
John Hinderer Honda
Heath, OH
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I believe that imagination is stronger than knowledge. The essential lesson I've learned in life is to just be yourself, as I did walking into the dealership. The way we experience the world around us as h The essential lesson I've learned in life is to just be yourself, as I did walking into the dealership. The way we experience the world around us as human beings is a direct reflection of the world within ourselves. I can only say nothing but extreme professionalism walking into this dealership. Smiles, how approachable everyone was, and being very open and upfront. If I could give more stars I would. Not like other dealerships where its cut/dry and just business. As expressed before, by far the best experience and I give 10stars. Mahalo SGT William Anderson US Army More
Friendly, effecient, fair. My family has purchased several vehicles over the last few decades. This was undeniably one of the top two most pleasant transactions. I despise the w My family has purchased several vehicles over the last few decades. This was undeniably one of the top two most pleasant transactions. I despise the way cars are purchased these days with the deal bouncing from one person to the other but this was painless and timely. We will be back! More
Wes Cline's horrible experience Customer service and sales are horrible! My son made his first vehicle purchase here, to start off he was told they had a 2013 KIA Optima they could s Customer service and sales are horrible! My son made his first vehicle purchase here, to start off he was told they had a 2013 KIA Optima they could sell him and pulled around in a 2011 Hyundai Sonata which he was ok with that but they had just taken this car in, it had a broken headlight and had not been serviced. They were to replace headlight as part of the deal which took him over a month and several attempts to schedule, then tag and title issues were delayed beyond expiration because they wrote the wrong mileage. He also has extended warranty on the car purchased at dealership. Well a few thousand miles later the car starts dying on the highway and he called the dealership and they said he had to call warranty company or go to Hyundai dealer, meanwhile my son changed the oil and filter because it looked pretty bad since the dealership didn’t service the car thinking maybe this may help. The stalling was intermittent. A week after oil change the car is half a quart low on oil and the rods or rod is knocking. Look it up on internet and find there was a recall for this which will be covered by Hyundai since it has less than 120,000 miles but they won’t cover a rental car up front. So we called the dealer to ask for a rental car, I feel that this the least they could do since they sold a car that hadn’t been serviced and they said no they won’t. I argued the point that a reputable dealer would have changed the oil and possibly seen the metal shavings in the oil meaning hard part failure and would not have sold the car. This is not an organized nor reputable dealership that stands behind their merchandise More

2010 Nissan titan Kara Crampton was amazing she made sure I left with a good truck for my first loan I’d do it all over again she was the hardest working individual I’v Kara Crampton was amazing she made sure I left with a good truck for my first loan I’d do it all over again she was the hardest working individual I’ve ever ran into at the dealership ! More

Great Experience and Friendly Staff! :) Thank you Chris for your time and assistance. You made my car shopping so much easier and fun compared to my past experiences. Great friendly staff :) Thank you Chris for your time and assistance. You made my car shopping so much easier and fun compared to my past experiences. Great friendly staff! More
2011 Honda Pilot purchase Ron was very attentive and helped me find a pre-owned Pilot I needed after a terrifying accident where my former Pilot was totaled. I appreciate all Ron was very attentive and helped me find a pre-owned Pilot I needed after a terrifying accident where my former Pilot was totaled. I appreciate all he did to expedite the process and make the best use of my time. Zach was also helpful in coming to pick me up from my workplace the day of delivery and took the time to explain the vehicles features thoroughly. I always will use John Hinderer Honda for my vehicle purchase and service needs! Keep up the outstanding work! More
Tonya Was Amazing! I was in an unfortunate situation and the staff at John Hinderer was simply amazing, especially Tonya and Kurt, they went above and beyond to make sur I was in an unfortunate situation and the staff at John Hinderer was simply amazing, especially Tonya and Kurt, they went above and beyond to make sure my situation was handled quickly and effortlessly. I would recommend John Hinderer to anyone looking to purchase a Honda, they are THE BEST! More
Tonya was very knowledgeable and helpful in selecting the right car for me! John Hinderer has a great selection of vehicles and I would highly recommend this dealership. in selecting the right car for me! John Hinderer has a great selection of vehicles and I would highly recommend this dealership. More
Quick informative friendly professional knowledgeable staff Great customer service with knowledgeable staff on hand. Would definitely recommend this location and sales man Chris. I am a very indecisive person a Great customer service with knowledgeable staff on hand. Would definitely recommend this location and sales man Chris. I am a very indecisive person and he was very patient and understanding while my husband and I took the time to make the best decision for our family! very satisfied with our 2018 hrv! More

Very informative, very satisfied I had Joseph Vericella as my salesperson. He was very nice, helpful and didn’t stop until he found the right vehicle for me. He told me he was new to I had Joseph Vericella as my salesperson. He was very nice, helpful and didn’t stop until he found the right vehicle for me. He told me he was new to the job, but personally I thought he had been selling automobiles for several years, with the knowledge he had. He was very informative, polite, and helpful! I would definitely recommend him. Also everyone I came into contact with there was very nice and helpful:) I also had a girl set up my radio stations and Bluetooth but I don’t remember her name. She also did a great job doing that. More