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John Hinderer Honda
Heath, OH
5,483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 25, 2019
New car purchase Did a great job matching the competition’s best price and didn’t try to talk me into things I didn’t need. Good experience Did a great job matching the competition’s best price and didn’t try to talk me into things I didn’t need. Good experience More
by jenn
Verified CustomerEmployees Worked With
Marisa carson, Taylor McIntosh
April 25, 2019
New car :p Got my first new car here, I know I could have done better at knocking the price down but I got what I wanted and I do love my new car. Everyone was v Got my first new car here, I know I could have done better at knocking the price down but I got what I wanted and I do love my new car. Everyone was vary helpful and told me what I needed go know and answered all of my questions I had More
by zarleys
Employees Worked With
Henry "Grady" Tiller, Curt Purdy, John Lee, Noah Barnett
April 24, 2019
Looks Brand New Took my CRV in for the Auto Butler and they did an amazing job. It looks like new Very pleased with the service and time of visit Took my CRV in for the Auto Butler and they did an amazing job. It looks like new Very pleased with the service and time of visit More
by SRSTANBERY
Employees Worked With
Jacob Dornbirer
April 24, 2019
Second time’s a charm! We live 40 minutes away but chose John Hinderer Honda again. They treat you well and make car shopping a great experience. It is worth the trip! We live 40 minutes away but chose John Hinderer Honda again. They treat you well and make car shopping a great experience. It is worth the trip! More
by GinnyRae
Employees Worked With
Jason Waldren, Alexis Waldren, Taylor McIntosh
April 24, 2019
The best ever!!!! Jason and Brad were amazing! So patient , kind and understanding! By far the best experience!! We will be sending others to you as well as coming back Jason and Brad were amazing! So patient , kind and understanding! By far the best experience!! We will be sending others to you as well as coming back! Thank you both so much for everything! -Micheala Johnson More
by Micheala
Employees Worked With
Bradley Marteney, Jason Hopkins
April 23, 2019
Ripped off I purchased a 2017 Honda Civic from this Dealership for $17,500. i was driving home after the purchase and noticed my passenger tail light was moving I purchased a 2017 Honda Civic from this Dealership for $17,500. i was driving home after the purchase and noticed my passenger tail light was moving around. Upon further inspection after arriving home i saw the reason why = ( The cover was not bolted down-minus the one bolt that kept it from completely flying off , and it was filled with condensation, and was burned out. The rear bumper was sagging and not put together properly, Headlights dimming and brightening when the car is stopped at a light. I called the dealership the following morning and was told to bring it in to be looked at. They had my car for eleven days and still did not repair the tail light other than replacing the cover and bolting the bumper. i have called numerous times asking that my tail light be fixed so it at the very least lights up.....The vehicle obviously has an electrical short somewhere. The last i spoke with them the Finance Manager told me to bring it back and swap it out stating the owners Son said i would never be satisfied with the car. Took it back out there and ' Swapping out" obviously means Trading the vehicle in and taking an $8000 dollar loss in addition to my $1700 that i put down 5 weeks prior ...... Unbelievable!!! I just wanted the light repaired for goodness sake. Mind you this was a Certified Vehicle and should never have been on the lot in that condition. Had i known how crooked they were i would have gone over it with a fine tooth comb, or better yet avoided the place in general. I have purchased many vehicles from various car lots over the years but this was by far the worst car buying experience i have ever encountered. It's just really bad business and i regret the day i stepped foot on the Lot. I am so disappointed! I don't recommend this dealership at all.They have been unwilling to fix the problem so now i'm stuck with a car that has an "Electrical problem" ..... Beware of this place! Wrecked vehicles half put together just to swindle people out of their hard earned money. I personally work two jobs to get by and so angry that places like this even stay in business. More
by Maria
Employees Worked With
Ron Strong, Justin Hinderer, Craig Sims, Eric Stephenson, Glen Foster
April 23, 2019
Good as New John Hinderer collision repair team was very professional and understanding from start to finish. Our Jeep looks as good as new following their repair John Hinderer collision repair team was very professional and understanding from start to finish. Our Jeep looks as good as new following their repair work! The only setback we experienced was on behalf of part suppliers and John Hinderer stepped in to cover our rental car for the extra days due to delay. Big thank you for going the extra distance. More
by Greg
Employees Worked With
Jason Bellay, Joe Bertke
April 23, 2019
New Honda Civic John Hinderer Honda has always been very professional in any dealings we've had with them. We turned in our leased 2016 Honda CRV and decided to leas John Hinderer Honda has always been very professional in any dealings we've had with them. We turned in our leased 2016 Honda CRV and decided to lease a 2019 Honda Civic this time. Everyone we dealt with was courteous and efficient moving us through the process. Ron Strong, especially!! We'd dealt with Ron on the 2016 CRV and were happy to deal with him again this time around. Taylor took care of the paperwork and Tyler went over all of the features of the new Civic. Love the new car!!! More
by RCNORRIS
Employees Worked With
Bill Goodrich, Ron Strong, Taylor McIntosh, Tyler Collins
April 23, 2019
collision repair with rental car I have been a long time customer of John Hinderer Honda and have always had great service. This time was no different. The Nellie and the other sta I have been a long time customer of John Hinderer Honda and have always had great service. This time was no different. The Nellie and the other staff in the collision center were great...friendly, professional, and always courteous. My car looked fabulous as well when they were finished. The only reason I did not give them a 5 Star rating is that because of the rental car. The car I got was fantastic...a new Accord...very nice However, I initially had a rental car scheduled with Hertz. But upon talking to the team there, I was told I could get a Honda Ridgeline for a rental. I really wanted to try out a Ridgeline because I was considering it for my next vehicle. I figured it would be a perfect time to try it out for a few days to see how I liked it. (not just a 15 minute test drive). Anyway , Long story short...I switched and rescheduled my repair to match up with the Ridgeline availability... the very next day I get a call from Honda stating the Ridgeline was no longer available and I would be given an Accord. Kind of felt like bait and switch (though I am very confident that was not the case). Again I have always had good service and this time was no different....Just disappointed.. More
by OHIORICKM
Employees Worked With
Nellie (in Collision)
April 23, 2019
I had an excellent experience I bought a new car and it was a very fast process with no hassle. I had an excellent salesmen who made it a fun and easy process I bought a new car and it was a very fast process with no hassle. I had an excellent salesmen who made it a fun and easy process More
by natalielandaker
Employees Worked With
Miguel Parra, Ryan Rainier
