
John Hinderer Honda
Heath, OH
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Small problem for my car, but big to me I am frustrated with your dealership. It seems like every time I have a service, something isn’t completed or there are issues. I want to not worry or I am frustrated with your dealership. It seems like every time I have a service, something isn’t completed or there are issues. I want to not worry or have to take extra steps to make sure everything is taken care of on my car. I had a 30,000 service done. Jacob was wonderful and answered all my questions. The problem showed up 20 minutes into my drive. For the second time at your dealership, my tires got rotated, and air was not put into the tires. This may seem small for some, but I drive one hour each way to work. Is this a normal thing for the air light to come on? My husband put air into all four tires- they were all low. Sorry to vent about a little problem. It just wasn’t the first. More
Service Department Exceeded Expecations I recently purchased a vehicle that required an initial inspection, service and detail. Jason Culver explained everything being done in detail and eve I recently purchased a vehicle that required an initial inspection, service and detail. Jason Culver explained everything being done in detail and even called and communicated updates to me when the service team encountered an issue they discovered during inspection. Jason handled everything in a way that made me very comfortable and confident in my decision to purchase from Hinderer Honda, and I will, without a doubt, be returning to Hinderer for future service because of his (and the rest of the Hinderer team’s) excellent service. More
No appointment I didnt have an appointment but when I talked to Jason he said bring your van in. Glad I did because we found an oil leak. Repaired oil leak and repla I didnt have an appointment but when I talked to Jason he said bring your van in. Glad I did because we found an oil leak. Repaired oil leak and replaced all rotors and brake pads More
The excellent service at Hinderer Honda is very appreciated. I needed services for new brakes and 4 wheel suspension alignment on my Pilot. They also performed the basic maintenance and a 105 mile service. The w I needed services for new brakes and 4 wheel suspension alignment on my Pilot. They also performed the basic maintenance and a 105 mile service. The waiting room is nice and actually offers a great selection of snacks and drinks as you wait. I appreciate Jason's offer for a driver to take me home (I don't live close) since the work would take several hours. Picked my Pilot up the following day and its like driving a new car. Thank you John Hinderer Honda for the friendly, knowledgeable service people and the great services I have been given. My Pilot is in good hands! More
Car detail Car looked amazing after. Great work. My car was filthy and it looked like a brand new car afterwards. Glad to have a fresh new car. xxxxxxto whomever Car looked amazing after. Great work. My car was filthy and it looked like a brand new car afterwards. Glad to have a fresh new car. xxxxxxto whomever cleaned it as well! Not sure his name. More

Exceeded our expectations! Thank you John Hinderer Honda for the amazing customer service and utmost professionalism while purchasing our vehicle. From the moment we called to i Thank you John Hinderer Honda for the amazing customer service and utmost professionalism while purchasing our vehicle. From the moment we called to inquire about the vehicle, we experienced nothing short of amazing. Our sales person, Melissa, was a delight! She was warm and welcoming, very knowledgeable, extremely kind and personable! Everyone st this dealership was top notch. THANK YOU all so much. We highly recommend JHH and are very grateful! More

Michael was an awesome salesman from start to finish! We went to the dealership with a few cars in mind but Michael’s knowledge, expertise and patience allowed us to narrow down and we couldn’t be happier We went to the dealership with a few cars in mind but Michael’s knowledge, expertise and patience allowed us to narrow down and we couldn’t be happier with our new Passport! Shoutout to Henry and Tyler McClung for also being fun to work with throughout the process! More
TJ is one of a kind I took my daughter in to buy her first vehicle. We walked in and was greeted by TJ. My daughter had no idea what she wanted. TJ took his time and talk I took my daughter in to buy her first vehicle. We walked in and was greeted by TJ. My daughter had no idea what she wanted. TJ took his time and talked to her not me. His expertise, knowledge, and patients helped get her the perfect first car. She loved the first car TJ showed her so we bought it. It’s almost time to replace my wife’s car and we will definitely be back to see TJ. More
Amazing! I went in looking for a van with a set amount in mind to spend. Joseph was great at listening to what I wanted/needed for my family! He was able to g I went in looking for a van with a set amount in mind to spend. Joseph was great at listening to what I wanted/needed for my family! He was able to get me a vehicle within my set budget and I walked out with a "new" (for me) van bought and paid for the same day! I highly recommend going to John Hinderer Honda!! More
Great Service Dept. I dropped our new Pilot off at the dealership to have some type of “coating” put on it. The service department was very clean and everyone was so frie I dropped our new Pilot off at the dealership to have some type of “coating” put on it. The service department was very clean and everyone was so friendly. Jason Culver, mgr, met me and knew exactly what I needed. A rental was immediately made ready and I was in and out of there in 10 min!!! Not only did they apply the coating, but they called and asked if they could tint the front and back windows for us at no charge!!! Amazing service! More