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John Hinderer Honda
Heath, OH
5,483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 23, 2019
Honest people committed to taking care of customers We had a great experience purchasing a preowned vehicle at John Hinderer Honda in Heath. Our sales guy Chris was great, the finance process was quick We had a great experience purchasing a preowned vehicle at John Hinderer Honda in Heath. Our sales guy Chris was great, the finance process was quick and easy and everyone was courteous and friendly the minute you walk in the door. We will definitely make the drive back for future vehicle purchases. More
by Bub490
Employees Worked With
Justin Hinderer, Henry "Grady" Tiller, Chris Banks
February 23, 2019
Update: They Listened!! Exhaust fumes Justin Hinderer personally called me to discuss the issue I was having. He and I discussed the lack of communication and he brought our newly purchase Justin Hinderer personally called me to discuss the issue I was having. He and I discussed the lack of communication and he brought our newly purchased used car back into his store, gave us a courtesy car and is helping us get it repaired. He has no idea how much this means to me that he listened, cared, and took action. As well as, standing behind the products he sells! Thank You so much! Less than 12 hrs after buying a $15,000 used car from this company my husband I noticed intense exhaust fumes in the vehicle. we called Honda and explain to them what was going on and they were quick to have us bring it in. They looked it over and sent it to the Ford dealer to have their input. after having to track down information because no one got back to us they explain to us there was repairs that need to be made for the water pump and exhaust manifold. They also told us that we were responsible for these repairs. We explained to them that we did not feel that was fair after just spending that kind of money in their establishment. they did nothing to make the situation right there for we had to go pick up the car and take it to other places to get quotes for repairs. Come to find out there is no exhaust manifold it's all contained in the engine and what the problem was was the water pump the vacuum pump and there was a very visible crack in the catalytic converter. So on top of the $15,000 we spent at this company we now have to go out and get $2,000 worth of repairs so the exhaust fumes don't hurt my family. Thanks but no thanks. *** In response to their reply....I was told a service quote was being prepared for me. I asked am I responsible for these charges? And was told "well there is no lemon law in Ohio" When my husband showed up to get the car the next day there was no service quote put together! And we we're told we had to pay for it! Hence the reason I started crying on the phone before I hung up! More
by Hlash
Employees Worked With
Justin Hinderer, Joe Bertke, Henry "Grady" Tiller, Jason Waldren, Craig Sims, Matt Baker
February 23, 2019
Excellance all Around All the staff was very knowledgeable, easy to work with and eager to please. A well organized team. A true pleasure to work with on the purchase of All the staff was very knowledgeable, easy to work with and eager to please. A well organized team. A true pleasure to work with on the purchase of our new Passport. More
by tomtay
Employees Worked With
Chris Banks, Taylor McIntosh, Tyler Collins
February 22, 2019
Great customer service they went above and beyond normal customer service to help us get the car we wanted. They listened to our needs and came through for us. they went above and beyond normal customer service to help us get the car we wanted. They listened to our needs and came through for us. More
by smithmyers
Verified CustomerEmployees Worked With
Jordan Baker, Miguel Parra
February 22, 2019
Awesome, awesome experience. We bought 2 Pilots from Chris Banks. The group there at John Hinderer Honda made the entire process a wonderful experience. They made us feel like we We bought 2 Pilots from Chris Banks. The group there at John Hinderer Honda made the entire process a wonderful experience. They made us feel like we were the only clients in the world. They went through every single step very thoroughly. They truly treated us as family and I am very thankful for choosing them as our dealer. Chris Banks was really top notch and I would strongly recommend him to anyone. Shout out to Greg Strausz and Henry Tiller! Those two were awesome as well! More
by Alan Patterson
Employees Worked With
Henry "Grady" Tiller, Chris Banks, Greg Strausz
February 22, 2019
Very helpful & GREAT customer service!! I needed to trade my older Honda in for my growing family but still needed to be within a reasonable payment. Kristen, Henry, and Greg went the extra I needed to trade my older Honda in for my growing family but still needed to be within a reasonable payment. Kristen, Henry, and Greg went the extra mile to put me into something. It has turned out to be a great addition in vehicles for our family. I got to the dealership with a surprise of even a lower interest rate that Henry made possible! Cannot say enough how amazing my experience was! More
by amberprince1227
Employees Worked With
Henry "Grady" Tiller, Greg Strausz, Kristen Pearson
February 22, 2019
Exceptional Service I really enjoy going to John Hinderer. Every time it's a personable experience and Jay always ensures that my car is running efficiently . He will eve I really enjoy going to John Hinderer. Every time it's a personable experience and Jay always ensures that my car is running efficiently . He will even catch small things that I didn't bring my car in for and make suggestions to ensure it is running smoothly. I am looking forward to going to John Hinderer in the future and taking my Civic over 200k miles! More
by smikebaldwin70
Employees Worked With
Zack Farrington, Jay Whitehead
February 22, 2019
Characters has ten letters Quickly performed service. Nice waitng area with free beverages and snacks. Windows give the opportunity to watch work performed. Detailed information Quickly performed service. Nice waitng area with free beverages and snacks. Windows give the opportunity to watch work performed. Detailed information of repairs before work begins. More
by jrterrier
Employees Worked With
Jason Needles, Taylor McIntosh
February 22, 2019
Extremely satisfied Everyone here was very helpful and listened to what I wanted. Thank you to Jordan Baker and Henry Tiller for making my first car purchase a successful Everyone here was very helpful and listened to what I wanted. Thank you to Jordan Baker and Henry Tiller for making my first car purchase a successful one! More
by dhinkle12
Employees Worked With
Henry "Grady" Tiller, Jordan Baker
February 22, 2019
Excellent Our Sales Consultant was Amy Miracle. She was extremely to easy to talk to without the high pressure sales that I have experienced at other local deal Our Sales Consultant was Amy Miracle. She was extremely to easy to talk to without the high pressure sales that I have experienced at other local dealerships. I would highly recommend Amy to other people interested in a vehicle. We had a problem with the vehicle after we left. Jason and Kirk have done an excellent job to get it resolved. They knew the car was for my daughter who gets her license in a couple weeks so they understood the importance of a safe vehicle. More
by tccbrownie
Employees Worked With
Miguel Parra, Amy Miracle, Jason Culver, Kirk Klostermeier
