John Hinderer Honda

I saw an appealing ad for a car in Cars.com. Nathan had taken the car in on trade and had driven it. What impressed me most was his candor in describing a front end problem with the car. I drove it, foun taken the car in on trade and had driven it. What impressed me most was his candor in describing a front end problem with the car. I drove it, found it exactly as he had described it on the phone, and bought it. I had my mechanic replace the front tires and do an alignment, and now the car is perfect. More

Even though Hinderer Honda had been getting pretty lousy reviews in the past I had no problems negotiating with the sales staff. Since 2003 my wife and I have purchased 4 new Odysseys and 5 new CRVs from t reviews in the past I had no problems negotiating with the sales staff. Since 2003 my wife and I have purchased 4 new Odysseys and 5 new CRVs from this dealership. In my lifetime I have negotiated for and owned 26 new automobiles. I have always negotiated a satisfactory price when it was time to trade in the 'old' car. This April I had a 2012 CRV with 12,000 miles on the odometer and 18 months factory warranty remaining. The sales staff acted as if I had never negotiated a trade-in and actually tried to steal my trade-in (according to their appraisal my mint condition Honda depreciated 30 percent in one year). The sales staff acted as if I was obligated to deal their way and they would not negotiate. John Hinderer and Joe Bertke are still two of my favorite people, although something has gone wrong at this dealership; the service department remains dedicated and competent, but the sales staff is not the Hinderer Honda that I have dealt with in the past, they are a parody of everything that can be distasteful at a dealership. I will never again visit this dealership. My former log in name was "crvguy". More

I came to John Hinderer very optimistic. I was looking for a used vehicle and wanted to trade in my car. This was going to be my first time buying a car on my own and trading the car I have been driving s for a used vehicle and wanted to trade in my car. This was going to be my first time buying a car on my own and trading the car I have been driving since i was 16. I met Nathan and he worked with me to get me into the appopriate car that fit my budget and my vehicle needs. I was more than happy with the customer service from everyone there especially with Nathan's help I drove off in a car that I was more than happy with. I would recommend to everyone that they check out the staff and inventory of this dealership. I myself have worked in the car industry and I know that it can be a challange to find a dealer that not only has excellent customer serivice but also that is able to get you into a car that fit's your needs. So cudos and I can't thank Nathan enough for making it easy and painless. : ) More

My daughter and I came to Hinderer to buy a Honda Accord. We dealt with Nathan on the deal. Nathan was wonderful to work with and very professional. He treated us with respect and explained everything in de We dealt with Nathan on the deal. Nathan was wonderful to work with and very professional. He treated us with respect and explained everything in detail. He helped us get a fair deal and a deal that we were happy with and left with a new car and felt good about it. He introduced us to the service manager for future needs and explained how that worked as well. Nathan is an asset to John Hinderer Honda as an employee. We will come back in the future and recommend Hinderer Honda to others. Thank You, Michael and Samantha Reed More

Tim was excellent to work with and has great communication skills. His preparedness and patience was extremely helpful throughout my visit. His personality and skills were key in our decision communication skills. His preparedness and patience was extremely helpful throughout my visit. His personality and skills were key in our decision to purchase a vehicle at John Hinderer Honda. More

John Hinderer Honda had the best prices on used CR-Vs, so it was well worth the trip from Columbus. Melissa was very friendly and helpful without being aggressive. She was very knowledgeable about the produc it was well worth the trip from Columbus. Melissa was very friendly and helpful without being aggressive. She was very knowledgeable about the product and provided a thorough explanation of how all of the features worked. She also made the negotiations process go smoothly, and we felt we received a great deal. The final price was below KBB and Consumer Reports. More

Right away they tried to talk me out of the car that was the only reason why i went, without showing me it. When they finally did show it to me as soon as i sat in it chad told me it was too big for me and the only reason why i went, without showing me it. When they finally did show it to me as soon as i sat in it chad told me it was too big for me and that i didnt like it. When really i was more then happy to be in it. I wanted to fiance through them, but could have very easily paid for the used honda in full with cash not getting a loan, but i wasnt about to tell a car sales man this when as soon as i meet him hes rude and not wanting to work with me. If im paying for your dinner or helping you with your car payment for the month the least you can do is be nice. I will never go back to buy a car from them because if your taking my money i need customer service, other than that im really upset that i had such a bad experience because the cars are great and all the extras are a wonderful plus. They really need to work with their customer service. More

We have been buying from John Hinderer for quite some time. And using their service. We have always had good experiences but nothing like the positive reception and great service we received from Sherr time. And using their service. We have always had good experiences but nothing like the positive reception and great service we received from Sherri. She greeted us warmly with a big smile and sensational spirit. She went above and beyond to assist us with our purchase of the Autobutler and Digishield. She was very educated on the products. She also told is all about the 6 months same as cash program so that we could afford to get the work done now without delay. John Hinderer, don't let this valuable employee go, she represents your company well and is very delightful. We will be back to visit her again. More

Love the performance and mileage of my honda accord. I wont deal with anybody but Sherri Cheney. She was very welcoming and has a smile and kindness like no other. wont deal with anybody but Sherri Cheney. She was very welcoming and has a smile and kindness like no other. More

Well, I came in for an oil change but after meeting Sherri and through her friendly service and smile I just HAD to have a NEW 2013 Pilot. She definitely was the highlight to this whole process. Her an Sherri and through her friendly service and smile I just HAD to have a NEW 2013 Pilot. She definitely was the highlight to this whole process. Her and the John Hnderer staff were very helpful and informative. Will have a customer for life. More