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John Hinderer Honda

Heath, OH

4.7
5,483 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,483 reviews

January 30, 2019

Car broke down the day after I bought it. Don’t come here. Zach my salesman is a crook, he wouldn’t answer my messages when my car broke down and was not very kind at all. Don’t come here More

by Jkuhn14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Goodrich, Justin Hinderer, Zach Weisend
Feb 05, 2019 -

John Hinderer Honda responded

Jkuhn, Thank you so much for your feedback on your vehicle purchase experience. We are so sorry that the car had the issue with the transmission. Of course we never want a client to experience a mechanical failure ever let alone after one day. Despite our efforts, you can't always predict a mechanical failure of that kind and we are really sorry that it happened. Despite putting a new transmission in your car, we know it was a super time waster for you and are really sorry it happened. Please let me know when you want to bring it back in for that Free detail. Thanks for taking all the time on the phone and I appreciate your feedback. Justin

January 30, 2019

Walk-in service need, Excellent! Ready to leave for a trip, noted an issue with a front wheel. Stopped at Hinderer Honda - Service Dept. Jason, said they could work it into their exp More

by JLBILLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in Service, Joe Bertke
January 30, 2019

Professional, courteous, and timely I absolutely love Hinderer Honda in Heath! They have great amenities in the waiting area (including a children’s room), and the staff are top-notch. T More

by AMY.PEIRANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
January 30, 2019

Service appointment What started as a regular service appointment which I was forwarned would be expensive because of the mileage turned into a weeklong event because of More

by NHOAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in the Service Department
January 30, 2019

Wonderful Jason Culver and his team do an outstanding job in the service department at John Hinderer Honda! Attention to detail and consistent, friendly service More

by paul.thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Culver
January 30, 2019

oil change i had a certificate for a free oil change &.they also gave me a complimentary car wash ,which lookd fabulous.! when they finishd he had a printout of More

by DWNGMIBST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i dont remember their name,but they were in the express dept,
January 30, 2019

Fast, friendly crew - comprehensive work I bought my Civic and CR-V new from Hinderer Honda and have had the vehicles maintained there exclusively ever since. I really appreciate the fact tha More

by tim98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service advisor
January 30, 2019

Awesome experience every time. Tonya is as good as they come. Always friendly, smiling and accommodating finance guys are fantastic. They make buying a new vehicle effortless. Def More

by JAYWHITEHEAD1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hinderer, Joe Bertke, Tonya Helsel
January 30, 2019

Collision Center Experts When I arrived at the collision center I was met by Julie, she was another professional at Hinderer Honda I have been a career Honda owner and am alw More

by dhook8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach, Julie, Joe Bertke, David Lybarger
January 30, 2019

Great dealership. Great dealership, staff and service, fantastic waiting area and very welcoming atmosphere and always treated with respect. I would definitely recomme More

by Kobe Fox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Dirnbirer, Matt Pinion., Joe Bertke, Tonya Helsel
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