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John Hinderer Honda
Heath, OH
5,483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 22, 2018
Helpful & Very Patient As a small business owner I love being a patron of places within my own community, so working with John Hinderer was an easy choice. Justin led us to As a small business owner I love being a patron of places within my own community, so working with John Hinderer was an easy choice. Justin led us to Tonya and her help was very much appreciated as we worked through looking at a new-to-me vehicle and getting everything in order to walk out the door. Tonya was so patient in answering our questions and helping us look at options that were a good fit for us, and we were so grateful for her positive and happy attitude (and her patience!) throughout the whole process. Henry was so kind in helping us finalize the little paperwork there was since our financing was already established elsewhere, and he made us feel very welcome. Definitely a thumbs-up from us - thank you Justin, Tonya, and Henry! More
by E. Curtis
Employees Worked With
Justin Hinderer, Henry "Grady" Tiller, Tonya Helsel
February 22, 2018
Awesome customer service Friendly enviroment with no wait You will leave with a car and a great experience! Chris and Henry get the job done and are down to earth people. Friendly enviroment with no wait You will leave with a car and a great experience! Chris and Henry get the job done and are down to earth people. More
by danilynn
Employees Worked With
Henry "Grady" Tiller, Chris Banks
February 21, 2018
Very Helpful Sales and Staff It was time to turn in my lease and get a new car, and our sales person and staff were fantastic. Tonya made our experience easy and Henry in financia It was time to turn in my lease and get a new car, and our sales person and staff were fantastic. Tonya made our experience easy and Henry in financial made sure we got the best deal possible. More
by Mh
Employees Worked With
Henry "Grady" Tiller, Tonya Helsel
February 21, 2018
Awesome experience I talked with dustin for a few weeks looking for a used car within my budget. He kept me up to date on recent trade-ins and what they got from auction I talked with dustin for a few weeks looking for a used car within my budget. He kept me up to date on recent trade-ins and what they got from auctions. When he got the car I really wanted he contacted me immediately. When I came back in he was very welcoming, kept things real and was a no gimmick kind of guy. I didn’t feel pressured like at other dealerships in the area. I would highly recommend going though him! More
by SeanK102
Employees Worked With
Dustin Boucher
February 20, 2018
Exceeded our expectations! I was looking for a better car, and Hinderer Honda was my first stop. I told them up front that I was window shopping and learning about different ma I was looking for a better car, and Hinderer Honda was my first stop. I told them up front that I was window shopping and learning about different makes/models of cars. I had no intention to buy a car that day. It was my good fortune to work with David Lybarger. He is a careful listener, respected my preferences, and is an expert at addressing my objections. After evaluating several options that Dave presented, I purchased a new 2017 CR-V. It is an awesome car! I never bothered to waste my time looking at Buick, Cadillac, or Toyota. I am the newest Honda convert, all because of Dave and the Hinderer Team. Hinderer Honda is committed to providing excellent customer service. We were given a tour of the facilities. The Service Department offers every comfort of home, including beverages, snacks and WiFi. The best part of buying a car from Hinderer Honda is their people. We watched the employees interact with each other. They help each other, display respect and friendship, and work together to give customers a memorable experience. it is obvious that Hinderer Honda is a great place to work because their employees are happy to be there. We were surprised when many of the management staff stopped to welcome us and introduce themselves. They all made us feel welcomed and valued. Jim Brown was our Finance Manager. His knowledge and friendliness made the tedious paperwork process quick and painless. Jim deserves a gold star for patiently answering all my questions. Hinderer Honda makes buying a new car a pleasant experience. Learning to use all the new bells and whistles on the new car is something else again, especially for folks whose first car was started with a hand crank. No worries here - Matt Burgoon came to our rescue. He was patient with us, translated the new technology into words we understood, and made sure we could demonstrate how to use the new features. If you want a great car, a great deal, and great people, Hinderer Honda is the place for you. More
by Sweet ride
Employees Worked With
Jim Brown , Bill Goodrich, Michael Dixon, Matthew Burgoon, Justin Hinderer, Henry "Grady" Tiller, David Lybarger
February 20, 2018
Best Customer Service The salesman, Ron Strong, the financial officer, Henry, & all the other people we met, went far & above what is expected of them, to get us in to our The salesman, Ron Strong, the financial officer, Henry, & all the other people we met, went far & above what is expected of them, to get us in to our new-to-us, Honda CR-V. They met our needs & got us into a beautiful vehicle. It had been 10 years since we purchased a new vehicle & we are truly glad we went to John Hinderer Honda. More
by Sharon
Employees Worked With
Ron Strong, Henry "Grady" Tiller
February 19, 2018
Friendly, helping service! Everyone was helpful and friendly From beginning to end without being pushy. They helped and answered all my questions. Didn't let me settle and helpe Everyone was helpful and friendly From beginning to end without being pushy. They helped and answered all my questions. Didn't let me settle and helped me keep searching for the right vehicle until we found just the right fit! Thank you so much! More
by LISA WOLFE
Employees Worked With
Bill Goodrich, Matthew Burgoon, Henry "Grady" Tiller, David Lybarger, Tom Diggs
February 18, 2018
Excellent Car Purchase Experience Our recent car purchase at John Hinderer Honda was Outstanding in every way!! We felt that our business was appreciated and we left feeling valued. Fr Our recent car purchase at John Hinderer Honda was Outstanding in every way!! We felt that our business was appreciated and we left feeling valued. From the moment we walked in the door until we drove away in our Pilot we received excellent, personal service from every department. Buying a car has never been so painless! We were very satisfied with the price of our new car and the value given for our trade. Chris Banks, Michael Dixon and James Brown went above and beyond...even staying late on a Friday night. We highly recommend John Hinderer Honda! More
by Greta444
Employees Worked With
James Brown, Michael Dixon, Chris Banks
February 18, 2018
Great overall experience The dealership listened to what we wanted in a vehicle and worked with us on the price to get the deal done. Thanks for the help and experience. The dealership listened to what we wanted in a vehicle and worked with us on the price to get the deal done. Thanks for the help and experience. More
by PilotEliteOwner
Employees Worked With
Michael Dixon, Jason Needles, Susan Harder
February 18, 2018
Re-discovered a great dealership and value. I was searching for a used 2006 CR-V for my daughter and found one on John Hinderer Honda's website with 126,000 miles. Scheduled a test drive on-lin I was searching for a used 2006 CR-V for my daughter and found one on John Hinderer Honda's website with 126,000 miles. Scheduled a test drive on-line Friday night, after hours, and received a confirmation phone call shortly after they opened the next morning. At arrival, we greeted by Curt Purdy who showed this car and coordinated our test drive. After the test drive my daughter decided she did not want the CR-V and Curt recommend two other possible options based on mileage/condition, ownership history, and our budget. In the end we decide on a 2007 Civic Coupe, Curt recommended, with a complete CarFax service history from Honda dealerships. What I appreciated was Curt's relaxed approach, and he provided good options based on what we were looking for without pressure that I have experienced at other dealerships. The Civic was fairly priced without the 45-60 minutes of back and forth negotiation I experienced at Lindsay Acura on my older daughters used car purchase. I "re-discovered", John Hinderer Honda from our new 2005 Honda Pilot purchase, which was also a good experience, as they gave us a very fair trade-in for old car, and completed the necessary paper work smoothly. We live 50 miles from John Hinderer Honda, but it was definitely worth the trip! More
by Mike
Employees Worked With
Curt Purdy
