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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

January 30, 2019

had service work done Service was quick and the service staff was very friendly and helpful as he explained everything that needed to be done. Waiting area was clean and ve More

by JIMSARTORI1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hinderer, Henry "Grady" Tiller, Kristen Pearson, Kylee Patterson
January 30, 2019

They took excellent care of a difficult customer Yes, I consider myself a difficult customer, and picky. I first took a car home, and after messing with it, it was not what I had hoped. Not their fa More

by KATHINFLORIDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Goodrich, Henry "Grady" Tiller, Curt Purdy
January 30, 2019

Service My back latch of my Odyssey was not working during cold days so I took it in to get fixed. Jerrod took care of the situation even with a small hiccup More

by MHOAR7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrod Ridgeway
January 30, 2019

Excellent Car Buying Experience Everyone at the dealership was so kind and helpful! They have got a customer for life! I have told others that I know to check out this dealership! More

by keeleybrown92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "Grady" Tiller, Jason Waldren
January 30, 2019

Professional, comfortable and simple One of the easiest car buying experience ever. No high pressure, simple process with sales staff and quick closing without the normal car buying hassl More

by flysouth42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Goodrich, Taylor McIntosh, Eric Stephenson, Brittany McClaskey
January 30, 2019

Sale of a CRV Was sold an 08 Honda CRV. The people I worked with for friendly and helpful although the finance department took more time than I thought was needed More

by oarnott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Keith, Miguel Parra, Eric Stephenson
January 30, 2019

Oil change Great service. Especially the little man in the office Jake. And savanna was a pleasure to work with. Express is a friendly group of people. Like work More

by J.mccort17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bertke
January 30, 2019

Great customer service We took my car into John hindear honda for the body shop. It had a tree fall on the back part of it. They got it right in. When we got it back it had More

by kennedy7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
January 30, 2019

Scedualed oil change Very polite,helpful with any of my questions ,,would recommend to people I know and look forward to do business with the service dept.again in the fut More

by diamond_dp99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr.Phillips. service dept.
January 30, 2019

Car broke down the day after I bought it. Don’t come here. Zach my salesman is a crook, he wouldn’t answer my messages when my car broke down and was not very kind at all. Don’t come here More

by Jkuhn14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Goodrich, Justin Hinderer, Zach Weisend
Feb 05, 2019 -

John Hinderer Honda responded

Jkuhn, Thank you so much for your feedback on your vehicle purchase experience. We are so sorry that the car had the issue with the transmission. Of course we never want a client to experience a mechanical failure ever let alone after one day. Despite our efforts, you can't always predict a mechanical failure of that kind and we are really sorry that it happened. Despite putting a new transmission in your car, we know it was a super time waster for you and are really sorry it happened. Please let me know when you want to bring it back in for that Free detail. Thanks for taking all the time on the phone and I appreciate your feedback. Justin

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