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John Hinderer Honda

Heath, OH

4.7
5,483 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,483 reviews

February 20, 2019

Repair The service department identified the problem they had a part available and repaired my vehicle quickly and I was back on the road I have dealt with H More

by RANDYTIPTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Culver
February 20, 2019

Great salesman and service This was our second time purchasing from John Hinderer Honda. Easiest car buying experience we’ve had. Our salesman was friendly, and easy to work wit More

by Ccomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Purdy, Taylor McIntosh
February 20, 2019

Very proffesional Very helpful and personal service would recommend 10/10. Got the cars for me and brought them into the garage for me to see instead of having to go in More

by noah11251
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Helsel, Glen Foster
February 20, 2019

Great Friendly call. Flexibly in allowing me to stop in. Quick drop off with an offer for a ride home. Timely turn around on finishing the job. The car wash More

by MIKEFLYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer
February 20, 2019

seeking service elsewhere Made an appointment, showed up 10 minutes early, was told they are busy it would be an hour and half before they would get my car in. I cancelled the More

by GHEADLE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know
Feb 21, 2019 -

John Hinderer Honda responded

Thank you so much for your honest feedback. We understand how important your time is and how hectic most folks' schedule is today. You're right, we were behind when you came in for your appointment and we are so sorry. Unfortunately, we had a repair/service not go as planned just before you arrived and it set us back for a few hours. We normally have some flextime built into our schedule to accommodate those issues, however it wasn't enough on a really busy day for us:( We'd love to have you back and I would be happy to offer you an additional service complimentary on your next visit. Thanks! Justin 740-522-1106

February 20, 2019

Oil Change, Tire Rotation and Fuel Pump Cover Recall Was happy to get in early when I arrived before my scheduled appointment (thanks, Jason!). Staff is courteous, and it’s worth the drive from Columbus More

by SARAWARNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Culver, Andrew Daubenmire
February 19, 2019

Sales Person Was Great We had come to purchase a car in December, the car seemed to be a "lemon". In the first 5 weeks of purchase, we only had/drove it for approx 7 days. More

by bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dixon, Justin Hinderer, Miguel Parra, Chris Banks, Matt Baker
February 19, 2019

Happy Customer David was very helpful and entertaining throughout the whole process. I would definitely come back to him again when I’m looking for my next car. More

by TimSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lybarger
February 19, 2019

Good service, they always take care of me Always good service. They fix only what's wrong. Usually wait for my car and they always get my car back quickly and washed. Would recommend to others More

by DGUTTEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Daubenmire
February 19, 2019

Great time frame. The times they gave me on service quotes we're spot on, they get the job done on my car when I need stuff done in a timely manner, I have no complaint More

by andersonc72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Stephenson
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