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John Hinderer Honda

Heath, OH

4.7
5,483 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,483 reviews

September 05, 2018

Very informative, very satisfied I had Joseph Vericella as my salesperson. He was very nice, helpful and didn’t stop until he found the right vehicle for me. He told me he was new to More

by auto car 6075
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dixon, Justin Hinderer, Tom Diggs, Joseph Vericella
Sep 06, 2018 -

John Hinderer Honda responded

Thank you so much! We appreciate all the kind words and we will continue to try our best to provide that level of satisfaction.

September 05, 2018

Friendly Great customer service, knows the products in stock. All the staff was there to answer any questions I may have. The customer lounge is an excellent t More

by Darrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Strong, Tom Diggs
September 05, 2018

Tonya, Henry, and the team pulled out all the stops! Our situation was challenging, but Tonya, Henry & the team worked with us to get the best vehicle for the best deal. Honda buyer for life! More

by A_JF98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "Grady" Tiller, Tonya Helsel, Curt Purdy, Kristen Pearson
September 04, 2018

Absolutely amazing customer service! This was by far the best car buying experience ever! I had a difficult situation and my team worked so hard to get me into a new car. They were so fri More

by Courtney1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hinderer, Tonya Helsel, Tom Diggs
September 02, 2018

Awesome My experience with everyone I worked with was awesome! Everyone was friendly, knowledgeable, and willing to help! Thank you for making my dream of o More

by Trace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "Grady" Tiller, John Lee, Gracie Lusk, Kristen Pearson
September 02, 2018

Best experience! We've purchased our fair share of vehicles. It can be a huge hassle. Chris made it very easy, and really helped us in any way he could. We felt like w More

by Agallagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Purdy, Chris Banks
August 30, 2018

Joseph was amazing!! Joseph helped me make the purchase of my GMC Acadia . He was amazing start to finish. We have bought and sold many cars and this was by far the easies More

by Miller36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Vericella
August 27, 2018

Smooth, fast, nice people First off, I ask a 1000 questions. Kara answered every question with a positive attitude. She understood it was not about anything other than making m More

by CookFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Parra, Kara Crampton, Gracie Lusk
August 22, 2018

Misleading We purchased a brand new vehicle and was told by Tonya our sales rep that Lyndsay Hond boost their prices to give a 0% Rate 72 mo. We decided to trust More

by Joe
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bill Goodrich, Michael Dixon, Justin Hinderer, Joe Bertke, Tonya Helsel, Craig Sims, Nate Mercer
Aug 23, 2018 -

John Hinderer Honda responded

Joe, I totally understand your concerns and we certainly want you to understand all the terms of your purchase and ultimately be just as satisfied with your new Honda as you are the service of our team and the financing terms. There is not ANY lender that offers 0% financing on your new HR-V. Unfortunately, some of the advertising out there sounds great until you examine the fine print. Lindsay Honda offers 0% financing and in the disclaimer it states "Dealer contribution will impact consumer cost." This just means that the dealer may add the "cost" of the financing back to the original price of the car. If you like we are more than happy to provide you the same terms. Please feel free to ring me so that we could adjust your financing terms or just to chat about your experience. We appreciate your business and thank you for your feedback. Regards, Justin H 740-522-1106

August 21, 2018

Never been happier! The whole process was upfront and amazing. I was informed of everything going on at all times! Taylor was an AMAZING sales man! Not pushy, understood More

by megmcdaniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill in finance and Zack the Honda Genius , Justin Hinderer, Henry "Grady" Tiller, Taylor McIntosh
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