John Hirsch's Cambridge Motors - Chevrolet Buick Chrysler Jeep Dodge RAM

Worst Experience Buying A Car in 58 years! Everybody was great at returning calls prior to the sale, but it's been a disaster ever since...and the worst customer service ever. Cashed our check the day af great at returning calls prior to the sale, but it's been a disaster ever since...and the worst customer service ever. Cashed our check the day after the sale, only to find out we couldn't get the title because they didn't have clear title to sell us the car (they were missing a signature). As we tried to get straight answers to resolve this issue so we could register the car, we never got returned calls. We always had to call them. They finally called yesterday to tell us the title was going to be "overnighted" . The title never showed up today. When we called to get tracking information from the lady in charge, no one answered the phone. Left a message, and as always.......no call back! On top of that, the truck broke down on the road one week later...resulting in an $1,800 repair! (It actually broke down in the middle of Nebraska, at night!) I asked the salesman for the records of what was inspected and/or repaired prior to the sale to try to get insight into what was done prior to our purchase, and magically he couldn't find them. Said he would get them for me, and again....no call back and no documents. Basically...We have had no response on anything from Cambridge Motors during this process. In addition, when I emailed Luther Automotive "customer service" today for help (they don't list a phone number), I got the same result. No call back, no response. Nobody cares once the sale is made. I would highly recommend you take your business "anywhere" else. This company doesn't know the meaning of integrity and customer service, they are obviously only in it for the quick sale! It might be a family run business, but it's not the kind of family I was raised in.👎👎👎 More

Everything was first class and it seemed Matt really cared about taking care of us. He answered all questions with good solid answers including one he had to consult with some one about the answer. Th cared about taking care of us. He answered all questions with good solid answers including one he had to consult with some one about the answer. The department manager (I have forgotten his name, I am sorry) was equally as helpful and caring. The only downer at all was the young lady who had us filling out paper work. It was late in the day and she probably was tired but she did not have the same caring attitude the others had and seemed impatient when questions came up. Over all a very good experience. More

Adam Nash is one of the most talented, compassionate, intelligent sales consultants I have ever worked with. He was tremendously helpful and ended up finding our perfect truck. Thank you so much!!!! intelligent sales consultants I have ever worked with. He was tremendously helpful and ended up finding our perfect truck. Thank you so much!!!! More

Adam provided super customer service, answered all my questions and when I picked up my Ram he helped with all the new features this truck came with really helped. Keep up the fantastic customer service. questions and when I picked up my Ram he helped with all the new features this truck came with really helped. Keep up the fantastic customer service. THANKS More

I had a Fantastic experience at Cambridge Motors!! I I had a Fantastic experience at Cambridge Motors!! I couldn’t be Happier with my Dodge Ram,, BigHorn!! Thank you Adam Nash!! You Rock Adam!!! I had a Fantastic experience at Cambridge Motors!! I couldn’t be Happier with my Dodge Ram,, BigHorn!! Thank you Adam Nash!! You Rock Adam!!! More

We came in for a Buick and left in a JEEP and could not be happier! Adam you are the best and we will be back be happier! Adam you are the best and we will be back More

I was greeted right away by Adam, he was so nice and helped me with all my questions, we did a test drive and I was sold. Would definitely buy another car or truck from this dealership and most definite helped me with all my questions, we did a test drive and I was sold. Would definitely buy another car or truck from this dealership and most definitely from Adam. More

My wife and I are old school car shopper's. Adam must be also as he came out to the lot to see if he could help us kick tires and answer any questions. He printed off the carfax report for the vehicle we we also as he came out to the lot to see if he could help us kick tires and answer any questions. He printed off the carfax report for the vehicle we were interested in and after reviewing it we agreed on a price and that was it. Nice and easy. We will recommend him to our family and friends. More

My search for a good vehicle started and ended at John Hirsch Cambridge Motors. Stared by looking on their web site on Monday evening found what I wanted. I started to chat then text and went in after wor Hirsch Cambridge Motors. Stared by looking on their web site on Monday evening found what I wanted. I started to chat then text and went in after work Tuesday and drove home in my 2015 Equinox. I'm very happy and satisfied. Thank you Adam Nash you were a tremendous help More

Adam was great to deal with. His follow up made my purchase happen. Everyone I spoke with was very helpful. They've got my future business. purchase happen. Everyone I spoke with was very helpful. They've got my future business. More