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John Hinderer Honda

Heath, OH

4.7
5,483 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,483 reviews

February 12, 2019

Fantastic I went in with no credit and a low down payment. They definitely made sure they helped me the best they could and got me into a nice 2016 Honda Fit. Z More

by CALEB.J.HULL2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Foster, Zach Weisend
February 12, 2019

Oil change/Tire rotation I scheduled an oil change and tire rotation. Jacob did an excellent job setting my expectations. I was quoted an hour to complete the service and he d More

by jsimon33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer
February 11, 2019

New lease Efficient and informative. I went in to the dealership based on lease information on the web site with 2018 models and disappointed none were avail More

by teresakaroll27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Purdy, Taylor McIntosh
Feb 11, 2019 -

John Hinderer Honda responded

Thank you so much for sharing your experience with us! Unfortunately, we sold the majority of our 2018 models during our Year-End Sale....The REAL SALE. We would be happy to help you with our 2019's as we have special programs on most models in-stock. We do now offer our Hinderer Advantage Program that wasn't available during most of 2018 that offers a ton value that should more than make up that ground....Please give me a ring to discuss. Justin 740-522-1106

February 11, 2019

Jason and Jay are awesome Always Hinderer Honda great intake service Jason great tech Jay whitehead,always take care me and my vehicle. They care about people. Thek you very mu More

by MHUFF43186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Waldren, Jason Needles, Jay Whitehead
February 11, 2019

Amazing Experience Just want to thank Chris Banks for helping me get this beautiful ride. I was in a tough spot with motor issues on my previous vehicle and he made this More

by Kolecraig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "Grady" Tiller, Chris Banks
February 11, 2019

I’ll never be back Prices tripled. Tried to tell me I have extreme tire ware on brand new tires. Going to fix while getting oil changed. Told them the tires are new. Lat More

by ASHERRIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brayden Cruit
Feb 12, 2019 -

John Hinderer Honda responded

Aaron, Thanks so much for your feedback on your recent service experience at our dealership. Im really sorry if we didn't meet your expectations. We work really hard on providing our customer's with the best experience and it doesn't always go according to our plan. I was curious how long it has been since you have been in for your last service? After our dealership remodel in 2016, we elected to only provide our customers with Mobile 1 Synthetic Oil services instead of conventional oil because we feel its a much better product. In doing so, we offer our fully synthetic oil services for $34.95 and it has been a great for our clients. Are you sure you didn't have some additional services beyond just the oil? As far as our car wash goes, it is brand new and can't recall that last time we had an operational issue with it? We have been forced to shut it down several times in recent weeks as the temperatures are too low for safe operations with our client's cars. We'd love to have you back again if given the opportunity, even if you decide not to use our service facility you are more than welcome back for your complimentary car washes any time. Thanks again, Justin 740-522-1106.

February 11, 2019

Great buying experience and great value I purchased the used vehicle that I went to John Hinderer Honda to look at. The buying experience was awesome and the price I paid for the vehicle was More

by Mort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hinderer, Miguel Parra, Chris Banks
February 10, 2019

Got new car wasn't expecting too but great deal Very great salesmen very friendly helped me out a lot very friendly would recommend him to anyone he needs a promotion tbh my wait time was long but t More

by Chad4112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lybarger
February 10, 2019

New to us truck Drove from around 2.5 hours away. Customer service was through the roof!!! Was sent over 30 pictures with details as well as walk around video descri More

by Jbousman88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lybarger, Taylor McIntosh, Kylee Patterson
February 10, 2019

Great customer service We worked with Dave today and he was super helpful with showing us how we could get into a newer car even though we didnt think it would ever be possi More

by Messina2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "Grady" Tiller, David Lybarger
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