehicle's from this dealership. Every experience whether it be sales or service we have been treated with upmost respect and professionalism. More

Service on Car The people I dealt with were very courteous. The service was handled in a timely manner. They explained what was done. The car was clean when they The people I dealt with were very courteous. The service was handled in a timely manner. They explained what was done. The car was clean when they turned it over to me. The cost was reasonable. More

Fastest service ever-oil change Had an oil appointment took them 23 minutes to complete it and even gave me a complementary car wash. It felt like I had a NASCAR pit crew working on Had an oil appointment took them 23 minutes to complete it and even gave me a complementary car wash. It felt like I had a NASCAR pit crew working on my vehicle. I would strongly recommend them to anyone and will be returning for any future work. The staff is really friendly as well. Thanks and keep up the great work. More

oil change was ok took a bit to long for a oil change only reason i took it there was i had a free oil change. other then that i wouldn't have took it there was ok took a bit to long for a oil change only reason i took it there was i had a free oil change. other then that i wouldn't have took it there because they'er prices are very pricey they also lied to me about my car only using full synthetic More

Oil Change Called for oil change appointment at 10:30. I arrived at dealership at 10:25 and was back on the road at 11:15. They were very friendly and helpful. Called for oil change appointment at 10:30. I arrived at dealership at 10:25 and was back on the road at 11:15. They were very friendly and helpful. I will definitely return. More

Reassuring. Friendly Bought in to check if engine was running properly. Technician ran a scan and listened to my concerns. I left feeling the car is safe. No charge for Bought in to check if engine was running properly. Technician ran a scan and listened to my concerns. I left feeling the car is safe. No charge for peace of mind. More