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John Hinderer Honda

Heath, OH

4.7
5,483 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,483 reviews

November 15, 2018

Love my Pilot! I was looking at several different 7 passenger vehicles but my mind and heart kept coming back to the Honda Pilot. I test drove it and was very happy More

by Kelly W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dixon, Matthew Burgoon, Alexis Waldren, Miguel Parra
November 14, 2018

Happy With John Hinderer Honda I am so pleased with coming here, i was offered such better deals and vehicles than previous places i have purchased from and love the customer servic More

by Krissy1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Burgoon, Henry "Grady" Tiller
November 14, 2018

Excellent, fast and efficient Chris was passionate about helping us find the perfect car for our 16 year old daughter. He was great from the introduction to the test drives to get More

by ddawson17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Banks
November 14, 2018

Amazing As a first time buyer, Jordan and Henry made my experience so great. They were friendly, caring, and the process was very smooth. I cannot say enough More

by Cheyenne.farris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "Grady" Tiller, Robert Jordan Smith
Nov 16, 2018 -

John Hinderer Honda responded

Thanks so much for choosing John Hinderer Honda for your first-ever new car! We will be here for you for anything you need in the future, and we will see you back for those free car washes and services! All the best!--Justin H.

November 13, 2018

Great place to do business I went into the dealership wanting a specific car. After dealing with banks, realized I wasnt able to without having money down. Instead of walking ou More

by Ryan_614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Vericella
November 13, 2018

Worst experience ever We tried to work with this dealer two different times in the last month. They lied about the number of hard pulls on our credit. They said we were app More

by Snow@0810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Diggs, Michael Hall
Nov 13, 2018 -

John Hinderer Honda responded

Thank you so much for your feedback regarding your experience at our dealership. We certainly understand how difficult it can be to navigate the world of custom auto finance and we are so sorry if we didn't meet your expectations. Bad things sometimes can happen to good people and sounds like you have experienced more than your share. Often times the lenders may direct us in ways that may not necessarily meet the needs of our clients and I apologize if we were not able to accommodate your specific situation with the car of your choosing. We are always committed to helping those in need and are willing to work with you in the future to help find you the car that may fit your situation better. Our inventory changes daily and we may have get a vehicle in that satisfies both your needs and that of the lenders. We look forward to hearing from you.---Justin H. 740-522-1106

Nov 13, 2018 -

Snow@0810 responded

We received a phone call eariler that made it clear you would not help us. This should have been done day one instead of wasting our time. We have an existing loan for a car that the insurance is paying off ( I have proof) yet that was cited as an issue. There are also 12 new hard pulls on my credit which I was assured would not happen. You did negative damage to my credit that any other place I go will see. Your people lied plain and simple.

Nov 14, 2018 -

John Hinderer Honda responded

We certainly understand your frustration and also the need to get a new piece of transportation after your accident. JHH companies would like nothing more than to offer you the opportunity to purchase a new automobile, however we will not be making the the loan directly to you as we would use a lender. As such, it is ultimately the lender's decision after they decipher all the available information, not ours unfortunately. How can we help you at this point? We certainly would be willing to work on finding you a solution to your automotive needs. Thanks again---Justin H.

November 10, 2018

Excellent Customer Experience I was very satisfied with the way my salesman Dustin Boucher. He worked with me all the way to make sure the deal happened. At first I wasn't sure t More

by bwinrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Boucher, Justin Hinderer, Curt Purdy, Zach Weisend
Nov 16, 2018 -

John Hinderer Honda responded

Thank you so much for the opportunity! We are so glad that you gave an "extended" opportunity to get everything in order for you:) Enjoy your new Pilot in great health sir, and we will see you in here soon!---Regards, Justin H.

November 10, 2018

2nd purchase at John Hinderer Honda Rob was able to get me what I wanted, in a price that I could afford. The team went to bat, to make it work for me. Happy with my purchase. More

by Krissymomof3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Strong, Miguel Parra, Noah Barnett
November 10, 2018

Great compassionate people I am so pleased with the experience I had with Ron Strong and the Honda family. He patiently helped review all my options and I was able to make the b More

by Ruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Strong, Alexis Waldren, Miguel Parra
November 09, 2018

This was such a better experience than Mathews Ford This was an amazing experience. Kara, our sales person, was very straight forward and let me know what I could get and she was very nice while doing s More

by Matthew1345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "Grady" Tiller, Kara Crampton
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