Back

John Hinderer Honda

Heath, OH

4.7
5,483 Reviews

1515 Hebron Road

Heath, OH

43056

Directions

By Type

Showing 5,483 reviews

February 01, 2019

rip me off, over charged me I have free oil changes, but when I had it serviced they charged me for it and held my keys until I paid, then later when I complained to higher ups t More

by RAYT333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Bertke
Feb 05, 2019 -

John Hinderer Honda responded

Thank you so much for your comments on your service even if they are hard to hear. Was your vehicle in the shop here over 2 years ago (2017) for an oil service? If you like please give me a ring and I would be happy to connect with you on your service. I would be more than happy to make sure that you are refunded any $ that you are owed. Please give me a ring. Justin 740-522-1106

February 01, 2019

Wonderful Great experience and friendly service people A nice and clean dealership The customer waiting area was exceptional Qualities hard to find in a dealers More

by Ranger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Savanna , Shelby Freeland
January 31, 2019

Frustrated but trying not to give up hope ! Cars are complicated and they are doing their best to fix mine. They are standing behind their work. So that is the best i can hope for. Jason h More

by 2009Acurardx!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Culver
January 31, 2019

My car purchase. Friendly and courteous greeting when I walked in the door. Introduced to a Sales Representative who listened to what I wanted and was given a test dri More

by gary_tana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Keith, Justin Hinderer, Miguel Parra
January 31, 2019

Service appointment In and out with no problems. Great service. I also enjoyed the coffee and doughnut and the friendly lady who brewed the coffee for me! More

by twosaints
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept., Kara Crampton
January 31, 2019

Positive experience This was the best experience I have ever had when purchasing a car! Everyone at the dealership was very efficient and helpful. Good experience. Also More

by kate49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Purdy, Taylor McIntosh, Noah Barnett
January 31, 2019

Oil change indicator light came on the same afternoon. The oil change indicator light indicated only 15 % oil life remaining after I had just paid yo have the oil changed. I am at a loss as to why. At any More

by Civicservice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not remember.
Feb 05, 2019 -

John Hinderer Honda responded

Thank you so much for your comments on your recent oil service. It sounds like the reset on your maintenance minder didn't take or wasn't done?? Would it be more convenient for us to send someone to your home or office to complete that for you? We certainly know how valuable your time is and hate to take anymore. Please let me know how we can knock it out for you. Thanks, Justin 740-522-1106

January 30, 2019

Great Facility Have been going there for years. Every visit has been excellent and have never had any problems. Service staff is very knowledgeable and profession More

by DANHARESR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Farrington
January 30, 2019

What Customer Service is all about! Mr. Jason Culver attended to my automobile needs along with other service department employees. I could not have asked for better, more efficient, pr More

by pat38gab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Culver, Service Department
January 30, 2019

Car Buying Experience I was treated as a valued customer the minute I walked in the door. I knew the car that I wanted when I went in and was able to make what I feel like More

by ekufb79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hinderer, Henry "Grady" Tiller, Kristen Pearson, Kylee Patterson
...
482
...