John Hinderer Honda

Tim and Chad were very helpful on a very busy day. I feel very good about the deal we arrived at for my son's first car very good about the deal we arrived at for my son's first car More

I would like to state that I am exceptionally happy with my new car and the service that I received from Chad Chesrown. My journey began by contacting Rob Stewart, the internet manager, who referred me to my new car and the service that I received from Chad Chesrown. My journey began by contacting Rob Stewart, the internet manager, who referred me to Chad Chesrown. We communicated and I was coming in to look at a used car. However, I posed the question, is it possible to get a new car. Chad was on that right away, asked me some questions, excused himself and returned with a new car setting at the door waiting for me to test drive. He stated he hand picked it out for me based on what he gleaned from our conversation. He did a thorough explanation of the cars details ... I was very impressed. Upon returning from test drive...I told him I was interested and he stated lets get the ball rolling. During this time, the computer had went down regards to financing, so we were waiting. As we were setting, sales persons stopped by and said Hello. All were very friendly. Chad came back with some numbers...I was not comfortable with the first set. I was asked a few more questions...he went back, the finance manager came out and explained about the computer being down...sorry for delay. If we could wait for a short bit...it will be up and he can give us some concrete numbers. All the while we were waiting, everyone was very nice. Needless to say, once paperwork was processed, they came and got me and told me they had beat the price I had set and I now have a brand new car. As stated above, I am extremley happy and have referred several persons to the dealership and quite proudly state where I purchased my car. To close, everyone that spoke with me (can't remember all names) was extremely polite and genuine. Thanks You!!! This is my official first ever brand new car! More

Chad was wonderful to deal with. He was the sole reason I purchased my car here. He is very friendly, loves his job and in general a nice person, and it comes in the way he treats his customers. He spent ove purchased my car here. He is very friendly, loves his job and in general a nice person, and it comes in the way he treats his customers. He spent over thirty minutes with me, showing me all the features of the car even AFTER I had signed the papers. He really went above and beyond to make my first car buying experience wonderful. After visiting 7 different dealers it was nice to find a sales man like him. He even called a few days later to check how I liked the car. If you are looking to purchase a new car I can not recommend Chad enough. Super great guy. More

John Hinderer Honda is not the upmost fit car dealership in the Columbus area. I am currently a college student who has just purchased his first vehicle from John Hinderer Honda and it could not have been a in the Columbus area. I am currently a college student who has just purchased his first vehicle from John Hinderer Honda and it could not have been a more worse purchase that i have ever made. The vehicle had two massive oil leaks, a slipping transmission, and ever since its purchase more and more problems arise everyday amazingly. They deny these problems and refuse to help in any manor. Due to the fact that i have to pay for these problems out of my pocket, I will be unable to attend college next semester. Thank you John Hinderer. I will never purchase anything, or do any business with you again. More

Chad listened and came through with a great deal for us. He put us in a car that meets our needs and we can also afford. He goes the extra mile for customer satisfaction! He put us in a car that meets our needs and we can also afford. He goes the extra mile for customer satisfaction! More

Ray looked for a vehicle for us for a few weeks. We met with him, spoke with him on the phone, he worked off the clock to find what we wanted. He was very friendly, hard working, and easy to get along with with him, spoke with him on the phone, he worked off the clock to find what we wanted. He was very friendly, hard working, and easy to get along with. He found what we wanted, and explained things so we could understand. He answered questions and if he did not know the answer, he sought out someone who was able to answer it. He allowed us time to discuss things and did not rush us. Ray was truly an amazing salesman. My husband and I Would Highly recommend him to anyone who is looking to buy a car. We couldn't have asked for a better experience. Thank you for giving us a great experience, we will definitely be back again. More

I spoke with Nathan Haughton on the phone prior to visiting the dealership. His professionalism and respect made my decision easy to return to John Hinderer, where I had leased a vehicle 6 years ago. visiting the dealership. His professionalism and respect made my decision easy to return to John Hinderer, where I had leased a vehicle 6 years ago. At that time, our experience was not very good and I said I would never go back. Not only did I go back, but I brought home a new CRV! Nathan and the sales manager, Jared, were exceptional and treated us well, they even included my 16 year old daughter in the conversations. I will definitely go to them first when it is time for our next vehicle. More

I don't want to write a novel here, but I think it's important to explain my experience in detail to relay to you to what great lengths this dealership will go to make a customer HAPPY! I was look it's important to explain my experience in detail to relay to you to what great lengths this dealership will go to make a customer HAPPY! I was looking for a 2012 Buick Verano! I know it is not a HONDA, but I was so discouraged with the poor sales representation at the Buick dealer that I was working with in Columbus that I voiced my concerns during lunch in Newark. The restaurant owner recommended to me Melissa Keith, who works as a sales rep at John Hinderer Heath. She stated "She'll find you whatever you need!" I was hesitant calling a Honda dealer, when trying to find a Buick, but I spoke with Melissa any way. From the very first conversation, I liked her personality and... she hit the ground running. I told her that I wanted this car in a white diamond exterior coat, with light colored interior, less than 7,000 miles, with a sunroof, and fully loaded. I told her the price I was willing to pay, which I knew was competitive. During the next several days, she and her team searched, searched, and searched - this car typically was made with the white diamond exterior with a butterscotch interior (YUCK!) She actually located the car two states away. She brought the car in, had it detailed (more thoroughly than before); had the car checked thoroughly by maintenance, and filled the tank. She called me, and I arrive at John Hindered to find a car with the EXACT specifications for which I requested. The car was prestine! The staff was welcoming - offering coffee to my husband, and a kid's center for my young daughter. The financial guy was honest and helpful. (I work in the financial/accounting world and know a dishonest "sales pitch" when I here one.) He recommended keeping with our local bank to help support the community, and he worked with that bank to get the low interest rate to which I was entitled. Best of all, they met the price I had specified to Melissa. I can't say enough AWESOME things about my experience. My husband will be buying his next car through Melissa for sure. YOU SHOULD GIVE HER A TRY! I would like to stop in and see Mr. Hinderer and thank him for his dedicated staff and professionalism. More

Had a great experience with our salesman Ray,he was not pushy and let us have time to discuss our decisions.Just ask for Ray Moore,and you will be as pleased as we were!!!! pushy and let us have time to discuss our decisions.Just ask for Ray Moore,and you will be as pleased as we were!!!! More

I received an ad in the mail promising some great trade-in prices and 0% interest on a new Honda. I was very spectacle about the deal so I called the dealership. I called and spoke with "ROB" & I exp trade-in prices and 0% interest on a new Honda. I was very spectacle about the deal so I called the dealership. I called and spoke with "ROB" & I explained EXACLY what I wanted and I didn't want to come in unless I qualified for the 0% interest on a new Honda. I never heard back so I called back, the young lady that answered said he was busy and he would call back, guess what happened? So I called back AGAIN! He said he ran my credit and it looks great come in! I was really excited about getting a new Honda and esp the 0% interest. Went into Hinderer Honda that day hoping to pick up where I left off. Nope I was tossed from one sales man to another, best part is I had to re-explain what I wanted EVERY TIME!!!! ZERO customer service. ZERO! So I started to get a little frustrated, but I chalked it up. Finally get all the silly stuff out of the way we started to look at numbers, they didn't make much sense. I had did the math on exactly what I wanted and how much it should cost me, even giving a little extra incase I didn't get the exact price for my current Honda. Nothing was making sense, I asked to look at the numbers and they tried to run me in circles again. I asked to see the numbers again, there it was! 2.9% interest, I asked why I was being charged interest? He said it was standard on the new Accords, but I explained I called asking EXACLY that. "Rob" said yes 0% interest on the NEW 2013 Accords on the phone earlier that day? This is exactly why I will NEVER buy from them, I have driven far distances to avoid Hinderer when I bought both my Accord and my CBR1000RR, and when I get my Ruckus and new Hybrid i will AVOID HINDERER and tell all my friends to do the same, they don't care about anything but to sell you a car. DONT WASTE YOUR TIME! More